HP EliteDesk 880 G2 Base Model Tower PC User Manual Page 96
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- Table of contents
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Drive not found (identied).
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure Device Available is
selected for the device's SATA port in Advanced > Port Options.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in Advanced >
Boot Options.
Nonsystem disk/NTLDR missing message.
Cause Solution
The system is trying to start from the hard drive but the hard
drive may have been damaged.
▲
Perform Drive Protection System (DPS) testing in system
ROM.
System les missing or not properly installed. 1. Insert bootable media and restart the computer.
2. Boot to the windows installation media and select the
recovery option. If only a restore kit is available, then select
the File Backup Program option, and then restore the
system.
3. Install system les for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup. Run the Computer Setup utility and enable the hard drive entry in
the Advanced > Boot Options list.
Bootable hard drive is not attached as rst in a multi-hard drive
conguration.
If attempting to boot from a hard drive, ensure it is attached to
the system board dark blue SATA connector.
Bootable hard drive is not listed rst in the Boot Order. Run the Computer Setup utility and select Advanced > Boot
Options and ensure the bootable hard drive is listed immediately
under the Hard Drive entry.
Computer will not boot from hard drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
1. Check SATA cable connections.
2. Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Advanced > Port
Options.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if any
beeps are heard. See POST error messages and diagnostic front
panel LEDs and audible codes on page 110 to determine possible
causes for the blinking red and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
86 Chapter 6 Troubleshooting without diagnostics
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product features 11
- Front panel components 12
- Rear panel components 13
- Serial number location 14
- 2 Illustrated parts catalog 15
- Misc parts 17
- Generating static 20
- Grounding the work area 21
- Operating guidelines 22
- Routine care 23
- Service considerations 24
- Cables and connectors 25
- Hard Drives 25
- Lithium coin cell battery 25
- SATA hard drives 26
- SATA hard drive cables 26
- SMART ATA drives 26
- Cable management 27
- Microtower (MT) chassis 28
- Access panel 29
- Front bezel 30
- Front bezel security 31
- Removing bezel blanks 32
- DDR4-SDRAM DIMMs 33
- Populating DIMM sockets 33
- Installing DIMMs 34
- Expansion cards 36
- WLAN module 40
- WLAN module 31 41
- Drive positions 44
- System board connections 45
- Hard Drive 46
- Removing a 5.25-inch drive 47
- Installing a 5.25-inch drive 48
- Drive power cable 58
- Front I/O assembly 59
- Power switch 61
- Fan sink 63
- Processor 64
- Card reader 66
- Rear chassis fan 67
- Hood lock (solenoid) 68
- Hood sensor 69
- Power supply 70
- Power supply 61 71
- System board 72
- System board 63 73
- System board callouts 74
- System board 65 75
- Computer Setup–Main 78
- Computer Setup—Security 80
- Computer Setup—Advanced 82
- Safety and comfort 88
- Helpful hints 89
- Solving general problems 90
- Solving general problems 81 91
- Solving general problems 83 93
- Solving power problems 94
- Solving hard drive problems 95
- Solving display problems 98
- Solving display problems 89 99
- Solving display problems 91 101
- Solving audio problems 103
- Solving printer problems 105
- Solving Network Problems 109
- Solving Network Problems 101 111
- Solving memory problems 112
- Solving software problems 119
- Resetting the password jumper 127
- 10 System backup and recovery 132
- Using Windows tools 134
- Restore and recovery 134
- Windows 8 136
- Creating recovery media 139
- Backing up your information 141
- System Restore 142
- System Recovery 142
- A Battery replacement 146
- B Power Cord Set Requirements 149
- Country-Specic Requirements 150
- C Statement of Volatility 151
- D Specications 152
- TWR Specications 143 153
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