HP 9600 Series User Manual Page 96
- Page / 123
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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ENWW 6-21
Resolving color problems
Printout is faded or colors are dull
Check the print quality setting
The Fast options use less ink and print at a faster rate, which is good for printing drafts. To
achieve a better colored printout, select Normal, Best, or Maximum dpi print quality in
the printer driver.
Check the paper type setting
When printing on transparencies or other special paper types, select the corresponding
paper type in the printer driver.
Check the paper type
Some paper types are not suitable for use with your printer. See “Selecting print media” for
tips on using print media.
Check the print cartridges for low ink or clogs
• If the print cartridge lights are on or blinking, see “Printer lights reference”.
• A print cartridge may be low or out of ink. Check the print cartridge ink levels.
• Windows: See “Using the Toolbox”.
• Macintosh: See “Displaying the HP Inkjet Toolbox”.
Replace any low or empty print cartridges (see “Installing or replacing the print
cartridges”) and then print again.
• Whenever print quality deteriorates, it is a good idea to clean the print cartridges. See
“Cleaning the print cartridges”.
• Check that all the lines on the test page are connected and printed properly. If the
lines are broken, your print cartridge is probably out of ink. Replace your print
cartridge with a new one. See “Installing or replacing the print cartridges” and “HP
supplies and accessories”.
• If you are printing with a single print cartridge, see “Printing with a single print
cartridge”.
Make sure you are printing on the correct side of the media
• Load media print-side down in the input tray and front manual feed slot.
• Load media print-side up in the rear manual feed slot.
Colors are bleeding into each other
Check the paper type and print quality settings
Some paper type settings (such as Transparency) and print quality settings (such as Best)
require more ink than others. Choose different settings in the printer driver. Also, make
sure you have selected the correct paper type in the printer driver.
Check the paper type
Some paper types are not suitable for use with your printer. See “Selecting print media” for
tips on using print media.
- Contents 4
- Using the Toolbox 5
- Troubleshooting 5
- Special features 7
- Using this guide 8
- Getting more information 8
- Accessibility 9
- Getting started 10
- Back view 11
- Auto-duplex unit 12
- Connecting the printer 13
- ENWW 2-5 14
- ENWW 2-7 16
- ENWW 2-9 18
- Connecting to a network 20
- ENWW 2-13 22
- For Windows 23
- For Macintosh 23
- Installing other software 24
- Using print cartridges and 25
- Using the print cartridges 26
- ENWW 3-4 28
- Aligning the print cartridges 29
- Cleaning the print cartridges 30
- Storing the print cartridges 32
- Printing and loading media 34
- ENWW 4-3 36
- Tray Type Weight Capacity 38
- Setting minimum margins 39
- ENWW 4-7 40
- Printing a document 46
- ENWW 4-15 48
- Printing on envelopes 51
- ENWW 4-19 52
- Printing digital photographs 54
- PhotoREt printing 55
- 4800 x 1200 optimized dpi 55
- HP photo imaging software 56
- Printing borderless 57
- Performing manual duplexing 60
- Performing auto-duplexing 61
- Printing booklets 63
- Printing posters 65
- Printing banners 66
- Printing labels 67
- Printing iron-on transfers 68
- Cancelling a print job 69
- ENWW 4-37 70
- Information tab 72
- Using myPrintMileage 73
- Printer Services tab 74
- Printing a demo page 78
- Printing a diagnostic page 78
- Hardware installation issues 79
- Software installation issues 79
- Clearing jams 81
- Tips for avoiding paper jams 82
- Calibrating color 83
- Resolving printer problems 84
- Check the network setup 87
- Try restarting the system 87
- Resolving printing problems 90
- Printout is slanted or skewed 91
- Ink is smearing 92
- Check the print cartridges 93
- Check the paper type 93
- Wrong fonts are printed 95
- Resolving color problems 96
- ENWW 6-23 98
- ENWW 6-25 100
- Check the print settings 100
- Check the software 100
- Media feed problems 101
- Media output problem 101
- Printer lights reference 104
- ENWW 7-3 106
- HP supplies and accessories 108
- Accessories 109
- Supplies 110
- ENWW 8-5 112
- Customer support 113
- HP telephone support 114
- Printer specifications 116
- 10-2 ENWW 117
- Regulatory information 118
- ENWW A-3 120
- I-3 ENWW 123
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