HP 9600 Series User Manual download pdf (Page 91)

6-16 ENWW

Something on the page is missing or incorrect

 Check the margin settings

Make sure the margin settings for the document do not exceed the printable area of the

printer.

 Make sure the printer is selected

When you print your file, make sure the printer is selected in the printer menu.

To set the printer as the default printer, right-click the printer name or icon in the Printers

folder and select the option to set as default printer. For more information about setting the

default printer, see the online Help for your computer’s operating system.

 Check the color print settings

If colors are printing in shades of gray or black and white, or the color tone is off, see

“Colors are different than they should be”.

Placement of the text or graphics is wrong

 Check the paper size and orientation settings

Make sure the paper size and page orientation selected in the software application match

the settings in the printer driver.

 Make sure the media is loaded correctly

See “Loading media in the input tray” or “Printing with the front or rear manual feed slot”.

 Check the margin settings

If the text or graphics are cut off at the edges of the page, make sure the margin settings

for the document do not exceed the printable area of the printer.

Printout is slanted or skewed

 Media is skewed

• If media is twisting as it feeds or margins appear crooked, make sure the media is

loaded correctly. See “Loading media in the input tray” or “Printing with the front or

rear manual feed slot”.

• Make sure there is sufficient paper in the input tray. If you are printing one or just a few

sheets, you can also use the front or rear manual feed slot.

• Make sure the paper width guide and tray extension fit against the edges of the

media.

• Make sure the rear access panel or auto-duplex unit is correctly installed and locked

into place.

• Do not load more than 150 sheets of paper, or 15 envelopes, or a stack of media that

exceeds the height of the paper width guide into the input tray. Do not load more than

10 sheets of paper into the front manual feed slot. Load only one sheet of paper at a

time into the rear manual feed slot.

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HP 9600 Series User Manual Page 91