HP EliteDesk 880 G2 Base Model Tower PC User Manual Page 105
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- Table of contents
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There is no sound or sound volume is too low.
Cause Solution
To access Device Manager in Windows 8.1, from the Start screen,
type c, select Control Panel from the list of applications, and then
select Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Some applications can select which audio output device is used. Make sure the application has selected the correct audio device.
The operating system controls may be set to use a dierent audio
device as the default output device than what is expected.
Set the operating system to use the correct audio device.
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common
causes and solutions listed in the following table.
Printer will not print.
Cause Solution
Printer is not turned on and online. Turn the printer on and make sure it is online.
The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
To run MS-DOS commands, press the Windows key + r, type cmd
in the Open box, and then click OK.
If you are on a network, you may not have made the connection
to the printer.
Make the proper network connections to the printer.
Printer may have failed. Run printer self-test.
Printer will not turn on.
Cause Solution
The cables may not be connected properly. Reconnect all cables and check the power cord and electrical
outlet.
Printer prints garbled information.
Cause Solution
The correct printer driver for the application is not installed. Install the correct printer driver for the application.
Solving printer problems 95
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product features 11
- Front panel components 12
- Rear panel components 13
- Serial number location 14
- 2 Illustrated parts catalog 15
- Misc parts 17
- Generating static 20
- Grounding the work area 21
- Operating guidelines 22
- Routine care 23
- Service considerations 24
- Cables and connectors 25
- Hard Drives 25
- Lithium coin cell battery 25
- SATA hard drives 26
- SATA hard drive cables 26
- SMART ATA drives 26
- Cable management 27
- Microtower (MT) chassis 28
- Access panel 29
- Front bezel 30
- Front bezel security 31
- Removing bezel blanks 32
- DDR4-SDRAM DIMMs 33
- Populating DIMM sockets 33
- Installing DIMMs 34
- Expansion cards 36
- WLAN module 40
- WLAN module 31 41
- Drive positions 44
- System board connections 45
- Hard Drive 46
- Removing a 5.25-inch drive 47
- Installing a 5.25-inch drive 48
- Drive power cable 58
- Front I/O assembly 59
- Power switch 61
- Fan sink 63
- Processor 64
- Card reader 66
- Rear chassis fan 67
- Hood lock (solenoid) 68
- Hood sensor 69
- Power supply 70
- Power supply 61 71
- System board 72
- System board 63 73
- System board callouts 74
- System board 65 75
- Computer Setup–Main 78
- Computer Setup—Security 80
- Computer Setup—Advanced 82
- Safety and comfort 88
- Helpful hints 89
- Solving general problems 90
- Solving general problems 81 91
- Solving general problems 83 93
- Solving power problems 94
- Solving hard drive problems 95
- Solving display problems 98
- Solving display problems 89 99
- Solving display problems 91 101
- Solving audio problems 103
- Solving printer problems 105
- Solving Network Problems 109
- Solving Network Problems 101 111
- Solving memory problems 112
- Solving software problems 119
- Resetting the password jumper 127
- 10 System backup and recovery 132
- Using Windows tools 134
- Restore and recovery 134
- Windows 8 136
- Creating recovery media 139
- Backing up your information 141
- System Restore 142
- System Recovery 142
- A Battery replacement 146
- B Power Cord Set Requirements 149
- Country-Specic Requirements 150
- C Statement of Volatility 151
- D Specications 152
- TWR Specications 143 153
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