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HP C6300 User Manual Page 305
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TROUBLESHOOTING
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Go to:
www.hp.com/support
.
If prompted, choose yo
ur country/region, an
d then click
Contact HP
for information
on callin
g for te
chnical support.
Cause:
The sensor was
defective.
Chapter 14
302
Troubleshooting
Troubleshoot
ing
1
2
...
300
301
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...
330
331
Windows Help
1
HP Photosmart C6300
2
All-in-One series
2
Contents
4
1 HP Photosmart C6300 All-in
10
One series Help
10
Chapter 1
11
HP Photosmart C6300 All-in
11
2 HP All-in-One overview
12
Control panel overview
13
Menu overview
15
Copy Menu
16
Photo Menu
16
Scan Menu
16
Setup Menu
16
Help Menu
17
Overview
18
Chapter 2
19
16 HP All-in-One overview
19
3 Find more information
20
Chapter 3
21
18 Find more information
21
Find more information
21
Set your preferences
22
Chapter 4
23
Finish setup
23
Set the energy save mode
24
Restore the factory defaults
24
Connect to a computer
26
Network connection
27
Connect to a computer 29
32
Connect to a computer 33
36
Connect to a computer 35
38
Connect to a computer 37
40
Connect to a computer 39
42
Connect to a computer 41
44
Network glossary
51
Connect to a Bluetooth
52
wireless connection
53
device 51
54
device 55
58
5 How do I?
60
Chapter 5
61
58 How do I?
61
How do I?
61
Load originals
62
Chapter 6
63
Load originals and load paper
63
Papers to avoid
65
Load paper
66
Load paper 65
68
Load paper 67
70
Load envelopes
71
Load other types of paper
72
Avoid paper jams
73
Related topics
74
Clear paper jams” on page 158
74
7 Print from your computer
76
Set the paper size
77
View the print resolution
78
Change the page orientation
79
Scale the document size
80
Preview your print job
80
Printing shortcuts
81
Create printing shortcuts
82
Delete printing shortcuts
82
Chapter 7
83
80 Print from your computer
83
Print a photo on photo paper
84
Print using Maximum dpi
85
82 Print from your computer
85
Perform special print jobs 83
86
84 Print from your computer
87
Perform special print jobs 85
88
86 Print from your computer
89
Perform special print jobs 87
90
88 Print from your computer
91
Print a poster
92
Stop a print job
93
90 Print from your computer
93
Stop a print job 91
94
92 Print from your computer
95
8 Use the photo features
96
Print photos
97
Print photos 95
98
Save photos to your computer
99
96 Use the photo features
99
Remove red-eye
100
Rotate a photo
101
Zoom and pan to crop a photo
101
Chapter 8
103
100 Use the photo features
103
102 Use the photo features
105
9 Use the scan features
106
Chapter 9
107
104 Use the scan features
107
Edit a scanned image
108
Edit a scanned document
108
Stop scanning
109
10 Use the copy features
110
Preview your copy job
111
Set the number of copies
112
Set the copy paper size
112
Set the copy paper type
112
Change default copy settings
114
Perform special copy jobs
115
Crop an original
116
Shift the left margin
117
Improve the quality of a copy
117
Stop copying
118
Chapter 10
119
116 Use the copy features
119
11 Use the reprint features
120
12 Maintain the HP All-in-One
124
Chapter 12
125
Maintain the HP All-in-One
125
Replace the ink cartridges
126
Work with ink cartridges 125
128
Work with ink cartridges 127
130
Print a printer status report
131
Clean the HP All-in-One
136
Clean the lid backing
137
Turn off the HP All-in-One
138
13 Shop for ink supplies
140
Chapter 13
141
138 Shop for ink supplies
141
Shop for ink supplies
141
14 Troubleshooting
142
The product will not turn on
143
Setup troubleshooting 141
144
Troubleshooting
144
Chapter 14
145
142 Troubleshooting
145
Setup troubleshooting 143
146
144 Troubleshooting
147
Setup troubleshooting 145
148
146 Troubleshooting
149
Setup troubleshooting 147
150
148 Troubleshooting
151
Network troubleshooting
152
150 Troubleshooting
153
Network troubleshooting 151
154
152 Troubleshooting
155
Network troubleshooting 153
156
154 Troubleshooting
157
Network troubleshooting 155
158
156 Troubleshooting
159
Network troubleshooting 157
160
Paper jams
161
Print quality troubleshooting
162
160 Troubleshooting
163
162 Troubleshooting
165
164 Troubleshooting
167
166 Troubleshooting
169
168 Troubleshooting
171
170 Troubleshooting
173
172 Troubleshooting
175
174 Troubleshooting
177
The text edges are jagged
178
The product prints slowly
179
Print troubleshooting
180
178 Troubleshooting
181
The product is not responding
182
180 Troubleshooting
183
Print troubleshooting 181
184
182 Troubleshooting
185
Print troubleshooting 183
186
184 Troubleshooting
187
Print troubleshooting 185
188
186 Troubleshooting
189
Print troubleshooting 187
190
188 Troubleshooting
191
Memory card troubleshooting
192
190 Troubleshooting
193
192 Troubleshooting
195
Scan troubleshooting
197
Scan fails
198
196 Troubleshooting
199
Text is incorrect or missing
200
198 Troubleshooting
201
Copy troubleshooting
202
200 Troubleshooting
203
Copy troubleshooting 201
204
202 Troubleshooting
205
Copy troubleshooting 203
206
Product messages
207
Errors 205
208
206 Troubleshooting
209
Errors 207
210
208 Troubleshooting
211
Errors 209
212
210 Troubleshooting
213
Errors 211
214
212 Troubleshooting
215
1 Power connection
216
2 Power cord and adapter
216
3 Power outlet
216
Errors 213
216
214 Troubleshooting
217
Errors 215
218
216 Troubleshooting
219
Errors 217
220
218 Troubleshooting
221
Errors 219
222
Errors 221
224
222 Troubleshooting
225
Errors 223
226
224 Troubleshooting
227
Errors 225
228
226 Troubleshooting
229
Errors 227
230
228 Troubleshooting
231
2 Power cord and adaptor
232
Errors 229
232
230 Troubleshooting
233
Errors 231
234
232 Troubleshooting
235
Errors 233
236
234 Troubleshooting
237
Errors 235
238
236 Troubleshooting
239
Errors 237
240
238 Troubleshooting
241
Errors 239
242
240 Troubleshooting
243
Errors 241
244
242 Troubleshooting
245
Errors 243
246
File messages
247
Errors 245
248
General user messages
249
Errors 247
250
248 Troubleshooting
251
Errors 249
252
Paper messages
253
Errors 251
254
252 Troubleshooting
255
Errors 253
256
254 Troubleshooting
257
Power and connection messages
258
256 Troubleshooting
259
Errors 257
260
258 Troubleshooting
261
Errors 259
262
260 Troubleshooting
263
Errors 261
264
262 Troubleshooting
265
Errors 263
266
264 Troubleshooting
267
Errors 265
268
266 Troubleshooting
269
Errors 267
270
268 Troubleshooting
271
1 Ink window
272
2 Electrical contacts
272
Errors 269
272
270 Troubleshooting
273
Errors 271
274
272 Troubleshooting
275
Errors 273
276
274 Troubleshooting
277
Errors 275
278
276 Troubleshooting
279
Errors 277
280
278 Troubleshooting
281
Errors 279
282
280 Troubleshooting
283
3 Electrical contacts
284
Errors 281
284
282 Troubleshooting
285
Errors 283
286
284 Troubleshooting
287
Errors 285
288
Errors 287
290
288 Troubleshooting
291
Errors 289
292
290 Troubleshooting
293
Errors 291
294
292 Troubleshooting
295
Errors 293
296
294 Troubleshooting
297
Errors 295
298
296 Troubleshooting
299
Errors 297
300
298 Troubleshooting
301
Errors 299
302
300 Troubleshooting
303
Errors 301
304
Go to: www.hp.com/support
305
Warranty
306
Support process
307
Before you call HP support
307
HP support by phone
308
Additional warranty options
308
HP Korea customer support
309
Secure the ink system
310
Pack the HP All-in-One
311
Specifications
312
Attention California users
315
Battery disposal in Taiwan
315
EU battery directive
316
Chapter 16
317
314 Technical information
317
Technical information
317
Regulatory notices
318
FCC statement
319
Geräuschemission
320
Aviso aos usuários no Brasil
322
320 Technical information
323
Notice to users in Taiwan
324
322 Technical information
325
Symbols/Numerics
326
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