Hp Officejet J5740 All-in-One Printer User Manual download pdf (Page 248)

Solution: Load the original print side down on the right front corner of the glass.

To load an original on the scanner glass

1. Remove all originals from the document feeder tray, and then lift the lid on the

HP All-in-One.

2. Load your original print side down on the right front corner of the glass.

3. Close the lid.

Scanned image is incorrectly cropped

Cause: The software is set to automatically crop scanned pictures.

Solution: The Autocrop feature crops anything that is not part of the main image.

Sometimes this might not be what you want. In that case, you can turn off

autocropping and crop the scanned image manually, or not at all.

You can change the Autocrop feature in the HP Scan Pro software. For more

information, see the HP Scan Pro section of the HP Photosmart Mac Help.

Scanned image has incorrect page layout

Cause: Automatic cropping is changing the page layout.

Solution: Turn off automatic cropping to retain the page layout.

You can change the Autocrop feature in the HP Scan Pro software. For more

information, see the HP Scan Pro section of the HP Photosmart Mac Help.

Scanned image shows dotted lines instead of text

Cause: If you use the Text image type to scan text that you plan to edit, the scanner

might not recognize color text. The Text image type scans at 300 x 300 dpi, in black

and white.

If you are scanning an original that has graphics or artwork surrounding the text, the

scanner might not recognize the text.

Chapter 11

246 Troubleshooting

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Hp Officejet J5740 All-in-One Printer User Manual Page 248