Hp LaserJet 3055 User Manual download pdf (Page 362)

Problem Cause Solution

Your telephone line might not be

working.

Do one of the following:

●

Turn up the volume on the all-in-

one and press Start Fax on the

control panel. If you hear a dial

tone, the telephone line is working.

●

Disconnect the all-in-one from the

telephone jack and connect a

telephone. Try to make a

telephone call to verify that the

telephone line is working.

Outgoing fax calls continue to be dialed.

The all-in-one automatically redials a

fax number if the redial options are set

to On.

To stop the redials while the all-in-one

is dialing, press Cancel. To cancel a

pending fax job, see

Changing the

default light/dark (contrast) setting. See

Changing the redial settings to change

the redial setting.

Faxes that you send are not arriving at

the receiving fax machine.

The receiving fax machine might be off

or might have an error condition, such

as being out of paper.

Call the recipient to verify that the fax

machine is on and ready to receive

faxes.

The originals might be incorrectly

loaded.

Verify that the original documents are

correctly loaded into the ADF input tray

or flatbed scanner. See

Loading media

into the input trays

A fax might be in memory because it is

waiting to redial a busy number, other

jobs that are ahead of it are waiting to

be sent, or the fax is set up for a

delayed send.

If a fax job is in memory for any of

these reasons, an entry for the job

appears in the fax log. Print the fax

activity log (see

Printing the fax activity

log) and check the Status column for

jobs that show a Pending designation.

Faxes you send include a block of gray

shading at the end of each page.

You might be sending a fax from the

flatbed scanner with the glass-fax size

set incorrectly.

Verify that the setting is correct. See

Changing the default glass-size setting.

Faxes you send have data missing

from the end of each page.

You might be sending a fax from the

flatbed scanner with the glass-fax size

set incorrectly.

Verify that the setting is correct. See

Changing the default glass-size setting.

You receive a Low Memory error. You might be sending a fax that is too

large, or the resolution might be too

high.

Try one of the following:

●

Divide a large fax into smaller

sections, and then fax them

individually.

●

Clear stored faxes to make more

memory available for outgoing

faxes.

●

Configure the outgoing fax as a

delayed fax, and then verify that it

will send completely.

●

Make sure that you are using the

lowest resolution setting

(Standard).

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