Hp Officejet J5740 All-in-One Printer User Manual download pdf (Page 218)

1-LINE on the back of the HP All-in-One. For more information, see Set up the

HP All-in-One for faxing.

1 Telephone wall jack

2 Use the phone cord supplied in the box with the HP All-in-One

• If you are using a phone splitter, this can cause faxing problems. (A splitter is a

two-cord connector that plugs into a telephone wall jack.) Try removing the splitter

and connecting the HP All-in-One directly to the telephone wall jack.

• Try connecting a working phone and phone cord to the telephone wall jack that

you are using for the HP All-in-One and check for a dial tone. If you do not hear

a dial tone, contact your telephone company and have them check the line.

• Try to send or receive a test fax. If you can send or receive a fax successfully,

there might not be a problem.

After you resolve any problems found, run the fax test again to make sure it passes

and the HP All-in-One is ready for faxing.

Cause: The "Phone Cord Connected to Correct Port on Fax" test failed.

Solution: Plug the phone cord into the correct port.

What to do

1. Using the phone cord supplied in the box with the HP All-in-One, connect one end

to your telephone wall jack, then connect the other end to the port labeled 1-LINE

on the back of the HP All-in-One.

NOTE: If you use the 2-EXT port to connect to the telephone wall jack, you

will not be able to send or receive faxes. The 2-EXT port should only be used

to connect other equipment, such as an answering machine or a telephone.

Chapter 12

216 Troubleshooting

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Hp Officejet J5740 All-in-One Printer User Manual Page 218