HP EliteBook Folio G1 Notebook PC User Manual

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Summary of Contents

Page 1 - Maintenance and Service Guide

HP EliteBook Folio G1 Notebook PCMaintenance and Service Guide

Page 2

Category DescriptionWireless WLANIntegrated wireless local area network (WLAN) options by way of M.2 wireless moduleTwo WLAN antennas built into displ

Page 3 - Safety warning notice

Category DescriptionWindows 10 Pro 64 Downgrade Windows 7 64-bit Volume LicenseWindows 10 Pro 64 Downgrade Windows 7 64-bit StF MSNA - High EndFreeDOS

Page 4

2 External component identicationDisplayComponent Description(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local

Page 5 - Table of contents

Component DescriptionFor wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your countr

Page 6

LightsComponent Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer s

Page 7

ButtonComponent DescriptionPower button●When the computer is o, press the button to turn on the computer.●When the computer is on, press the button b

Page 8

Action keysComponent Description(1) esc key Displays system information.(2) fn key Executes frequently used system functions when pressed in combi

Page 9 - 1 Product description

Using the action keys●An action key performs an assigned function.●The icon on each action key illustrates the function for that key.To use an action

Page 10

LeftComponent Description Audio-out (headphone)/Audio-in (microphone) combo jackConnects optional powered stereo speakers, headphones, earbuds, a hea

Page 11

RightComponent Description(1) Battery light When AC power is connected:●White: The battery charge is greater than 90 percent.●Amber: The battery cha

Page 12

© Copyright 2016 HP Development Company, L.P.AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and u

Page 13 - TouchPad

BottomComponent DescriptionSpeakers (2) Produce sound.12 Chapter 2 External component identication

Page 14

LabelsThe labels axed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the compu

Page 15

3 Illustrated parts catalogComputer major components14 Chapter 3 Illustrated parts catalog

Page 16 - Action keys

Item Component Spare part number Display assemblyNOTE: Displays are only spared as full hinge-ups. Individual components are not spared. (1) Touch sc

Page 17 - Using the action keys

Item Component Spare part number(9) Battery (4-cell, 38-Wh, 1.89-Ah, Li ion) 828226-005(10) Audio board (includes cable) 850911-001(11) Bottom cover (

Page 18

Component Spare part numberFor use in Argentina 401300-001For use in Australia 213356-001For use in Brazil 438722-001For use in Denmark 213353-010For

Page 19 - Right 11

Component Spare part numberPower cord, duckhead, C5 2 pin, for use in the United States 851378-0013 pin, for use in South Korea 851377-001Screw Kit 8

Page 20 - Speakers (2) Produce sound

4 Removal and replacement procedures preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement p

Page 21

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of

Page 22 - 3 Illustrated parts catalog

Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl oor 12,00

Page 23 - Computer major components 15

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

Page 24 - Miscellaneous parts

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 25 - Miscellaneous parts 17

5 Removal and replacement procedures for Authorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an

Page 26

2. Remove the bottom cover from the computer (2).Reverse the removal procedures to install the bottom cover.24 Chapter 5 Removal and replacement pro

Page 27 - Service considerations

BatteryDescription Spare part number4-cell, 38-Wh, 1.89-Ah, Li ion battery 828226-005Before disassembling the computer, follow these steps:1. Turn o

Page 28 - Grounding guidelines

SSD driveDescription Spare part number512-GB, TLC, M.2 855107-001256-GB, MLC, OPAL2, M.2 850921-001256-GB, PCIe 850920-001240-GB, MLC, M.2 850922-0011

Page 29

Speaker assemblyDescription Spare part numberSpeaker assembly (includes cable) 850906-001Before removing the speaker assembly, follow these steps:1. T

Page 30

Audio boardDescription Spare part numberAudio board 850911-001Before disassembling the computer, follow these steps:1. Turn o the computer. If you ar

Page 31 - Bottom cover

TouchPadDescription Spare part numberTouchPad (includes cable) 850907-001Before removing the TouchPad, follow these steps:1. Turn o the computer. If

Page 32

System boardNOTE: The system board spare part kit includes a processor, heat sink, 8 GB of system RAM, and replacement thermal material.All system boa

Page 33 - Description Spare part number

2. Remove the six Phillips PM2.0×3.0 screws (1) that secure the system board to the computer.3. Lift the right side of the system board up at an angle

Page 34

iv Safety warning notice

Page 35 - Speaker assembly

Display assemblyDescription Spare part numberDisplay assembly, touch screen models: ●FHD, UWVA 850916-001●UHD, UWVA 850917-001●FHD with HDC-IR, ultra

Page 36 - Audio board

2. Open the computer to position the hinges at an angle (2).3. Pull the display cable out the gap near the left hinge.Component replacement procedures

Page 37

4. Pull the webcam/microphone cable and WLAN cables out the gap near the right hinge.5. Separate the display from the computer.When installing a displ

Page 38 - System board

2. Thread the antennas, webcam cable, and display hinge through the hole near the right hinge.Component replacement procedures 35

Page 39

3. Thread the display cable and display hinge through the hole near the left hinge.4. Rotate the computer (1), and then install the eight Phillips PM2

Page 40 - Display assembly

KeyboardIn this section, the rst table provides the main spare part number for the keyboard. The second table provides the country codes.Description

Page 41

2. Lift the keyboard o the computer.Reverse this procedure to install the keyboard.38 Chapter 5 Removal and replacement procedures for Authorized S

Page 42

Thermal solution kitInstall the thermal solution kit to address system overheating.Description Spare part numberThermal solution kit (includes thermal

Page 43

2. Add a graphite sheet (911282-001) to the keyboard and computer chassis.3. Install the new thermal plate (911283-001) (1).4. Install three thermal p

Page 44

6. Add graphite sheets (1) (911287-001) and (2) (911288-001) on the inside of the bottom cover.7. Position the battery upside down.8. Replace the Myla

Page 45 - Keyboard

Table of contents1 Product description ...

Page 46

10. Replace the Mylar insulator (911290-001) on the left side of the top of the battery (2), and replace the foam piece (911289-001) in the middle of

Page 47 - Thermal solution kit

6 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communi

Page 48

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th

Page 49

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c

Page 50 - 11. Reassemble the computer

NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda

Page 51 - Start in Windows 10

Using HP Sure Start (select products only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the compute

Page 52

7 Computer Setup (BIOS) and MultiBoot in Windows 7Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betw

Page 53 - Updating the BIOS

Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click the Sav

Page 54

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c

Page 55

1. Select Start > Computer.2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).3. Using the hard drive pa

Page 56 - Windows 7

Speaker assembly ... 27Audi

Page 57

4. To move the device up in the boot order, use a pointing device to click the up arrow, or press the + key.– or –To move the device down in the boot

Page 58

●To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter.●To prevent the computer f

Page 59 - Using MultiBoot

8 Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic

Page 60

3. Enter the product name or number.– or –Select Identify now to let HP automatically detect your product.4. Select your computer, and then select you

Page 61

9 Backup and recovery in Windows 10This chapter provides information about the following processes. The information in the chapter is standard procedu

Page 62

You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 57.●If your comp

Page 63

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM

Page 64

website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not

Page 65 - Using Windows tools

Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o

Page 66 - Restore and recovery

10 Backup and recovery in Windows 7Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need

Page 67

9 Backup and recovery in Windows 10 ... 5

Page 68

applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs:●Windows 7 operating system DVD—Insta

Page 69 - Guidelines

To create a backup using Windows Backup and Restore:NOTE: The backup process may take over an hour, depending on le size and the speed of the compute

Page 70 - Backing up your information

1. If possible, back up all personal les.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select S

Page 71 - Performing a system recovery

To initiate recovery using a Windows 7 operating system DVD:NOTE: This process takes several minutes.1. If possible, back up all personal les.2. Rest

Page 72

11 SpecicationsComputer specications Metric U.S.DimensionsWidth 292 mm 11.5 inDepth 209 mm 8.23 inHeight (non-touch) 11.95 mm 0.47 inHeight (touch)

Page 73

M.2 solid-state drive specications 128-GB* 240-GB* 256-GB* 512-GB*DimensionsHeight 1 mm 1 mm 1 mm 1 mmLength 50.8 mm 50.8 mm 50.8 mm 50.8 mmWidth 28

Page 74 - 11 Specications

M.2 PCIe solid-state drive specications 256-GB*DimensionsHeight 1 mmLength 50.8 mmWidth 28.9 mmWeight < 10 gInterface type ATA-7Transfer rateSequ

Page 75

12 Statement of memory volatilityThe purpose of this chapter is to provide general information regarding nonvolatile memory in HP Business PCs. This c

Page 76 - 68 Chapter 11 Specications

g. If a DriveLock password is set, select the Security menu, and scroll down to Hard Drive Utilities under the Utilities menu. Select Hard Drive Utili

Page 77

NOTE: If the system has a BIOS administrator password, enter the password at the prompt.a. Select Main, select Restore Defaults, and then select Yes t

Page 79

NOTE: The amount of time it takes for Disk Sanitizer to run can take several hours. Plug the computer into an AC outlet before starting.a. Turn on or

Page 80

Nonvolatile memory usageNonvolatile Memory Type Amount (Size)Does this memory store customer data?Does this memory retain data when power is removed?W

Page 81 - Nonvolatile memory usage

Nonvolatile Memory Type Amount (Size)Does this memory store customer data?Does this memory retain data when power is removed?What is the purpose of th

Page 82

Questions and answers1. How can the BIOS settings be restored (returned to factory settings)?IMPORTANT: Restore defaults does not securely erase any d

Page 83 - Questions and answers

IMPORTANT: Resetting will result in the loss of information.These steps will not reset Custom Secure Boot Keys. See question and answer 7 for informat

Page 84

13 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fr

Page 85

Country/region Accredited agency Applicable note numberSweden SEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United States UL 21. Th

Page 86

14 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

Page 87 - 14 Recycling

IndexAAC adapter, spare part numbers 16action keysanswers an incoming call 9declines an incoming call 9ends the current call 9initiates a call 9microp

Page 88

removing 60using for recovery 64HP Sure Start 76Iinitiates a call, identifying 9integrated light, identifying 4integrated webcam infrared (IR) light,

Page 89

1 Product descriptionCategory DescriptionProduct Name HP EliteBook Folio G1 Notebook PCProcessors 6th generation Intel® Core™ m processors:●m7-6Y75●m5

Page 90

recovery, system 63regulatory informationregulatory label 13wireless certication labels 13removal/replacementprocedures 23removing personal data from

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