HP Moonshot 1500 Chassis User Manual Page 157
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7 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
• Software product name
• Hardware product model number
• Operating system type and version
• Applicable error message
• Third-party hardware or software
• Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
• In the United States, see the Customer Service / Contact HP United States website for contact
options:
http://www.hp.com/go/assistance
• In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
• In other locations, see the Contact HP Worldwide website for contact options:
http://www.hp.com/go/assistance
HP authorized resellers
For the name of the nearest HP authorized reseller, see the following sources:
• In the United States, see the HP U.S. service locator web site:
http://www.hp.com/service_locator
• In other locations, see the Contact HP worldwide web site:
http://welcome.hp.com/country/us/en/wwcontact.html
Related information
Documents
• HP Moonshot Documentation Overview
• HP Moonshot Configuration and Compatibility Guide
• HP Moonshot 1500 Chassis Setup and Installation Guide
• HP Moonshot 1500 Chassis Maintenance and Service Guide
• Important Download Documentation, Drivers, and Software and Firmware Updates
• HP Moonshot Troubleshooting Guide
• Safety, Compliance, and Warranty Information
• HP Moonshot iLO Chassis Management Firmware User Guide
• HP Moonshot Component Pack Release Notes
Information to collect before contacting HP 157
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Overview 7
- Sensor Data Model 7
- Sensor type code 8
- SDR repository 10
- Standardized timers 12
- Special timestamp values 13
- 4 IPMItool 18
- Interfaces 19
- Features 20
- Inventory 22
- Chassis management 22
- Synopsis 22
- Description 23
- 5 Command specification 25
- Global commands 29
- Cold reset command 32
- Warm reset command 33
- Get self test results command 33
- Get ACPI power state command 34
- Clear message flags command 37
- Get message flags command 38
- Get message command 39
- Send message command 42
- ◦ version 5 SHA1 hash 44
- ◦ 0h = ASCII+Latin1 47
- ◦ 1h = UTF-8 47
- ◦ 2h = UNICODE 47
- ◦ All other = Reserved 47
- Close session command 57
- Get session info command 57
- Get AuthCode command 59
- Set channel access command 60
- Get channel access command 62
- Get channel info command 63
- Set user access command 65
- Get user access command 66
- Get user name command 68
- Set user name command 68
- Set user password command 69
- Activate payload command 71
- ◦ [0] — Reserved 73
- ◦ 1b = Test mode enabled 73
- IPMI LAN Device Commands 83
- MC watchdog timer commands 96
- Watchdog timer event logging 97
- Pre-timeout interrupt 98
- Reset watchdog timer command 98
- Set watchdog timer command 98
- Get watchdog timer command 100
- Chassis commands 102
- Get chassis status command 103
- Chassis control command 104
- Chassis identify command 105
- Get POH counter command 111
- Event commands 112
- Get event receiver command 113
- SEL commands 114
- Clear SEL 117
- SEL record type ranges 117
- Get SEL time command 118
- Set SEL time command 118
- SDR record IDs 118
- Get SDR command 121
- Add SDR command 122
- Delete SDR command 123
- Clear SDR repository command 123
- Sensor Device Commands 126
- Get device SDR command 127
- Get sensor thresholds command 128
- Get sensor reading command 129
- DCMI specific commands 130
- ◦ [0] Reserved. Write as 0b 133
- Get DCMI sensor info command 134
- Set asset tag command 135
- PICMG specific commands 137
- Table 113 Site type values 138
- System Interfaces 140
- Network function codes 141
- Completion codes 142
- Channel numbers 145
- Logical channels 145
- Channel Privilege Levels 145
- Users & Password support 146
- IPMI sessions 146
- System interface messaging 147
- Bridging 148
- Bridged Request Example 149
- MC IPMB LUNs 151
- KCS Interface/MC LUNs 153
- LAN Interface 154
- RMCP Message Format 155
- Serial Over LAN (SOL) 156
- 7 Support and other resources 157
- Websites 158
- A Command Assignments 159
- B Verbose output examples 164
- 166 Verbose output examples 166
- 168 Verbose output examples 168
- 170 Verbose output examples 170
- 172 Verbose output examples 172
- At cartridge: 174
- 176 Verbose output examples 176
- 178 Verbose output examples 178
- 180 Verbose output examples 180
- 182 Verbose output examples 182
- 184 Verbose output examples 184
- Glossary 186
- 188 Index 188
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