HP ProLiant DL585 Server User Guide April 2005 (Fifth Edition) Part Number 358707-005
About This Guide x HP ProLiant DL585 Server User Guide This symbol indicates the presence of hazardous energy circuits or electric shock ha
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-3 Saving RBSU configuration settings RBSU automatically saves settin
Server Configuration and Utilities 5-4 HP ProLiant DL585 Server User Guide System options The System Options menu is for overall system confi
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-5 PCI-X devices The PCI-X Devices menu option enables you to view an
Server Configuration and Utilities 5-6 HP ProLiant DL585 Server User Guide Automatic Server Recovery The Automatic Server Recovery menu inclu
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-7 Utility language The Utility Language menu enables you to set the
Server Configuration and Utilities 5-8 HP ProLiant DL585 Server User Guide Table 5-1: RBSU default settings Menu/option Default setting Sys
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-9 Table 5-1: RBSU default settings continued Menu/option Default se
Server Configuration and Utilities 5-10 HP ProLiant DL585 Server User Guide Enhanced auto-configuration process During the power-up sequence
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-11 Integrated Lights-Out technology Integrated Lights-Out (iLO) is a
Server Configuration and Utilities 5-12 HP ProLiant DL585 Server User Guide 5. Exit iLO RBSU. HP recommends using DNS/DHCP with iLO to simpl
About This Guide HP ProLiant DL585 Server User Guide xi Rack stability WARNING: To reduce the risk of personal injury or damage to the equ
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-13 Safety and security benefits When you flash the system ROM, ROMPa
Server Configuration and Utilities 5-14 HP ProLiant DL585 Server User Guide System Online ROM flash component utility The Online ROM Flash Co
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-15 ROM legacy USB support When using operating systems that support
Server Configuration and Utilities 5-16 HP ProLiant DL585 Server User Guide ProLiant Essentials Foundation Pack The ProLiant Essentials Found
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-17 • Legacy Intelligent Manageability products—Many legacy products
Server Configuration and Utilities 5-18 HP ProLiant DL585 Server User Guide HP Systems Insight Manager HP SIM is a Web-based application that
Server Configuration and Utilities HP ProLiant DL585 Server User Guide 5-19 Integrated Management Log The IML records hundreds of events and
HP ProLiant DL585 Server User Guide A-1 A Regulatory compliance notices Regulatory compliance model number For the purpose of regulatory comp
Regulatory compliance notices A-2 HP ProLiant DL585 Server User Guide The FCC rating label on the device shows the classification (A or B) of
Regulatory compliance notices HP ProLiant DL585 Server User Guide A-3 Declaration of conformity for products marked with the FCC logo, United
About This Guide xii HP ProLiant DL585 Server User Guide Related documents For additional information on the topics covered in this guide, re
Regulatory compliance notices A-4 HP ProLiant DL585 Server User Guide Cables Connections to this device must be made with shielded cables wit
Regulatory compliance notices HP ProLiant DL585 Server User Guide A-5 European Union regulatory notice This product complies with the follow
Regulatory compliance notices A-6 HP ProLiant DL585 Server User Guide Japanese notice BSMI notice
Regulatory compliance notices HP ProLiant DL585 Server User Guide A-7 Korean notices Class A equipment Class B equipment
Regulatory compliance notices A-8 HP ProLiant DL585 Server User Guide Laser compliance This product may be provided with an optical storage d
Regulatory compliance notices HP ProLiant DL585 Server User Guide A-9 Battery replacement notice Your computer is equipped with an internal l
Regulatory compliance notices A-10 HP ProLiant DL585 Server User Guide Taiwan battery recycling notice The Taiwan EPA requires dry battery ma
Regulatory compliance notices HP ProLiant DL585 Server User Guide A-11 Power cord statement for Japan
HP ProLiant DL585 Server User Guide B-1 B Electrostatic discharge To prevent damaging the system, be aware of the precautions you need to fol
Electrostatic discharge B-2 HP ProLiant DL585 Server User Guide Grounding methods There are several methods for grounding. Use one or more of
About This Guide HP ProLiant DL585 Server User Guide xiii HP contact information For the name of the nearest HP authorized reseller: • In th
HP ProLiant DL585 Server User Guide C-1 C System battery The servers have memory devices that require a battery to retain stored information.
System battery C-2 HP ProLiant DL585 Server User Guide Figure C-1: Battery location on the system board 5. Remove the existing battery. F
System battery HP ProLiant DL585 Server User Guide C-3 6. Install the new battery. Figure C-3: Installing a new battery 7. Install the ac
HP ProLiant DL585 Server User Guide D-1 D Cabling guidelines Cabling a SCSI controller CAUTION: Route the SCSI cables through the SCSI cab
Cabling guidelines D-2 HP ProLiant DL585 Server User Guide Cabling an optional SCSI controller to the 4 x 1 drive cage in simplex mode Figur
Cabling guidelines HP ProLiant DL585 Server User Guide D-3 Cabling the optional SAS hard drive cage Connecting and routing the cables Figure
Cabling guidelines D-4 HP ProLiant DL585 Server User Guide Cabling the optional SAS or SATA controller Figure D-4: Cabling the SAS hard dri
HP ProLiant DL585 Server User Guide E-1 E System LEDs and switches This appendix provides information about locating and using system LEDs an
System LEDs and switches E-2 HP ProLiant DL585 Server User Guide Front panel LEDs Figure E-1: Front panel LEDs Table E-1: Front panel LED
System LEDs and switches HP ProLiant DL585 Server User Guide E-3 Hot-plug SCSI hard drive LEDs Figure E-2: Hot-plug SCSI hard drive LEDs T
HP ProLiant DL585 Server User Guide 1-1 1 Server features The HP ProLiant DL585 Server is the ideal solution for enterprise customers who req
System LEDs and switches E-4 HP ProLiant DL585 Server User Guide Table E-3: Hot-plug SCSI hard drive LED combinations Activity LED Online L
System LEDs and switches HP ProLiant DL585 Server User Guide E-5 Hot-plug SAS or SATA hard drive LEDs Figure E-3: Hot-plug SAS or SATA hard
System LEDs and switches E-6 HP ProLiant DL585 Server User Guide Table E-5: Hot-plug SAS or SATA hard drive LED combinations Online/Activi
System LEDs and switches HP ProLiant DL585 Server User Guide E-7 Table E-5: Hot-plug SAS or SATA hard drive LED combinations continued Onlin
System LEDs and switches E-8 HP ProLiant DL585 Server User Guide Hot-plug power supply LEDs Figure E-5: Hot-plug power supply LEDs Table E
System LEDs and switches HP ProLiant DL585 Server User Guide E-9 NIC LEDs Figure E-6: NIC LEDs Table E-8: NIC LEDs Item Description LED c
System LEDs and switches E-10 HP ProLiant DL585 Server User Guide BBWCE LEDs Figure E-7: BBWCE LEDs Table E-9: BBWCE LED descriptions Ser
System LEDs and switches HP ProLiant DL585 Server User Guide E-11 Table E-9: BBWCE LED descriptions continued Server status LED color LED
System LEDs and switches E-12 HP ProLiant DL585 Server User Guide QuickFind diagnostic display LEDs Figure E-8: QuickFind diagnostic displa
System LEDs and switches HP ProLiant DL585 Server User Guide E-13 Table E-10: QuickFind diagnostic display LEDs continued Item Description
Server features 1-2 HP ProLiant DL585 Server User Guide The HP ProLiant DL585 Server achieves unparalleled ease of manageability and servicea
System LEDs and switches E-14 HP ProLiant DL585 Server User Guide Table E-10: QuickFind diagnostic display LEDs continued Item Description
System LEDs and switches HP ProLiant DL585 Server User Guide E-15 System board switches Some server operations, including adding or removing
System LEDs and switches E-16 HP ProLiant DL585 Server User Guide System maintenance switch (SW3) Figure E-9: System maintenance switch (SW
System LEDs and switches HP ProLiant DL585 Server User Guide E-17 Table E-11: System maintenance switch (SW3) continued Position Default Fu
System LEDs and switches E-18 HP ProLiant DL585 Server User Guide System ID switch (SW4) Figure E-10: System ID switch (SW4) Table E-12:
System LEDs and switches HP ProLiant DL585 Server User Guide E-19 iLO/Redundant ROM override switch (SW5) The iLO/Redundant ROM override swit
HP ProLiant DL585 Server User Guide F-1 F Server error messages Use POST error messages to assist in troubleshooting and performing basic dia
HP ProLiant DL585 Server User Guide G-1 G Server specifications Server specifications This appendix provides operating and performance specif
Server specifications G-2 HP ProLiant DL585 Server User Guide Table G-1: Server specifications continued Feature Units Power supply output p
HP ProLiant DL585 Server User Guide H-1 H Troubleshooting This appendix provides specific troubleshooting information for the server. Use it
HP ProLiant DL585 Server User Guide 2-1 2 Server operations Powering up the server To power up the server, press the Power on/Standby butto
Troubleshooting H-2 HP ProLiant DL585 Server User Guide This appendix includes the following topics: • If the server does not start You are
Troubleshooting HP ProLiant DL585 Server User Guide H-3 If the server does not start This section provides systematic instructions on what to
Troubleshooting H-4 HP ProLiant DL585 Server User Guide IMPORTANT: If the server does not restart, proceed to the following section, “Diagn
Troubleshooting HP ProLiant DL585 Server User Guide H-5 Diagnostic steps If the server does not power up or powers up but does not complete P
Troubleshooting H-6 HP ProLiant DL585 Server User Guide Table H-2: Is the system power LED off? Answer Possible reasons Possible solutions T
Troubleshooting HP ProLiant DL585 Server User Guide H-7 Table H-3: Is the system power LED green? Answer Possible reasons Possible solution
Troubleshooting H-8 HP ProLiant DL585 Server User Guide Table H-4: Is the external health LED green? Answer Possible reasons Possible solut
Troubleshooting HP ProLiant DL585 Server User Guide H-9 Table H-5: Is the internal health LED green? Answer Possible reasons Possible solut
Troubleshooting H-10 HP ProLiant DL585 Server User Guide Table H-5: Is the internal health LED green? continued Answer Possible reasons Poss
Troubleshooting HP ProLiant DL585 Server User Guide H-11 PPM or board power fault Inspect the QuickFind diagnostic display panel to determ
Server operations 2-2 HP ProLiant DL585 Server User Guide 3. If the server is installed in a rack, press the UID LED button (1) on the front
Troubleshooting H-12 HP ProLiant DL585 Server User Guide Table H-6: Is the monitor displaying information? Answer Possible reasons Possible
Troubleshooting HP ProLiant DL585 Server User Guide H-13 Problems after initial boot After the server has passed POST, you might still encoun
Troubleshooting H-14 HP ProLiant DL585 Server User Guide Table H-7: Problems after initial boot continued Problem Possible reasons Possible
Troubleshooting HP ProLiant DL585 Server User Guide H-15 CAUTION: The System Erase Utility causes loss of all configuration information, a
Troubleshooting H-16 HP ProLiant DL585 Server User Guide Other information resources Refer to the following additional information for help.
HP ProLiant DL585 Server User Guide Index-1 Index A access panels opening 2-7 removing 2-7 adding See installing air flow requirements
Index Index-2 HP ProLiant DL585 Server User Guide 5i Plus Memory Module D-4 Battery-Backed Write Cache Enabler 4-46 hard drives D-1 har
Index HP ProLiant DL585 Server User Guide Index-3 F fan cage, removing 4-44 fans, hot-plug front fan cage, removing 4-44 LED E-7 LED, l
Index Index-4 HP ProLiant DL585 Server User Guide hot-plug power supplies See power supplies, hot-plug hot-plug SAS hard drive See hard d
Index HP ProLiant DL585 Server User Guide Index-5 iLO/Redundant ROM Override switch (SW5) E-19 media drives 4-28 memory 4-3 power suppl
Server operations HP ProLiant DL585 Server User Guide 2-3 Locating and removing the Torx T-15 tool 1. Locate the Torx T-15 tool on the back
Index Index-6 HP ProLiant DL585 Server User Guide personal injury, warning 4-1 POST error messages F-1, H-12 power cord connecting 3-18
Index HP ProLiant DL585 Server User Guide Index-7 measuring 3-10 rail release levers locating 2-6 warning 2-6 RBSU See ROM-Based Setu
Index Index-8 HP ProLiant DL585 Server User Guide options 4-20 SAS hard drive cage, cabling D-3 SAS hard drive ID numbers 4-25 SATA con
Index HP ProLiant DL585 Server User Guide Index-9 locating E-18 settings E-18 system LEDs external E-1 internal E-1 system maintenanc
Server operations 2-4 HP ProLiant DL585 Server User Guide Extending the server from the rack 1. Loosen the thumbscrews that secure the serve
© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war
Server operations HP ProLiant DL585 Server User Guide 2-5 2. Extend the server on the rack rails until the server rail-release latches engag
Server operations 2-6 HP ProLiant DL585 Server User Guide WARNING: Be careful when pressing the rail-release levers and sliding the compon
Server operations HP ProLiant DL585 Server User Guide 2-7 Removing the access panel WARNING: Pressing the Power on/Standby button sets the
Server operations 2-8 HP ProLiant DL585 Server User Guide Installing the access panel 1. Place the access panel on top of the server with th
HP ProLiant DL585 Server User Guide 3-1 3 Server setup Optional installation services You can choose to have HP install the system. The insta
Server setup 3-2 HP ProLiant DL585 Server User Guide Rack planning resources The rack resource kit ships with all HP 9000, 10000, and H9 seri
Server setup HP ProLiant DL585 Server User Guide 3-3 Optimum environment When installing the server in a rack, select a location that meets t
Server setup 3-4 HP ProLiant DL585 Server User Guide The HP 9000 and 10000 series racks provide proper server cooling from flow-through perfo
Server setup HP ProLiant DL585 Server User Guide 3-5 Power requirements The installation of this equipment must be in accordance with local/r
Server setup 3-6 HP ProLiant DL585 Server User Guide Grounding requirements For proper operation and safety, the server must be properly grou
HP ProLiant DL585 Server User Guide iii Contents About This Guide Audience assumptions...
Server setup HP ProLiant DL585 Server User Guide 3-7 Rack warnings and cautions WARNING: To reduce the risk of personal injury or equipmen
Server setup 3-8 HP ProLiant DL585 Server User Guide Removing shipping bracket from PCI slots To remove the shipping bracket from the PCI slo
Server setup HP ProLiant DL585 Server User Guide 3-9 In addition to these supplied items, you might need: • Application software diskettes •
Server setup 3-10 HP ProLiant DL585 Server User Guide Installing the server into the rack Follow the steps in this section if you are install
Server setup HP ProLiant DL585 Server User Guide 3-11 2. From the front of the rack, identify the rear rack holes on the inside of the verti
Server setup 3-12 HP ProLiant DL585 Server User Guide 5. Adjust the rack rail depth by sliding it forward. 6. Insert the two rail tabs from
Server setup HP ProLiant DL585 Server User Guide 3-13 9. Attach the server rails to the server. Figure 3-7: Attaching a server rail to the
Server setup 3-14 HP ProLiant DL585 Server User Guide 11. Pull the inner slide rail forward from each rack rail assembly until it locks into
Server setup HP ProLiant DL585 Server User Guide 3-15 CAUTION: Keep the server parallel to the floor when sliding the server rails into th
Server setup 3-16 HP ProLiant DL585 Server User Guide 15. Reach around the front of the server to press the rail-release levers at the front
Contents iv HP ProLiant DL585 Server User Guide Rack planning resources ...
Server setup HP ProLiant DL585 Server User Guide 3-17 Connecting the power cord and peripheral devices WARNING: To reduce the risk of elec
Server setup 3-18 HP ProLiant DL585 Server User Guide Connecting the power cord WARNING: To reduce the risk of electric shock or damage to
Server setup HP ProLiant DL585 Server User Guide 3-19 2. Secure the power cord with the retaining clip. Figure 3-14: Securing the power co
Server setup 3-20 HP ProLiant DL585 Server User Guide Attaching the cable management arm The cable management arm ships with a round-hole bra
Server setup HP ProLiant DL585 Server User Guide 3-21 Attaching the cable management arm to a round-hole rack 1. Remove the square-hole brac
Server setup 3-22 HP ProLiant DL585 Server User Guide 2. Attach the round-hole bracket by pulling out the spring-activated fasteners on the
Server setup HP ProLiant DL585 Server User Guide 3-23 4. Attach the cable management arm to the round-hole rack, and then secure the thumbsc
Server setup 3-24 HP ProLiant DL585 Server User Guide Attaching the cable management arm to the server 1. Loosen the thumbscrews on the fron
Server setup HP ProLiant DL585 Server User Guide 3-25 Securing the cables to the cable management arm 1. Align the pivot points of the cable
Server setup 3-26 HP ProLiant DL585 Server User Guide 3. Secure the cables to the inside of the cable management arm using the Velcro straps
Contents HP ProLiant DL585 Server User Guide v Hot-plug SAS or SATA hard drive options...
Server setup HP ProLiant DL585 Server User Guide 3-27 Powering up and configuring the server To power up the server, press the Power on/Stand
Server setup 3-28 HP ProLiant DL585 Server User Guide • Manual installation—Insert the operating system CD into the CD-ROM drive, and reboot
HP ProLiant DL585 Server User Guide 4-1 4 Installing hardware options If more than one option is being installed, read the installation instr
Installing hardware options 4-2 HP ProLiant DL585 Server User Guide Processor memory boards The server supports up to four processor memory b
Installing hardware options HP ProLiant DL585 Server User Guide 4-3 Figure 4-1: Locating the processor memory boards Table 4-1: Processor
Installing hardware options 4-4 HP ProLiant DL585 Server User Guide Installing a processor memory board 1. Power down the server. Refer to “
Installing hardware options HP ProLiant DL585 Server User Guide 4-5 Upgrading processor memory boards To upgrade to a single core 2.6 GHz pro
Installing hardware options 4-6 HP ProLiant DL585 Server User Guide 6. Reposition the BBWC cable by angling it toward the rear of the chassi
Installing hardware options HP ProLiant DL585 Server User Guide 4-7 8. Attach the front foam piece to the Velcro on the side wall of the cha
Installing hardware options 4-8 HP ProLiant DL585 Server User Guide 10. Separate the Velcro from the rear foam piece, and adhere it to the si
Contents vi HP ProLiant DL585 Server User Guide Automatic Server Recovery...
Installing hardware options HP ProLiant DL585 Server User Guide 4-9 14. Install the new processor memory boards. 15. Install the air baffles
Installing hardware options 4-10 HP ProLiant DL585 Server User Guide Minimum memory requirements • Two DIMMs must be installed on the proces
Installing hardware options HP ProLiant DL585 Server User Guide 4-11 Figure 4-10: DIMM slots Table 4-2: Processor memory board memory ba
Installing hardware options 4-12 HP ProLiant DL585 Server User Guide Memory population guidelines for processor memory boards with four DIMM
Installing hardware options HP ProLiant DL585 Server User Guide 4-13 Internal storage and media drives The server ships standard with a diske
Installing hardware options 4-14 HP ProLiant DL585 Server User Guide Hot-plug SCSI hard drive options The server supports up to four hot-plug
Installing hardware options HP ProLiant DL585 Server User Guide 4-15 Determining the proper hot-plug SCSI hard drive installation order The s
Installing hardware options 4-16 HP ProLiant DL585 Server User Guide Guidelines for installing SCSI devices The following guidelines apply fo
Installing hardware options HP ProLiant DL585 Server User Guide 4-17 Removing a hot-plug SCSI hard drive 1. Press the ejector lever release
Installing hardware options 4-18 HP ProLiant DL585 Server User Guide Installing a hot-plug SCSI hard drive 1. Press the ejector lever releas
Contents HP ProLiant DL585 Server User Guide vii Appendix D Cabling guidelines Cabling a SCSI controller...
Installing hardware options HP ProLiant DL585 Server User Guide 4-19 Switching from duplex to simplex mode The server ships in duplex mode. T
Installing hardware options 4-20 HP ProLiant DL585 Server User Guide Hot-plug SAS or SATA hard drive options The server supports installation
Installing hardware options HP ProLiant DL585 Server User Guide 4-21 7. Loosen the thumbscrew, and remove the SCSI backplane. Figure 4-18:
Installing hardware options 4-22 HP ProLiant DL585 Server User Guide 10. Route the SAS cables through the opening in the power transfer board
Installing hardware options HP ProLiant DL585 Server User Guide 4-23 11. Connect the cables to the connectors on the back of the SAS hard dri
Installing hardware options 4-24 HP ProLiant DL585 Server User Guide 14. Secure the SAS hard drive cage with the screws provided in the optio
Installing hardware options HP ProLiant DL585 Server User Guide 4-25 Hot-plug SAS or SATA hard drive guidelines Figure 4-24: Hot-plug SAS o
Installing hardware options 4-26 HP ProLiant DL585 Server User Guide Installing a hot-plug SAS or SATA hard drive 1. Prepare the hard drive.
Installing hardware options HP ProLiant DL585 Server User Guide 4-27 3. Close the ejector lever. Figure 4-26: Installing a hot-plug SAS or
Installing hardware options 4-28 HP ProLiant DL585 Server User Guide Universal media bays The server supports installation of removable unive
Contents viii HP ProLiant DL585 Server User Guide Problems after initial boot...
Installing hardware options HP ProLiant DL585 Server User Guide 4-29 Removing a universal media drive 1. Power down the server. Refer to “Po
Installing hardware options 4-30 HP ProLiant DL585 Server User Guide Installing a universal media drive 1. Power down the server. Refer to “
Installing hardware options HP ProLiant DL585 Server User Guide 4-31 Hot-plug fans The server supports redundant hot-plug fans in an N+1 conf
Installing hardware options 4-32 HP ProLiant DL585 Server User Guide Replacing a hot-plug fan 1. Extend the server from the rack. Refer to “
Installing hardware options HP ProLiant DL585 Server User Guide 4-33 5. Install the replacement fan. Figure 4-33: Installing a hot-plug fa
Installing hardware options 4-34 HP ProLiant DL585 Server User Guide Hot-plug power supplies IMPORTANT: Do not install the power supplies u
Installing hardware options HP ProLiant DL585 Server User Guide 4-35 Removing a redundant hot-plug power supply or blank 1. If present, remo
Installing hardware options 4-36 HP ProLiant DL585 Server User Guide Installing a redundant hot-plug power supply 1. Remove the protective c
Installing hardware options HP ProLiant DL585 Server User Guide 4-37 6. Connect the power cord to AC inlet 2. Figure 4-37: Connecting the
Installing hardware options 4-38 HP ProLiant DL585 Server User Guide PCI-X expansion boards The server supports the installation of both PCI
HP ProLiant DL585 Server User Guide ix About This Guide This guide provides step-by-step instructions for installation and reference informa
Installing hardware options HP ProLiant DL585 Server User Guide 4-39 Table 4-9: PCI-X expansion slots and buses continued Item Slot Bus De
Installing hardware options 4-40 HP ProLiant DL585 Server User Guide Installing an expansion board CAUTION: To avoid risk of damage to the
Installing hardware options HP ProLiant DL585 Server User Guide 4-41 7. If you are installing a full-length board, press the PCI-X retaining
Installing hardware options 4-42 HP ProLiant DL585 Server User Guide 10. Close the PCI-X retaining clip (for full-length expansion boards onl
Installing hardware options HP ProLiant DL585 Server User Guide 4-43 BBWCE Features of the BBWCE include: • Protects against hard boot, powe
Installing hardware options 4-44 HP ProLiant DL585 Server User Guide Installing the BBWCE 1. Power down the server. Refer to “Powering down
Installing hardware options HP ProLiant DL585 Server User Guide 4-45 7. Align the BBWCE with the four stand-offs along the inside wall of th
Installing hardware options 4-46 HP ProLiant DL585 Server User Guide 8. Connect the cable to the BBWCE and the 5i Plus Memory Module. Figur
HP ProLiant DL585 Server User Guide 5-1 5 Server Configuration and Utilities This chapter provides information about the following utilities
Server Configuration and Utilities 5-2 HP ProLiant DL585 Server User Guide ROM-Based Setup Utility RBSU is a configuration utility that is em
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