HP 1240 Fax series Quick Start Guide download pdf (Page 137)

user guide

hp fax 1240 series support

127

support

prepare your hp fax for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are

requested to send your HP Fax in for service, please follow the steps below to avoid further

damage to the HP product.

Note: When transporting your HP Fax, make sure that the print cartridges have been

removed. Make sure that you have properly shut down the HP Fax by pressing the

On button.

1 Turn on the HP Fax.

Disregard steps 1 through 6 if your device will not turn on and the print carriage is

not visible under the print carriage access door. You will not be able to remove the

print cartridges. Proceed to step 7.

2 Open the print carriage access door.

3 Remove the print cartridges.

For information on removing the print cartridges, see replace the print cartridges.

Caution! Remove both print cartridges. Failure to do so might damage

your HP Fax.

4 Place the print cartridges in an airtight bag so they will not dry out, and put them

aside. Do not send them with the HP Fax, unless instructed to by the HP customer

support call agent.

5 Close the print-carriage access door. Turn off the HP Fax.

6 Remove the front panel cover as follows:

a. Grasp the front of the front panel cover with two hands, as shown.

b. Firmly lift the front panel cover to unsnap it from the HP Fax.

7 Retain the front panel cover. Do not return the front panel cover with the HP Fax.

8 Fold the document catcher up, over the front panel area, and then fold the

automatic document feeder tray down, over the document catcher.

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HP 1240 Fax series Quick Start Guide Page 137