HP 1240 Fax series Quick Start Guide download pdf (Page 113)

user guide

troubleshooting information

103

troubleshooting

The last page of my

document does not

print.

• The paper tray is empty or the HP Fax has a paper jam.

Make sure paper is loaded in the paper tray and that you do

not have a paper jam. For information on clearing paper

jams, see paper jams on page 97.

The printout is blank.

• The paper size specified in the front panel Copy menu does

not match the paper size detected.

Make sure the paper size you specify in the front panel Copy

menu matches the paper size that is loaded in the paper tray.

Then try copying again.

• The original is placed in the automatic document feeder face

up.

Load the original in the automatic document feeder face

down and top first. If it is a small original, make sure the

shorter end goes into the document feeder (portrait

orientation).

• The print cartridges need cleaning or are out of ink.

Print a Self-Test Report to determine if there is a problem with

the print cartridges. Clean the print cartridges and print

cartridge contacts. If this does not solve the problem, one or

both of the print cartridges might be out of ink.

problem possible cause and solution

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HP 1240 Fax series Quick Start Guide Page 113