HP D5300 User Manual Page 113
- Page / 149
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Follow the prompts on the display to continue.
CD/DVD tray open
Cause: The CD/DVD tray is open and a print job is started from the computer.
Solution: Close the CD/DVD tray.
CD/DVD tray misaligned
Cause: The CD/DVD holder is loaded incorrectly in the CD/DVD tray.
Solution: Remove the CD/DVD holder from the CD/DVD tray and then reinsert the
holder. Make sure you push the CD/DVD holder into the tray evenly. Push the holder
forward until the lines on the CD/DVD holder line up to the white lines on the CD/DVD
tray.
Insert CD/DVD holder
Cause: The HP Photosmart prompts you to insert the CD/DVD holder for a single
CD/DVD print job.
Solution: Load the printable disc onto the CD/DVD holder with the printable side
up. Lower the CD/DVD tray. Push the holder forward until the lines on the CD/DVD
Chapter 11
112 Troubleshooting
Troubleshooting
- HP Photosmart D5300 series 1
- Contents 2
- Chapter 1 5
- 2 HP Photosmart overview 6
- Control panel features 7
- Display icons 8
- Chapter 2 9
- 8 HP Photosmart overview 9
- Overview 9
- 3 Find more information 10
- Chapter 3 11
- 10 Find more information 11
- Find more information 11
- 4 Computer connection 12
- Chapter 4 13
- Connection 13
- 5 How do I? 14
- Chapter 5 15
- 14 How do I? 15
- How do I? 15
- 6 Load paper 16
- Chapter 6 17
- 16 Load paper 17
- Load paper 17
- Load full-size paper 19
- Load paper 19 20
- 20 Load paper 21
- Load envelopes 22
- Load a CD/DVD 24
- 24 Load paper 25
- Avoid paper jams 26
- 26 Load paper 27
- 7 Print from your computer 28
- Set the paper size 29
- View the print resolution 31
- Change the page orientation 32
- Scale the document size 32
- Preview your print job 33
- Printing shortcuts 34
- Perform special print jobs 35
- Print a borderless image 36
- Print a photo on photo paper 36
- Print custom CD/DVD labels 37
- Print using Maximum dpi 38
- Chapter 7 39
- 38 Print from your computer 39
- Perform special print jobs 39 40
- 40 Print from your computer 41
- Print on transparencies 42
- 42 Print from your computer 43
- Print a poster 44
- Print a Web page 44
- Stop a print job 45
- Stop a print job 45 46
- 46 Print from your computer 47
- 8 Use the photo features 48
- Chapter 8 49
- 48 Use the photo features 49
- Print enlargements 50
- Save photos to your computer 51
- Edit photos 51
- Remove red-eye 52
- 52 Use the photo features 53
- 9 Maintain the HP Photosmart 54
- Handle the print cartridges 55
- Replace the print cartridges 55
- Work with print cartridges 55 56
- Maintain the HP Photosmart 56
- Work with print cartridges 57 58
- Print a self-test report 59
- Use a photo print cartridge 60
- Chapter 9 61
- 60 Maintain the HP Photosmart 61
- Align the print cartridges 62
- Clean the print cartridges 63
- 2 Ink nozzles (do not clean) 64
- Work with print cartridges 63 64
- 64 Maintain the HP Photosmart 65
- Clean the HP Photosmart 66
- Turn off the HP Photosmart 67
- 10 Shop for ink supplies 68
- Chapter 10 69
- 68 Shop for ink supplies 69
- Shop for ink supplies 69
- 11 Troubleshooting 70
- Information on paper 71
- Clear paper jams 72
- 72 Troubleshooting 73
- Troubleshooting tips 73 74
- Troubleshoot print cartridges 75
- Troubleshooting tips 75 76
- 76 Troubleshooting 77
- Troubleshooting tips 77 78
- Troubleshooting tips 79 80
- 80 Troubleshooting 81
- 1 Power connection 82
- 2 Power cord and adapter 82
- 3 Grounded power outlet 82
- 82 Troubleshooting 83
- 84 Troubleshooting 85
- 86 Troubleshooting 87
- Print quality troubleshooting 88
- 88 Troubleshooting 89
- 90 Troubleshooting 91
- 92 Troubleshooting 93
- Print troubleshooting 95
- Print troubleshooting 95 96
- 96 Troubleshooting 97
- Print troubleshooting 97 98
- 98 Troubleshooting 99
- Print troubleshooting 99 100
- Troubleshooting 100
- Chapter 11 101
- 100 Troubleshooting 101
- Print troubleshooting 101 102
- Memory card troubleshooting 103
- 104 Troubleshooting 105
- CD/DVD print troubleshooting 106
- 106 Troubleshooting 107
- 108 Troubleshooting 109
- Device messages 110
- 110 Troubleshooting 111
- Errors 111 112
- 112 Troubleshooting 113
- Errors 113 114
- File messages 115
- Errors 115 116
- General user messages 117
- Errors 117 118
- 118 Troubleshooting 119
- Paper messages 120
- 120 Troubleshooting 121
- Errors 121 122
- Power and connection messages 123
- Errors 123 124
- Print cartridge messages 125
- 1 Copper-colored contacts 126
- 3 Ink nozzles under tape 126
- Errors 125 126
- 126 Troubleshooting 127
- Errors 127 128
- Errors 129 130
- For more information, see: 131
- Warranty 132
- Support process 132
- Before you call HP support 133
- HP support by phone 133
- Additional warranty options 134
- HP Korea customer support 135
- Pack the HP Photosmart 136
- Specifications 138
- Paper use 139
- Plastics 140
- Material safety data sheets 140
- Recycling program 140
- Energy Star® notice 140
- Regulatory notices 141
- FCC statement 142
- Geräuschemission 143
- DECLARATION OF CONFORMITY 144
- Chapter 13 145
- 144 Technical information 145
- Technical information 145
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