Hp LaserJet 3055 User Manual Page 354

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Problem Cause Solution
The paper path might need cleaning. Clean the all-in-one. See Cleaning the
all-in-one.
The print cartridge might be damaged. If a repetitive mark occurs at the same
spot on the page, install a new HP print
cartridge. See
Changing the print
cartridge.
The printed page contains misformed
characters.
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for laser
printers. See
Media specifications.
If characters are incorrectly formed so
that they produce a wavy effect, the
laser scanner might need service.
Verify that the problem also occurs on
the Configuration page. If so, contact
HP Customer Care. See
HP Customer
Care or the support flyer that came in
the all-in-one box.
The printed page is curled or wavy.
The all-in-one is not set to print on the
type of media on which you want to
print.
In the printer driver, make sure the
appropriate media type is selected.
If the problem persists, select a media
type that uses a lower fuser
temperature, such as transparencies or
light media.
The media might have been in the
input tray too long.
Turn over the stack of media in the
tray. Also, try rotating the media 180°
in the input tray.
The paper path is curling the media. Open the rear output door to print to
the straight-through output path.
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for laser
printers. See
Media specifications.
Both high temperature and humidity
can cause paper curl.
Check the all-in-one environment.
Text or graphics are skewed on the
printed page.
The media might be loaded incorrectly
or the input tray might be too full.
Verify that the media is loaded
correctly and that the media guides are
not too tight or too loose against the
stack. See
Loading media into the
input trays.
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for laser
printers. See
Media specifications.
336 Chapter 13 Troubleshooting ENWW
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