HP EliteDesk 880 G2 Base Model Tower PC User Manual Page 114
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- Table of contents
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System will not boot from CD-ROM or DVD drive.
Cause Solution
Non-bootable CD in drive. Try a bootable CD in the drive.
Boot order not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Drive not found (identied).
Cause Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconguration directions in the Solving Hardware
Installation Problems on page 98 section. If the system still does
not recognize the new device, check to see if the device is listed
within Computer Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a hardware
problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under Advanced > Power-On
Options.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure Device Available is
selected for the device's SATA port in Advanced > Port Options.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in Advanced >
Power-On Options.
CD-ROM or DVD devices are not detected or driver is not loaded.
Cause Solution
Drive is not connected properly or not properly congured. See the documentation that came with the optional device.
Movie will not play in the DVD drive.
Cause Solution
Movie may be regionalized for a dierent country. See the documentation that came with the DVD drive.
Decoder software is not installed. Install decoder software.
Damaged media. Replace media.
Movie rating locked out by parental lock. Use DVD software to remove parental lock.
Media installed upside down. Reinstall media.
104 Chapter 6 Troubleshooting without diagnostics
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product features 11
- Front panel components 12
- Rear panel components 13
- Serial number location 14
- 2 Illustrated parts catalog 15
- Misc parts 17
- Generating static 20
- Grounding the work area 21
- Operating guidelines 22
- Routine care 23
- Service considerations 24
- Cables and connectors 25
- Hard Drives 25
- Lithium coin cell battery 25
- SATA hard drives 26
- SATA hard drive cables 26
- SMART ATA drives 26
- Cable management 27
- Microtower (MT) chassis 28
- Access panel 29
- Front bezel 30
- Front bezel security 31
- Removing bezel blanks 32
- DDR4-SDRAM DIMMs 33
- Populating DIMM sockets 33
- Installing DIMMs 34
- Expansion cards 36
- WLAN module 40
- WLAN module 31 41
- Drive positions 44
- System board connections 45
- Hard Drive 46
- Removing a 5.25-inch drive 47
- Installing a 5.25-inch drive 48
- Drive power cable 58
- Front I/O assembly 59
- Power switch 61
- Fan sink 63
- Processor 64
- Card reader 66
- Rear chassis fan 67
- Hood lock (solenoid) 68
- Hood sensor 69
- Power supply 70
- Power supply 61 71
- System board 72
- System board 63 73
- System board callouts 74
- System board 65 75
- Computer Setup–Main 78
- Computer Setup—Security 80
- Computer Setup—Advanced 82
- Safety and comfort 88
- Helpful hints 89
- Solving general problems 90
- Solving general problems 81 91
- Solving general problems 83 93
- Solving power problems 94
- Solving hard drive problems 95
- Solving display problems 98
- Solving display problems 89 99
- Solving display problems 91 101
- Solving audio problems 103
- Solving printer problems 105
- Solving Network Problems 109
- Solving Network Problems 101 111
- Solving memory problems 112
- Solving software problems 119
- Resetting the password jumper 127
- 10 System backup and recovery 132
- Using Windows tools 134
- Restore and recovery 134
- Windows 8 136
- Creating recovery media 139
- Backing up your information 141
- System Restore 142
- System Recovery 142
- A Battery replacement 146
- B Power Cord Set Requirements 149
- Country-Specic Requirements 150
- C Statement of Volatility 151
- D Specications 152
- TWR Specications 143 153
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