Hp ProLiant DL585 Server User Manual download pdf (Page 168)

Troubleshooting

H-10 HP ProLiant DL585 Server User Guide

Table H-5: Is the internal health LED green? continued

Answer Possible reasons Possible solutions

No, it is red. A processor has failed.

Processor 1 is not installed.

A processor is an unsupported

type.

A processor does not have an

associated PPM installed.

A PPM has failed.

A DIMM has experienced a multibit

error.

DIMM pairs have mismatched

DIMMs.

DIMMs are missing.

DIMMs are an unsupported type.

A required fan has failed.

A thermal event has occurred.

Use internal component failure LEDs on

the Quickfind Diagnostic Display to

identify:

• Missing components

• Failed components

• Improperly installed components

• Thermal event

For corrective procedures, refer to the

maintenance and service guide on the

Documentation CD that ships with the

server.

Contact an authorized service provider for

replacement parts and service.

A component is not properly

seated.

Check the interlock LEDs on top of the

front access panel. Be sure that all

components are seated securely.

Interlock problem Ensure the SCSI backplane is properly

installed by reseating the SCSI backplane

board and hard drives.

Processor memory board

configuration error

Inspect the diagnostic LED panel to

determine if one of the processor memory

boards has both its PPM and BRD LEDs

illuminated.

Ensure that processor and PPM are

properly installed on the processor

memory board.

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