HP C6300 User Manual download pdf (Page 278)

100

101

Install printhead and then cartridges

Try the following solutions to resolve the issue. Solutions are listed in order, with the most

likely solution first. If the first solution does not solve the problem, continue trying the

remaining solutions until the issue is resolved.

•

Solution 1: Install the printhead and then cartridges

•

Solution 2: Contact HP support

Solution 1: Install the printhead and then cartridges

Solution: Make sure that you follow the instructions in the Start Here guide for

installing the printhead and the ink cartridges.

If you installed the printhead and ink cartridges and the message still appears, remove

and reinsert them using the following procedure.

To reinstall the printhead

1. Make sure that the product is turned on.

2. Open the ink cartridge door.

3. Remove every ink cartridge by pushing the tab on the ink cartridge and then

pulling the ink cartridge out of its slot. Place the ink cartridges on a piece of paper

with the ink openings pointing up.

Errors 275

Troubleshooting

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HP C6300 User Manual Page 278

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