HP 9600 Series User Manual download pdf (Page 81)

6-6 ENWW

Clearing jams

Use the following methods to locate and clear a paper jam. For information on how to avoid

jams, see “Tips for avoiding paper jams”.

 Remove the rear access panel, pull out any jammed paper, and then reinsert the rear

access panel.

 Remove the rear cover from the auto-duplex unit (if installed), remove any paper, and

replace the rear cover. If the paper jam is not visible by removing the rear cover, remove

the auto-duplex unit to locate the jam.

To prevent jammed paper from tearing off inside the printer, try to grasp jammed paper with

both hands and exert even pressure on both sides while pulling the paper towards you.

1 2 ... 76 77 78 79 80 81 82 83 84 85 86 ... 122 123

Contents 4
Using the Toolbox 5
Troubleshooting 5
Special features 7
Using this guide 8
Getting more information 8
Accessibility 9
Getting started 10
Back view 11
Auto-duplex unit 12
Connecting the printer 13
ENWW 2-5 14
ENWW 2-7 16
ENWW 2-9 18
Connecting to a network 20
ENWW 2-13 22
For Windows 23
For Macintosh 23
Installing other software 24
Using print cartridges and 25
Using the print cartridges 26
ENWW 3-4 28
Aligning the print cartridges 29
Cleaning the print cartridges 30
Storing the print cartridges 32
Printing and loading media 34
ENWW 4-3 36
Tray Type Weight Capacity 38
Setting minimum margins 39
ENWW 4-7 40
Printing a document 46
ENWW 4-15 48
Printing on envelopes 51
ENWW 4-19 52
Printing digital photographs 54
PhotoREt printing 55
4800 x 1200 optimized dpi 55
HP photo imaging software 56
Printing borderless 57
Performing manual duplexing 60
Performing auto-duplexing 61
Printing booklets 63
Printing posters 65
Printing banners 66
Printing labels 67
Printing iron-on transfers 68
Cancelling a print job 69
ENWW 4-37 70
Information tab 72
Using myPrintMileage 73
Printer Services tab 74
Printing a demo page 78
Printing a diagnostic page 78
Hardware installation issues 79
Software installation issues 79
Clearing jams 81
Tips for avoiding paper jams 82
Calibrating color 83
Resolving printer problems 84
 Check the network setup 87
 Try restarting the system 87
Resolving printing problems 90
Printout is slanted or skewed 91
Ink is smearing 92
 Check the print cartridges 93
 Check the paper type 93
Wrong fonts are printed 95
Resolving color problems 96
ENWW 6-23 98
ENWW 6-25 100
 Check the print settings 100
 Check the software 100
Media feed problems 101
Media output problem 101
Printer lights reference 104
ENWW 7-3 106
HP supplies and accessories 108
Accessories 109
Supplies 110
ENWW 8-5 112
Customer support 113
HP telephone support 114
Printer specifications 116
10-2 ENWW 117
Regulatory information 118
ENWW A-3 120
I-3 ENWW 123

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HP 9600 Series User Manual Page 81

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