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HP 1240 Fax series Quick Start Guide Page 120

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hp fax 1240 series
chapter 8
110
troubleshooting
alignment messages
Cartridge error. See
product
documentation for
details.
• One or both of the print cartridges is having a problem.
Determine which print cartridge is experiencing the problem and
replace it.
For more information, see work with print cartridges on page 65.
message solution
message solutions
Press OK to print
align page.
The HP Fax prompts you for a print cartridge alignment whenever you
insert a new print cartridge.
1 Make sure plain white paper is loaded in the HP Fax, and then
press OK to print the alignment page.
2 Place the alignment page print side down with the top in first in the
automatic document feeder tray, and then press OK.
3 After alignment is complete, discard or recycle the alignment
page.
Place align page face
down in feeder, then
press OK.
After print cartridge alignment page prints, the HP Fax prompts you to
place the alignment page in the automatic document feeder, and then
press OK.
After the alignment page prints, place it print side down with the
top in first in the automatic document feeder tray. Press OK.
After alignment is complete, discard or recycle the alignment
page.
Error. Alignment
page not detected.
The alignment procedure can fail for several reasons:
• Alignment page is placed incorrectly in the document feeder tray.
• Alignment page has been marked or creased.
• No alignment page is loaded or a page other than the alignment
page is loaded in the document feeder tray.
The HP Fax will attempt to perform the alignment procedure three times.
If the procedure is not successful after the third attempt, “Alignment
failed. Please try again.” will appear on the front panel display.
Make sure you have placed the alignment page print side down with the
top in first in the document feeder tray. Also, make sure the paper is fed
straight into the automatic document feeder. Try the alignment again.
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