Hp Designjet Z6200 Photo Printer User Manual

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Summary of Contents

Page 1 - Using your printer

DESIGNJET Z6200 Photo printer seriesUsing your printer

Page 2

Safety precautionsThe following precautions ensure the correct use of the printer and prevent printer damage. Use theseprecautions at all times.●Use t

Page 3 - Table of contents

Nest jobs to save paperNesting means automatically printing images or document pages side by side on the paper, rather thanone after the other. This i

Page 4

●All pages must be in one or other of the following two groups (the two groups cannot be mixed inthe same nest):◦CALS/G4◦PostScript, PDF, TIFF, JPEG●J

Page 5

7 Color management●What is color?●The problem: color in the computer world●The solution: color management●Color and your printer●A summary of the colo

Page 6

What is color?We see the world around us as steeped in color. Color is in the first instance simply an aspect of howwe experience our environment and

Page 7

To control the output of color imaging devices, the following color spaces are normally used:●RGB (Red, Green, and Blue) is the color space typically

Page 8

1.All colors2.Computer monitor gamut3.CMYK press gamutSome color spaces are not device-dependent, but instead represent how a viewer sees colors, such

Page 9 - 1 Introduction

●CMS: Color Management System. The software that converts the color information that is stored inthe input image (defined by a source profile) into an

Page 10 - Product models

◦Other regional standards: Euroscale, JMPA, Japan Color◦Specific CMYK device space: for images that are coming from or going to a specificCMYK device

Page 11 - Use of this guide

A summary of the color-management processTo get the accurate and consistent colors that you want, follow these steps for each paper type that youuse.1

Page 12 - The printer’s main components

NOTE: You can perform all three operations in sequence, as shown. You can also choose to startwith or stop after any of the three operations. However,

Page 13 - Front view 1.1m printer

Use of this guideThe HP Start-up Kit DVD is the most complete source of information about this product and is organizedinto the following chapters.Int

Page 14 - Front view 1.5m printer

You can start color calibration in the following ways:●From the printer alert that recommends calibration● From the HP Color Center: select Calibrate

Page 15 - Take-up reel motor

The process takes about 15 to 20 minutes and consists of the following steps.1.A profiling test chart is printed, which contains patches of each ink u

Page 16 - The front panel

Profile your monitorAlso calibrate and profile your monitor (display device), so that the colors you see on the screen relatemore closely to those tha

Page 17 - Printer software

Color management example with PhotoshopIn this example, you have an Adobe RGB image that you want to print from Photoshop. There are threeways of doin

Page 18 - Support tab

Printing in colorYou can adjust the colors of your print in similar ways under Windows and Mac OS:●In the Windows driver dialog: select the Color tab,

Page 19 - Turn the printer on and off

●The lightness slider simply makes the whole print lighter or darker. This slider is available in thesame window as the other grayscale controls, exce

Page 20

NOTE: HP Professional PANTONE* Emulation is available only when printing a PostScript or PDFjob.You can also use the Embedded Web Server to print a sw

Page 21 - 2 Connectivity and software

●On the front panel: select the icon, and then select Printing preferences > Coloroptions > Emulate Printer.●Through the Embedded Web Server: s

Page 22 - Connectivity

●Web Coated SWOP 2006 Grade 3 provides SWOP® proofing and printing on U.S. Grade3 coated publication paper.●Web Coated SWOP 2006 Grade 5 provides SWOP

Page 23 - Connect to a network (Mac OS)

If you want to print an RGB image, it must be converted to CMYK data. You might be able to do theconversion in the software or operating system. To pe

Page 24 - Bonjour connection

GlossaryThis chapter contains definitions of printing and HP terms that are used in this documentation.IndexIn addition to the table of contents, an a

Page 25 - TCP/IP connection

8 Job queue management●Embedded Web Server job queue page●Job preview●Turn off the job queue●Pause the job queue●Select when to print a job in the que

Page 26

Embedded Web Server job queue pageYou can manage your printer's job queue from the HP Utility, see Access the HP Utility on page 24, orthe printe

Page 27

Job preview is available once the job is processed. To access the preview page, click the magnifyingglass icon, which appears in the Preview column on

Page 28 - Sharing the printer

Identify a job in the queueThe best way to look at the queue is in the Embedded Web Server (Main tab > Job queue), whereyou can manage the queue an

Page 29

Job status messagesThese are the possible job status messages, approximately in the order in which they may be seen:●Receiving: the printer is receivi

Page 30 - 3 Personalize the printer

9 Retrieve printer usage information●Get printer accounting information●Check printer usage statistics●Check ink and paper usage for a jobENWW 117Prin

Page 31 - Personal settings

Get printer accounting informationThere are various different ways of getting accounting information from your printer.●View printer usage statistics

Page 32 - Turn the buzzer on and off

Ink and paper statistics with the HP Utility1.Access the HP Utility, see Access the HP Utility on page 24.2. Select Job center to view information reg

Page 33 - Configure network settings

10 Practical printing examples●Overview●Resize an image with Adobe Photoshop CS4●Print a color photo with Photoshop CS2●Print a draft for revision wit

Page 34

OverviewThe following step-by-step instructions for printing jobs that use specific software are similar to those atthe HP Knowledge Center on the Web

Page 35

Front view 1.1m printer1.Ink cartridge2.Platen3.Printhead4.Printhead carriage5.Front panel6.Maintenance cartridge7.Paper-load lever8.Spindle9.BinENWWT

Page 36 - Select paper mismatch action

and detail from the original image when you resample. Select from the following resamplingoptions:◦Nearest Neighbor: A fast but less precise method th

Page 37 - 4 Handle the paper

5. Select your printer and then click the Page Setup button. The printer properties dialog boxappears.6. Set the page size and other print options tha

Page 38

4. On the File menu, select Open to open the image.●If the document has an embedded color profile that does not match the current workingspace, select

Page 39 - Supported paper types

Print a draft for revision with the correct scaleUsing Adobe Acrobat1.In the Acrobat window, check the plot size by positioning your cursor near the b

Page 40 - Handle the paper

3. To keep the scale, set Page Scaling to None (which is not the default setting).4. Click the Properties button.5. Select the Document size and Print

Page 41 - Load a roll onto the spindle

6. Click the Features tab, and then select Autorotate.7. Click the OK button and check that the print preview in the Print dialog box looks correct.8.

Page 42

To ensure color consistency when reprinting the job, use the same paper type.1.Check that the color calibration is valid for the paper type that is lo

Page 43

To ensure color consistency when reprinting the job, use the same paper type.1.Check that the color calibration is valid for the paper type that is lo

Page 44 - Load a roll into the printer

3. Click the Properties button and configure the driver as follows.●On the Paper/Quality tab, set Print Quality to Quality.●On the Color tab, clear th

Page 45 - Use the take-up reel

●Click the Properties button, select the HP RTL (RGB) TrueColor driver, and select theresolution to be sent to the printer.●Click the Color Adjustment

Page 46

Rear view 1.1m printer1.Power switch and socket2.Sockets for communication cables and optional accessoriesFront view 1.5m printer1.Ink cartridge2.Plat

Page 47

11 Maintain the printer●Clean the exterior of the printer●Clean the platen●Clean the paper-advance sensor window●Lubricate the printhead carriage●Main

Page 48

Clean the exterior of the printerUse a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap toclean the outside o

Page 49

4.With the same dry brush, remove ink deposits from the platen surface.5.Use a clean, absorbent lint-free cloth that has been slightly dampened with i

Page 50

Clean the paper-advance sensor windowThe paper advance sensor is the very small rectangular window (less than 1 cm² in size and shown inthe following

Page 51

2.Open the printer window and apply a few drops of multi-purpose lubricating oil to the pads oneither side of the carriage.NOTE: A roller lubrication

Page 52

The benefits of arranging a service engineer's visit when these messages appear on the front panel aretwo-fold:●The printer components can be rep

Page 53

Update the printer firmwareThe printer's various functions are controlled by software that resides in the printer, also known asfirmware.From tim

Page 54

1.On the printer's front panel, select the icon, then select Replace ink absorber.2.Open the printer window.3.Identify the left spittoon.4.Locat

Page 55 - Download paper presets

6.Lift the tab on the absorber until it is clear of the spittoon and you can easily grip the tab.7.Lift and remove the absorber from the spittoon.8.Di

Page 56 - Use non-HP paper

2.Insert the back edge of the absorber into the fitting in the spittoon.3.Use your thumb to slide the absorber to the back of the fitting in the spitt

Page 57 - Printing paper info

6.Maintenance cartridge7.Paper-load lever8.Spindle9.Loading table10.Take-up reel motor11.Take-up reel cable and sensor housing unit12.Take-up reel sen

Page 58 - Order paper

Secure Disk Erase provides three different levels of security:●Non-Secure Fast Erase: all pointers to the information are erased. The information itse

Page 59

12 AccessoriesOrder accessoriesThe following accessories can be ordered for your printer.Name Product numberHP Designjet HD Scanner CQ654AHP Designjet

Page 60

13 Troubleshoot print-quality issues●General advice●Troubleshooting tools●Lines are too thick, too thin, or missing●Lines appear stepped or jagged●Par

Page 61

General adviceUse the following approach when you have any print-quality problem:●To achieve the best performance from your printer, use only genuine

Page 62

Optimization suggested actionsThis option suggests a series of recommended actions to improve print quality, based on the results ofinternal checks. T

Page 63

5.Try aligning the printheads. See Align the printheads on page 71. After alignment, reprint yourjob if the problem has been solved.6.Select the icon

Page 64 - Non-recommended paper types

Lines are printed double or in the wrong colorsThis problem can have various visible symptoms:●Colored lines are printed double, in different colors.●

Page 65 - 5 Handle the ink system

Humidity can cause ink to soak into the paper, making the lines look blurred and fuzzy. Try thefollowing remedies:1.Make sure that your environmental

Page 66 - Ink system components

4.Check the paper-advance calibration status on the front panel. If the status is PENDING, youshould perform paper-advance calibration. See Perform pa

Page 67 - Printheads

The printed output is not flatIf the paper does not lie flat when it comes out of the printer, but instead contains shallow waves, youare likely to se

Page 68 - Ink system tips

1.Take-up reel spindle lever2.Manual winding buttons3.Wind-direction switchThe front panelYour printer's front panel is located on the front of t

Page 69 - Handle the ink system

Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key on thefront panel and also cancel the job from your comput

Page 70 - Insert an ink cartridge

Colors are inaccurateIf the colors of your print do not match your expectations, try the following remedies:1.Check that the paper type you have loade

Page 71 - Remove a printhead

Print with PostScript driversThe situation describes printing with the PostScript driver installed for that printer. In this example, weare using an H

Page 72

6. In the HP-GL/2 driver for the HP Designjet Z6200, click the Color tab, and select PrinterEmulation from the list of color management options. Then

Page 73

●Check that your software settings are correct for your current page size (for example, long-axisprints).●If you are using network software, make sure

Page 74 - Insert a printhead

The image is unexpectedly rotatedOn the front panel, select the icon, and then select Printing preferences > Paper options >Rotate. Check that

Page 75

The image has a wood-grain appearance(aeroworms)Aeroworms are wavy, horizontal bands produced by air-induced dot placement error (DPE). In extremecase

Page 76

14 Troubleshoot paper issues●The paper cannot be loaded successfully●The paper has jammed●Prints do not stack correctly in the bin●Automatic paper-cut

Page 77

The paper cannot be loaded successfullyHere are a few things to check if you cannot successfully load the paper.●The paper might be loaded at an angle

Page 78

2.Open the printer window.3.Try to move the printhead carriage out of the way.4.Lift the paper-load lever as far up as it will go.5.Carefully remove a

Page 79

3.Pause printing key pauses printing after finishing the current page. Press the key again to restartprinting. This can be useful, for instance, when

Page 80 - The Image Diagnostics Print

8.Reload the roll. See Load a roll into the printer on page 36.9.If some paper continues to cause an obstruction within the printer, it can often be c

Page 81

Take-up reelLED statusIssue Print jobinterrupted?Possible cause Possible solutionBlinking quickly Take-up reel is notwindingYes The sensor beam wasblo

Page 82 - Corrective action

15 Troubleshoot ink-system issues●Cannot insert an ink cartridge●Cannot insert a printhead●Cannot insert the maintenance cartridge●Front panel recomme

Page 83

Cannot insert an ink cartridge1.Check that you have the correct type of cartridge (model number).2.Check that the colored label on the cartridge is th

Page 84

Cleaning all of the printheads takes about 5 minutes. Cleaning any two printheads takes about 3minutes.NOTE: Cleaning all printheads uses more ink tha

Page 85 - Front panel procedure

3.Remove and reinsert all of the printheads. See Remove a printhead on page 63 and Insert aprinthead on page 66. This starts the printhead alignment p

Page 86 - Order ink supplies

Scan errors during alignmentIf the alignment process fails, a Scanning problems message appears on the front panel. Thisindicates that the alignment w

Page 87

16 Troubleshoot other issues●The printer is not printing●The software program slows down or stalls while generating the print job●The printer seems sl

Page 88 - 6 Print options

The printer is not printingPossible reasons why a file you have sent from your computer is not printing when expected, includethe following:●A problem

Page 89 - Create a print job

●Is your printer connected to a network? Check that all components used in the network (networkinterface cards, hubs, routers, switches, and cables) a

Page 90 - Select print quality

PostScript drivers for Windows and Mac OS are provided with the PostScript/PDF Upgrade Kit (seeAccessories on page 143).The Embedded Web Server’s main

Page 91 - Print a draft

NOTE: If you connect your printer directly to your computer with a USB cable, use the HP Utility.1.Go to the front panel and select the Connectivity m

Page 92 - Select paper size

2.Open the printer window.3.Locate the small holes in the platen near some of the rollers.4.Put three drops of oil into each hole in the platen.NOTE:

Page 93 - Select margins options

5.If oil spills onto the platen, wipe the platen clean with a cloth.6.Lower the printer window.Cannot access the HP UtilityIf you have not done so alr

Page 94 - Rescale a print

Printer alertsYour printer can communicate two types of alerts:●Errors: Mainly alerting you to the fact that the printer is unable to print. However,

Page 95 - Preview a print

17 HP Customer Care●Introduction●HP Professional Services●HP Instant Support●HP Proactive Support●Customer Self Repair●Contact HP Support176 Chapter 1

Page 96 - Print 16-bit color images

IntroductionHP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,providing comprehensive, proven support ex

Page 97 - Rotate an image

HP Care Packs and Warranty ExtensionsHP Care Packs and Warranty Extensions allow you to extend your product's warranty beyond thestandard period.

Page 98 - Autorotate

You can enable Proactive Support in the HP Utility for Windows or the HP Printer Monitor for Mac OS,where you can specify the frequency of connections

Page 99 - Use paper economically

◦The cable you are using (by part number) and where you purchased it◦The type of interface used on your product (USB or network)◦The software name and

Page 100 - Nest jobs to save paper

A Overnight job scenarioIn this scenario, the print service provider (PSP) is nearing the end of the business day and receives anew order which requir

Page 101 - Use ink economically

●View the status of the ink cartridges, the printheads and the paper●Manage, install, and create International Color Consortium (ICC) profiles (with t

Page 102 - 7 Color management

Table A-1 Handle the paper (continued)Task Elements See this section of the user’s guideTroubleshooting See this section of the guideI can't loa

Page 103 - What is color?

NOTE: For additional information about the ink system, see Handle the ink system on page 57.Task 4: Handle print jobsAfter checking ink consumables an

Page 104 - Color management

Table A-4 Handle the ink system (continued)Task Elements See this section of the user’s guideTroubleshooting See this section of the guideI am experi

Page 105

B Urgent walk-in job scenarioIn this scenario, the print service provider (PSP) receives an urgent walk-in order which requires deliveryin less than t

Page 106

Table B-1 Handle print jobsTask Elements See this section of the user’s guideSubmit a job See Create a print job on page 81Cancel a job See Delete a

Page 107 - Color and your printer

Table B-2 Handle the paper (continued)Task Elements See this section of the user’s guideThe take-up reel paper has jammed See Take-up reel paper jamm

Page 108

Table B-4 Handle the ink systemTask Elements See this section of the user’s guideSelect print quality See Select print quality on page 82Select paper

Page 109 - Color calibration

C Front-panel menusThis appendix lists and explains the options in the front-panel menu system.NOTE: Firmware updates may introduce changes to the men

Page 110 - Color profiling

Paper menuPaper load Load roll Load take-up reel Learn how to load spindle Paper unload Unload roll Unload take-up reel View loaded paper Chan

Page 111 - Use a third-party profile

Job management menuReprint last job Pause (or Resume) printing Job queue Queue is empty [J] (select job) [J] View informationContinueMove to fr

Page 112 - Color-management options

© 2010 Hewlett-Packard DevelopmentCompany, L.P.1st editionLegal noticesThe information contained in this documentis subject to change without notice.

Page 113 - Color-adjustment options

The printer has three levels of power consumption.●Plugged in: the power cord is plugged into the back of the printer●Switched on: the switch at the b

Page 114 - Printing in grayscale

Ink menuView ink levels View printhead status Replace ink cartridges Replace printheads Replace maintenance ctg. Replace ink absorber

Page 115

Setup menuPrinting preferences Select graphics language [E] Print quality Select quality levelEnable maximum detailEnable EconoModeColor options Colo

Page 116 - Color emulation modes

Job management options Enable queue [E] When to start printing [E] Nest options Enable nesting [E]Select wait timeEnable crop lines [E]Oversize nest

Page 117 - CMYK color emulation

Image quality maintenance menuOptimize print quality Optimization actions Calibrate color Align printheads Print diagnostic image Paper

Page 118 - RGB color emulation

Connectivity menuGigabit Ethernet View information View configuration Modify configuration Restore factory settings USB View information Jetdirec

Page 119

Internal prints menuDemo prints Print fine arts demo Print B&W photo 1 Print B&W photo 2 Print Color photo 1 Print Color photo 2 Print re

Page 120 - 8 Job queue management

Information menuView printer information Printer logs System errors System warnings Printheads Ink cartridges View printer information displays

Page 121 - Job preview

D Front-panel error messagesUnder certain circumstances, a front-panel error message appears. Follow the advice in theRecommendation column to resolve

Page 122 - Pause the job queue

Table D-1 Text messages (continued)Message RecommendationPDL Error: memory full Restart the printer and try resending the job; if necessary, reduce t

Page 123 - Delete a job from the queue

Table D-2 Numeric error messages (continued)Error code Recommendation61:01 Unsupported file format: the printer cannot process the job. Try the follo

Page 124 - Job status messages

2 Connectivity and softwareinstructions●Choose which connection method to use●Connect to a network (Windows)●Connect directly to a computer (Windows)●

Page 125 - Printer usage

Table D-2 Numeric error messages (continued)Error code Recommendation77:04 An Embedded Web Server internal software error has occurred. Try the follo

Page 126

E Printer specifications●Functional specifications●Physical specifications●Memory specifications●Power specifications●Ecological specifications●Enviro

Page 127

Functional specificationsTable E-1 HP 771 ink suppliesPrintheads Matte black/chromatic red, magenta/yellow, light magenta/light cyan, photo black/lig

Page 128 - Printing examples

Table E-4 Margins (continued)Top margin (leading edge) 5 mm (0.2 in)11.5 mm (0.5 in) (glossy paper)Bottom margin (trailing edge) 5 mm (0.2 in)Table E

Page 129 - Overview

Table E-9 Printer power specifications (continued)Current < 4 AConsumption 350W maximumEcological specificationsThis product complies with Europea

Page 130

GlossaryBonjourApple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computernetwork technology that

Page 131

The International Color Consortium, a group of companies that have agreed on a common standard for colorprofiles.Ink cartridgeA removable printer comp

Page 132

IndexSymbols/Numerics16-bit color images 88Aaccessoriesorder 143accounting 118acoustic specifications 206adding paper types 48alertserrors 175warnings

Page 133 - Using Adobe Acrobat

load take-up reel 38modify configuration 26optimize print quality 145optimize suggestedactions 146PANTONE emulation 107pause printing 114print diagnos

Page 134

maintenance cartridges 79paper 50printheads 79out-of-memory error 172overlapping images 157overlapping lines 88overnight job scenario 181Ppage size 84

Page 135 - Scenario 1

Choose which connection method to useThe following methods can be used to connect your printer.Connection type Speed Cable length Other factorsGigabit

Page 136 - Scenario 2

stepped lines 147store the printer 137stored job 82submit job 81support servicesHP Care Packs 178HP Customer Care 177HP Instant Support 178HP Proactiv

Page 137

If your printer does not appear in the list, select Help me find my network printer and clickNext. In the next screen, give the IP address of your pri

Page 138

●All computers on the network should be on and connected to the network.●The printer should be connected to the network.Now you can proceed to install

Page 139

●If you find the right printer name, scroll sideways to see the Connection Type column, andcheck that it shows Bonjour. Then highlight that line. Othe

Page 140 - 11 Maintain the printer

3.Open the DVD icon on your desktop.4. Open the Mac OS X HP Designjet Installer icon.5. Follow the instructions on your screen. You are recommended to

Page 141 - Clean the platen

3.Open the DVD icon on your desktop.4. Open the Mac OS X HP Designjet Installer icon.5. Follow the instructions on your screen. You are recommended to

Page 142 - Maintain the printer

Sharing the printerIf your computer is connected to a network, you can make your directly connected printer available toother computers on the same ne

Page 143

To delete the print queue:●Under Mac OS X 10.4 there are two ways of deleting the print queue:◦ from the system preferences, select the Printing pane

Page 144 - Maintain the ink cartridges

Table of contents1 Introduction ...

Page 145 - Move or store the printer

3 Personalize the printer●Change the language of the front-panel display●Access the Embedded Web Server●Change the language of the Embedded Web Server

Page 146 - Change the ink absorber

Change the language of the front-panel displayThere are two possible ways to change the language of the front-panel menus and messages.●If you can und

Page 147

Japanese. It uses whichever language you have specified in your Web browser's options. If you havespecified a language that it cannot support, it

Page 148 - Insert the ink absorber

Change the front-panel display contrastTo change the contrast of the front-panel display, select the Setup menu icon , then Front paneloptions > S

Page 149 - Secure disk erase

To configure the same network settings from the front panel, select the Connectivity menu icon ,then Fast Ethernet or Gigabit Ethernet > Modify co

Page 150

Personalize the list of paper typesIf there are some paper types that you never use, you can remove them from the list shown in the frontpanel, the Em

Page 151 - 12 Accessories

Select paper mismatch actionIf the paper currently loaded in the printer is not suitable for a particular job, the printer can either putthe job on ho

Page 152 - Troubleshoot images

4 Handle the paper●Overview●Load a roll onto the spindle●Load a roll into the printer●Unload a roll from the printer●Use the take-up reel●View informa

Page 153 - Troubleshooting tools

OverviewPaper is only a subset of the portfolio of printing materials that the printer can handle. You can alsoprint on a wide variety of films, texti

Page 154 - Most-common issues resolution

●Make sure that the appropriate print-quality setting (Best, Normal, or Fast) is selected. You can setthe print quality in the driver, in the Embedded

Page 155

Load a roll onto the spindle ... 33Load a roll into

Page 156

Table 4-1 Supported paper typesPaper type Paper name Front panel nameBond and Coated Paper HP Super Heavyweight Plus Matte Paper HP Matt Super HW Plu

Page 157 - (banding)

Table 4-1 Supported paper types (continued)Paper type Paper name Front panel nameBacklit Material HP Premium Vivid Color Backlit Film HP Prem Vivid C

Page 158 - The image is grainy

3.Remove the first end of the spindle from the right-hand side of the printer, and then move thespindle to the right in order to extract the other end

Page 159 - Ink marks appear on the paper

6.Slide the spindle into the roll. Make sure that no space exists between the roll and the fixed hub atthe right end of the spindle.Make sure that the

Page 160

If you regularly use different paper types, you can change rolls more quickly if you pre-load rolls ofdifferent paper types on different spindles. Ext

Page 161 - Colors are inaccurate

6.If you have a take-up reel (a standard feature on the 1.5m printer and an optional accessory onthe 1.1m printer), a message will appear on the front

Page 162 - Print with HP-GL/2 drivers

The take-up reel is operated from the front panel.Follow these guidelines when taping rolls to the take-up reel spindle core:●Make sure that the paper

Page 163 - Print the same HP-GL/2 file

4.Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position.5.Remove the take-up reel spindle.6.The front-panel display g

Page 164 - The image is clipped

7.Press the OK key on the front panel, and then select a winding direction.The printer advances the paper. Make sure that the paper passes in front of

Page 165

9.Press the OK key on the front panel. The printer advances the paper.NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not

Page 166 - (aeroworms)

Color calibration ... 101Color profilin

Page 167 - 14 Troubleshoot paper issues

12.Carefully insert the loop-shaping core.NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not functioncorrectly without i

Page 168 - The paper has jammed

NOTE: If you want to move the printer, first remove the take-up reel sensor and cable housing unitfrom the foot of the printer stand. Place the sensor

Page 169 - Troubleshoot paper

4.Remove the loop-shaping core.5.Use the winding button on the take-up reel motor to wind the excess paper around the take-up reelspindle.6.Press the

Page 170 - Take-up reel does not wind

8.Use the winding button on the take-up reel motor to wind the remainder of the paper around thetake-up reel spindle.9.Press the OK key on the front p

Page 171

View information about the paperOn the printer's front panel, press the key. Alternatively, select the icon, then View loadedpaper.The follow

Page 172 - Troubleshoot ink

Overview of the paper advance procedure1.On the front panel, select the icon, and then select Image quality maintenance >Paper advance calibration

Page 173

You can assign a preset for a new paper type in three ways:●Use an HP factory paper preset by selecting the closest category and type on the front pan

Page 174 - Align the printheads

9.To create an ICC profile, which allows you to print on your paper with the best possible coloraccuracy, see Color profiling on page 102.10.Perform p

Page 175

To disable the Printing paper info option, select the icon in the printer's front panel, and thenselect Printing preferences > Paper options

Page 176 - Scan errors during alignment

●(L) indicates papers that are available in Latin America●(N) indicates papers that are available in North AmericaIf the part number is not followed b

Page 177 - 16 Troubleshoot other issues

13 Troubleshoot print-quality issues ... 144General advice ...

Page 178 - The printer seems slow

Table 4-2 Paper (continued)Paper type g/m² Length Width Part numbersHP Bright White Inkjet Bond Paper 90 45.7 m (150 ft) 420 mm (16.54 in) Q1446A (J)

Page 179 - Troubleshoot other

Table 4-2 Paper (continued)Paper type g/m² Length Width Part numbersHP Premium Matte Photo Paper 210 30.5 m (100 ft) 610 mm (24 in) CG459A914 mm (36

Page 180 - The platen rollers squeak

Table 4-2 Paper (continued)Paper type g/m² Length Width Part numbersHP Universal Instant-dry Semi-glossPhoto Paper190 30.5 m (100 ft) 610 mm (24 in)

Page 181

Table 4-2 Paper (continued)Paper type g/m² Length Width Part numbersHP Matte Polypropylene 130 22.9 m (75 ft) 914 mm (36 in) Q1903A (AEN)1067 mm (42

Page 182 - Cannot access the HP Utility

Non-recommended paper typesIn many cases, paper types that HP does not support might be compatible with your printer. However,the following paper type

Page 183 - Printer alerts

5 Handle the ink system●Ink system components●Ink system tips●Work with ink system components●Order ink suppliesENWW 57Handle the ink system

Page 184 - 17 HP Customer Care

Ink system componentsInk cartridgesThe printer's eight ink cartridges provide matte black, chromatic red, magenta, yellow, light magenta,light cy

Page 185 - HP Professional Services

●Print quality may be impaired.●The printer will be unable to estimate the ink level in the cartridge, and will report it as empty.To force the printe

Page 186 - HP Proactive Support

Maintenance cartridgeUse the maintenance cartridge to clean and maintain the printheads, ensure the best possible printquality, and seal the printhead

Page 187 - Contact HP Support

WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) toprevent the printer from moving.1.At the front panel, select

Page 188 - Telephone number

16 Troubleshoot other issues ... 169The printer is not printi

Page 189 - A Overnight job scenario

5.Lift the cartridge out of its drawer.NOTE: Avoid touching the end of the cartridge that is inserted into the printer, because theconnection might be

Page 190 - Task 3: Handle the ink system

5.Slide the drawer and cartridge into the slot until they lock into position.If you have difficulty, see Cannot insert an ink cartridge on page 165.6.

Page 191 - Task 4: Handle print jobs

3.When the carriage has stopped moving, the front panel prompts you to open the printer window.4.Locate the carriage on the right side of the printer.

Page 192 - Overnight job

7.To remove a printhead, lift up the blue handle.8.Using the blue handle, gently disengage the printhead.9.Gently pull the blue handle upward until th

Page 193 - B Urgent walk-in job scenario

Insert a printhead1.Remove the orange protective caps by pulling them down.2.The printhead is designed to prevent you from accidentally inserting it i

Page 194 - Task 3: Handle the paper

5.Insert all of the other printheads that need to be installed, and close the carriage cover.6.Make sure that the end of the blue handle catches the w

Page 195 - Task 4: Handle the ink system

changed, takes about 18 minutes. If the printer identifies a problem when preparing theprintheads, the process takes longer, up to 30 minutes. For a s

Page 196 - Urgent walk-in job

3.Rub the cloth against the electrical contacts with a light force along the entire depth of the flexconnector. Try to avoid picking up any ink deposi

Page 197 - C Front-panel menus

1.On the printer's front panel, select the icon, then select Replace printheads.2.Turn off the printer at the front panel.3.To avoid an electric

Page 198 - Paper menu

7.With a dry, lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris.8.Close the printer window.9.Plug in and switch

Page 199 - Job management menu

Appendix E Printer specifications ... 203Functional specifications

Page 200 - Ink menu

3.Remove and re-insert all the printheads, see Remove a printhead on page 63 and Insert aprinthead on page 66. This starts the printhead alignment pro

Page 201 - Setup menu

To print the Image Diagnostics Print:1.Use the same paper type that you were using when you detected a problem.2.Use the key on the front panel to ch

Page 202 - Front-panel menus

And here is an example of the same printhead in a bad state:Corrective action1.Clean any faulty printheads (see Clean the printheads on page 165). The

Page 203

CAUTION: A message appears on the front panel when the maintenance cartridge is almost full andagain when it is completely full and must be changed. Y

Page 204 - Connectivity menu

See also Insert the maintenance cartridge on page 76.Insert the maintenance cartridgeThe plastic bag in which the new maintenance cartridge comes can

Page 205 - Internal prints menu

Check the status of the ink system1.Access the Embedded Web Server. See Access the Embedded Web Server on page 23.2. Go to the Supplies page on the Ma

Page 206 - Information menu

HP Utility procedures●In the HP Utility for Windows, go to the Overview tab. The status of each cartridge appearswhen you select Supply Status > Ca

Page 207 - D Front-panel error messages

Table 5-2 PrintheadsPrinthead Part numberHP 771 Matte Black & Chromatic Red Designjet Printhead CE017AHP 771 Magenta & Yellow Designjet Print

Page 208 - Error messages

6 Print options●Create a print job●Select print quality●Print a draft●High-quality printing●Select paper size●Select margins options●Print on loaded p

Page 209

Create a print jobIn order to print something, you must send it to the printer. This constitutes a print job, which is enteredinto the printer's

Page 210

1 Introduction●Safety precautions●Product models●Use of this guide●The printer’s main features●The printer’s main components●The Embedded Web Server’s

Page 211 - E Printer specifications

If you need to specify printing settings, go to the Job settings section and select the options you need.Each option has explanatory text on the right

Page 212 - Functional specifications

You can select print-quality options in the following ways:●In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Qualitysec

Page 213 - Power specifications

●In the Mac OS X 10.5 or 10.6 Print dialog: go to the Paper/Quality panel and set thequality options to Custom, then set quality to Fast and check the

Page 214 - Acoustic specifications

●On the Embedded Web Server's Submit Job page: select Advanced settings >Paper > Page size > Standard.●Using the front panel: select the

Page 215 - Glossary

●In the Mac OS X 10.5 or 10.6 Print dialog: select the Margins/Layout panel.●On the Embedded Web Server's Submit Job page: select Advanced settin

Page 216

You can rescale an image in the following ways:●In the Windows driver dialog: go to the Features tab and look at the Resizing Optionssection.◦The Prin

Page 217

NOTE: If you load sheet paper with skew checking disabled, the printer does not measure the lengthof the sheet, so the print preview will not be a rel

Page 218

Print crop linesCrop lines indicate where the paper should be cut to reduce it to your selected page size. You can printcrop lines automatically with

Page 219

You can do this in the following ways:●In the Windows driver dialog: select the Features tab, then Rotate by 90 degrees.●In the Mac OS Print dialog: g

Page 220

NOTE: The autorotate decision requires known page dimensions. Therefore, the job must haveWhen to Start Printing set to After Processing (see Select w

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