HP D5300 User Manual download pdf (Page 75)

4. Press OK to continue the current job.

Troubleshoot print cartridges

If you are experiencing problems with printing, you might have a problem with one of the

print cartridges. Do the following:

To troubleshoot print cartridges

1. Remove the black print cartridge from the slot on the right. Do not touch the ink

nozzles or the copper-colored contacts. Check for possible damage to the copper-

colored contacts or ink nozzles.

Make sure the clear plastic tape has been removed. If it is still covering the ink nozzles,

gently remove the clear plastic tape by using the pink pull tab. Make sure you do not

remove the copper colored tape containing the electrical contacts.

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print

cartridge forward until it clicks into the socket.

3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.

Chapter 11

74 Troubleshooting

Troubleshooting

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HP D5300 User Manual Page 75