Hp Officejet J5740 All-in-One Printer User Manual download pdf (Page 163)

Solution: If the ink smears when printing envelopes, tuck the flaps inside the

envelopes. If the problem persists, remove the black print cartridge and print with only

the tri-color print cartridge installed.

Borderless printing produces unexpected results

Cause: Printing a borderless image from a non-HP software application produces

unexpected results.

Solution: Try printing the image from the photo imaging software that came with

the HP All-in-One.

The HP All-in-One is not responding

Cause: The HP All-in-One is busy with another task.

Solution: If the HP All-in-One is performing another task such as copying, faxing,

or scanning, your print job will be delayed until the HP All-in-One completes the

current task.

Some documents take a long time to print. If nothing has printed several minutes after

you sent a print job to the HP All-in-One, check the HP All-in-One display to see if

there are any messages.

Cause: The HP All-in-One has a paper jam.

Solution: For information on clearing a paper jam, see

Clear paper jams.

Cause: The HP All-in-One is out of paper.

Solution: Load paper in the input tray.

To load full-size paper

1. Remove the output tray.

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Hp Officejet J5740 All-in-One Printer User Manual Page 163