HP D5300 User Manual download pdf (Page 73)

To clear a paper jam from the Two-sided printing accessory

1. Turn off the HP Photosmart.

2. Press in the tabs on the left and right side of the Two-sided printing accessory.

Remove the accessory by pulling it away from the HP Photosmart.

CAUTION: Trying to clear a paper jam from the front of the HP Photosmart can

damage the print mechanism. Always access and clear paper jams from the Two-

sided printing accessory of the HP Photosmart.

3. Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check

the rollers and wheels for torn pieces of paper that might be remaining inside the

device. If you do not remove all the pieces of paper from the HP Photosmart, more

paper jams are likely to occur.

4. If the paper jam is cleared, proceed to step 5.

If the paper jam is not cleared, do the following:

a. Open the Two-sided printing accessory by squeezing the tabs together.

Chapter 11

72 Troubleshooting

Troubleshooting

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HP D5300 User Manual Page 73