HP 9600 Series User Manual Page 102
- Page / 123
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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ENWW 6-27
Resolving automatic two-sided printing problems
Paper jam occurs inside the auto-duplex unit
See “Clearing jams” for instructions.
Option for printing on both sides cannot be selected
• Make sure the auto-duplex unit is attached to the printer.
• Make sure the auto-duplex unit is enabled in the printer driver. See “Performing
auto-duplexing”.
• Make sure the media type and size selected in the printer driver are supported by the
auto-duplex unit. See “Understanding specifications for supported media”.
Only one side of the page prints when the print on both sides option is selected
• Make sure the correct print options are set in both the printer driver and the
application you are using. See “Performing auto-duplexing”.
• Make sure the photo paper is not curled. Photo paper should be flat before printing.
See guidelines under “Printing digital photographs”.
• Make sure the media type and size selected in the printer driver are supported by the
auto-duplex unit. See “Understanding specifications for supported media”.
Binding margin is in the wrong place
1 Open the printer driver (see “Printing a document”).
2 Do one of the following:
• Windows: Select the Finishing tab.
• Mac OS 9.1.x and 9.2.x: Open the Layout panel.
• Mac OS X (10.1 and later): Open the Two Sided Printing panel.
3 Do one of the following:
• Windows:
Select Flip Pages Up for binding along the top (tablet binding).
Choose a booklet layout from the Booklet Layout is drop-down list for binding
along the side (book binding).
• Macintosh: Select the desired binding orientation by clicking the appropriate icon.
See “Printing on both sides (duplexing)” for more information.
Paper size changes when the print on both sides option is selected
Make sure the paper size is supported by the auto-duplex unit, and make sure the media
type and size selected in the printer driver are supported by the auto-duplex unit. See
“Understanding specifications for supported media”.
You can print on both sides manually for unsupported media types. See “Performing manual
duplexing”.
- Contents 4
- Using the Toolbox 5
- Troubleshooting 5
- Special features 7
- Using this guide 8
- Getting more information 8
- Accessibility 9
- Getting started 10
- Back view 11
- Auto-duplex unit 12
- Connecting the printer 13
- ENWW 2-5 14
- ENWW 2-7 16
- ENWW 2-9 18
- Connecting to a network 20
- ENWW 2-13 22
- For Windows 23
- For Macintosh 23
- Installing other software 24
- Using print cartridges and 25
- Using the print cartridges 26
- ENWW 3-4 28
- Aligning the print cartridges 29
- Cleaning the print cartridges 30
- Storing the print cartridges 32
- Printing and loading media 34
- ENWW 4-3 36
- Tray Type Weight Capacity 38
- Setting minimum margins 39
- ENWW 4-7 40
- Printing a document 46
- ENWW 4-15 48
- Printing on envelopes 51
- ENWW 4-19 52
- Printing digital photographs 54
- PhotoREt printing 55
- 4800 x 1200 optimized dpi 55
- HP photo imaging software 56
- Printing borderless 57
- Performing manual duplexing 60
- Performing auto-duplexing 61
- Printing booklets 63
- Printing posters 65
- Printing banners 66
- Printing labels 67
- Printing iron-on transfers 68
- Cancelling a print job 69
- ENWW 4-37 70
- Information tab 72
- Using myPrintMileage 73
- Printer Services tab 74
- Printing a demo page 78
- Printing a diagnostic page 78
- Hardware installation issues 79
- Software installation issues 79
- Clearing jams 81
- Tips for avoiding paper jams 82
- Calibrating color 83
- Resolving printer problems 84
- Check the network setup 87
- Try restarting the system 87
- Resolving printing problems 90
- Printout is slanted or skewed 91
- Ink is smearing 92
- Check the print cartridges 93
- Check the paper type 93
- Wrong fonts are printed 95
- Resolving color problems 96
- ENWW 6-23 98
- ENWW 6-25 100
- Check the print settings 100
- Check the software 100
- Media feed problems 101
- Media output problem 101
- Printer lights reference 104
- ENWW 7-3 106
- HP supplies and accessories 108
- Accessories 109
- Supplies 110
- ENWW 8-5 112
- Customer support 113
- HP telephone support 114
- Printer specifications 116
- 10-2 ENWW 117
- Regulatory information 118
- ENWW A-3 120
- I-3 ENWW 123
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