HP EliteDesk 880 G2 Base Model Tower PC User Manual Page 137
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1. After you successfully set up the computer, create recovery media. This step creates a backup of the
recovery partition on the computer. The backup can be used to reinstall the original operating system in
cases where the hard drive is corrupted or has been replaced.
You will use a USB ash drive to create a bootable recovery drive that can be used to troubleshoot a
computer that is unable to start. The USB ash drive can be used to reinstall the original operating
system and the programs that were installed at the factory.
NOTE: Any information on the USB ash drive will be erased before the recovery media is created.
●
To create the Windows 8.1 recovery media, from the Start screen, type recovery drive, then
click on
Create a recovery drive. Follow the on-screen instructions to continue.
●
To create the Windows 8 recovery media, from the Start screen, type recovery drive, and
then click on Settings, then click on Create a recovery drive. Follow the on-screen instructions to
continue.
2. Use the Windows tools to create system restore points and create backups of personal information. For
more information and steps, see Help and Support. From the Start screen, type help, and then select
Help and Support.
Restoring and recovering using Windows tools
Windows oers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information and steps, see Help and Support. From the Start screen,
type help, and then select Help and Support.
Using Reset when the system is not responding
NOTE: You may be prompted by User Account Control for your permission or password when you perform
certain tasks. To continue a task, select the appropriate option. For information about User Account Control,
see Help and Support. From the Start screen, type help, and then select Help and Support.
IMPORTANT: Reset does not provide backups of your information. Before using Reset, back up any personal
information you wish to retain.
If Windows recovery steps are not working and the system is not responding, use these steps to start Reset:
1. If possible, back up all personal les.
2. If possible, check for the presence of the HP Recovery partition:
●
For Windows 8.1, from the Start screen, type pc, and then select This PC.
●
For Windows 8, from the Start screen, type c, and then select Computer.
NOTE: If the HP Recovery partition is not listed, or you cannot check for its presence, you must recover
using the recovery media you created; see Recovery using the Windows recovery USB ash drive
on page 128. Or you must use the Windows operating system media and the Driver Recovery media
(purchased separately); see Recovery using Windows operating system media (purchased separately)
on page 128.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the HP logo is
displayed. The computer Startup Menu displays.
4. Press f11 to select the System Recovery option.
5. Choose your keyboard layout.
6. Select Troubleshoot.
Backing up, restoring, and recovering in Windows 8.1 or Windows 8 127
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product features 11
- Front panel components 12
- Rear panel components 13
- Serial number location 14
- 2 Illustrated parts catalog 15
- Misc parts 17
- Generating static 20
- Grounding the work area 21
- Operating guidelines 22
- Routine care 23
- Service considerations 24
- Cables and connectors 25
- Hard Drives 25
- Lithium coin cell battery 25
- SATA hard drives 26
- SATA hard drive cables 26
- SMART ATA drives 26
- Cable management 27
- Microtower (MT) chassis 28
- Access panel 29
- Front bezel 30
- Front bezel security 31
- Removing bezel blanks 32
- DDR4-SDRAM DIMMs 33
- Populating DIMM sockets 33
- Installing DIMMs 34
- Expansion cards 36
- WLAN module 40
- WLAN module 31 41
- Drive positions 44
- System board connections 45
- Hard Drive 46
- Removing a 5.25-inch drive 47
- Installing a 5.25-inch drive 48
- Drive power cable 58
- Front I/O assembly 59
- Power switch 61
- Fan sink 63
- Processor 64
- Card reader 66
- Rear chassis fan 67
- Hood lock (solenoid) 68
- Hood sensor 69
- Power supply 70
- Power supply 61 71
- System board 72
- System board 63 73
- System board callouts 74
- System board 65 75
- Computer Setup–Main 78
- Computer Setup—Security 80
- Computer Setup—Advanced 82
- Safety and comfort 88
- Helpful hints 89
- Solving general problems 90
- Solving general problems 81 91
- Solving general problems 83 93
- Solving power problems 94
- Solving hard drive problems 95
- Solving display problems 98
- Solving display problems 89 99
- Solving display problems 91 101
- Solving audio problems 103
- Solving printer problems 105
- Solving Network Problems 109
- Solving Network Problems 101 111
- Solving memory problems 112
- Solving software problems 119
- Resetting the password jumper 127
- 10 System backup and recovery 132
- Using Windows tools 134
- Restore and recovery 134
- Windows 8 136
- Creating recovery media 139
- Backing up your information 141
- System Restore 142
- System Recovery 142
- A Battery replacement 146
- B Power Cord Set Requirements 149
- Country-Specic Requirements 150
- C Statement of Volatility 151
- D Specications 152
- TWR Specications 143 153
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