HP LH3000r - NetServer - 128 MB RAM Service Manual

HP NetServer LH 3000/LH 3000rService ManualOnline Version: 1.1Last Updated: May 2000

Chapter 1 General Information4 Removing the HP NetServer LH 3000r Bezel3. Use a Torx 15 screwdriver to unscrew the four screws.4. Do not unscrew the e

Chapter 6 Replacing Parts94129. Lift the PCI board out of the socket.Replacing Non Hot Swap PCI BoardsReverse the steps 6-8 described above. Then re-a

Chapter 6 Replacing Parts95Replacing the PCI Hot-Plug AssemblyUse this topic to replace the Hot-Plug Assembly located at the rear surface of the chass

Chapter 6 Replacing Parts96Replacing PCI Slot DividersThe PCI slot dividers simply snap in and out of plastic mounting fixtures on the I/O board. Howe

Chapter 6 Replacing Parts97Power SupplyStatus LEDsPower SuppliesPower Connectors1234ThumbscrewsHandles LH 3000 Power Supply Location2. Remove the AC p

Chapter 6 Replacing Parts98Replacing the Processor FanThe processor fan is not hot swappable. To access it, remove the system board. Refer to the foll

Chapter 6 Replacing Parts99ThumbscrewRemove Processor Cage Cover7. Slide the blue plastic release levers forward to free the failed processor.Install

Chapter 6 Replacing Parts100Replace Processor Cage Cover12. If you removed the system board assembly, re-install the assembly now.

Chapter 6 Replacing Parts101Replacing Rear FansThe rear fans may be hot-swapped. Remove the side panel to access the fans.Rear FansReplacing the Syst

Chapter 6 Replacing Parts102WARNING Always disconnect the power cord before removing the covers, to avoid exposure tohigh energy levels that may cause

Chapter 6 Replacing Parts1039. Install all components on the new system board.10. Install the system board assembly in the chassis.Install the System

Chapter 1 General Information5 1234Remove the two screws holding the NetServer to the bracketZ-BracketZ-Bracket Remove Z-bracket5. The z-bracket is u

Chapter 6 Replacing Parts104Replacing a VRMYou may choose to swap out a VRM (voltage regulator module) in the process of troubleshooting processorprob

Chapter 6 Replacing Parts105VRM latches VRM Removal/Replacement10. Align the replacement VRM over the socket and gently press down.11. Ensure the latc

Chapter 6 Replacing Parts106CAUTION The power supplies will continue to provide standby current to the NetServer untilthe power cable is disconnected.

Chapter 6 Replacing Parts107Replacing the NetRAID Battery Backup Module (Optional)Unplug cableSystemBackplaneBattery Backup Module (BBM)Battery Backup

Chapter 6 Replacing Parts1087. Pull the module out until it clears the chassis.8. Remove the cable from the module.9. Remove the replacement battery b

109Index112V Fault, 92256 Colors, 2133D Video Modes, 21Aaccessory boardguidelines, 17accessory boardsboot priority, 17acetone, 45Acoustic Emissions, 2

Index110replacing, 83Flexible Disk DriveProblems, 56floppyreplacing. See flexible disk drivefront panelconsole buttons, 12FW Info, 11Hhard disk driveL

Index111LAN, 16mouse and keyboard, 15parallel port, 15serial port, 14video, 13POST error codes, 35POST Routines, 37poweravailability, 20problems, 58re

Chapter 1 General Information6Cover 1 CoverCover 3ThumbscrewThumbscrew2HP NetServer LH 3000r Covers8. Remove Cover 2 by supporting it with your hand,

Chapter 1 General Information7WARNING Always disconnect the power cord before removing the covers, to avoid exposure tohigh energy levels that may cau

Chapter 1 General Information8Controls and IndicatorsFront PanelFront Panel ConsoleReset Front Panel ConsoleLH300r and LH300 Front ViewPower

Chapter 1 General Information9Hard Disk Drive LED IndicatorsEach hot-swap hard disk drive module has to LED apertures on its front, one for power stat

Chapter 1 General Information10The optional Redundancy Kit provides a third power supply. Since the HP NetServer requirestwo power supplies to run, a

Chapter 1 General Information11PCI Hot Plug LEDsAmber Green Status Indicated Your Action Off On Power to the slot is on, and theslot is operating nor

Chapter 1 General Information122. Use the arrow buttons to move the cursor to your selection and press the Enter button.A cursor highlights the curre

13 2 System InformationBoot Drive PriorityThe on-board SCSI controller has two channels, A and B. Channel A is typically used to control the HotSwap S

iiNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to th

Chapter 2 System Information14123456789101112131415Video Connector PinoutsPin Number Function Pin Number Function1 Red 9 Key (no pin)2 Green 10 Sync r

Chapter 2 System Information15Parallel Port Connector12345678910111213141516171819202122232425Parallel Connector PinoutsPin Number Signal Description

Chapter 2 System Information16LAN Connector81LAN ConnectorLAN Connector PinoutsPin Number Signal Description1 Data signal2 Not used3 Ground4 Power (+5

Chapter 2 System Information17◊ With filler panels in the slots not occupied by drivesl An enclosure for a second hot-swap mass storage cage (secondar

Chapter 2 System Information18l Slots 7 and 8 accept universal boards. Universal boards automatically switch to accept powerfrom a +5.0 or +3.3 VDC.Ho

Chapter 2 System Information19PrimaryProcessorPrimaryVRMConfigurationSwitchesSecondaryVRMSecondaryProcessorSystem BoardCAUTION Do not remove the proce

Chapter 2 System Information20AltitudeOperating-30 to 3,045 m (~ 10,000 ft)Non-operating-30 to 12,180 m (~ 40,000 ft)Acoustic EmissionsSound level (Lp

Chapter 2 System Information21Input Power RatingsVoltage (VAC) Current (A)rms Volt-Amps (VA) Watts (W)100 8.3 833 825120 6.8 815 806208 3.8 792 777230

Chapter 2 System Information22Switch SettingsCAUTION Processor modules are designed to operate at their stated speed, for example, 533MHz. Do not set

Chapter 2 System Information23Configuration Switches S5-S8Switch Function To EnableSwitch 5 Clear Configuration ON (normally OFF)Switch 6 Clear Passwo

iiiContents1..General Information ...

Chapter 2 System Information24Power Management/Interconnect Board IllustrationIDEFLOPPYI/O BOARD CONNECTORS SYSTEM BOARD CONNECTORS CONTROLPANELMASS S

Chapter 2 System Information25Power SuppliesYou can install the third power supply in slot three or four.Power SupplyStatus LEDsSlots 1, 2, 3, and 4Po

Chapter 2 System Information26

273 Parts InformationExploded View - Covers and Bezels12314567789101112131514

Chapter 3 Parts Information28Exploded View - I/O Board, Power Supply, Fans161718202122232427262829301925

Chapter 3 Parts Information29Exploded View - Mass Storage31323334353637384042a,b,c443941

Chapter 3 Parts Information30Exploded View - System Board Assembly45464849505152545755534756

Chapter 3 Parts Information31Replaceable Parts ListThe items in this list and the corresponding item numbers in the respective Exploded Views apply to

Chapter 3 Parts Information32Fig Description Replacement Exchange26 I/O fan D8228-6301327 Power supply fans w/frame D8228-6301528 Forward I/O side air

Chapter 3 Parts Information33Fig Description Replacement Exchange53b DIMM 128MB SDRAM D8265-63001 D8265-6900153c DIMM 256MB SDRAM D8266-63001 D8266-69

ContentsivPhysical Requirements ...

Chapter 3 Parts Information34

354 DiagnosticsDiagnosticsTwo types of diagnostics support the LH 3000:• Boot DiagnosticsThese are routines that are executed automatically when the L

Chapter 4 Diagnostics36tests create assurance that hardware is not the source of system problems. This allows the user to eliminatehardware as the cau

Chapter 4 Diagnostics37Advantages and Limitations of Hardware DiagnosticsOff-line diagnostic software is useful in making sure that has been eliminate

Chapter 4 Diagnostics38Test DescriptionInterrupt Controller TestTests the interrupt masks. Test failure at any point causes an error code to bedisplay

Chapter 4 Diagnostics39Beep Code Test Failure I/O port 80H Repair1-3-1-1 Test DRAM refresh 20 S, P1-3-1-3 Test 8742 Keyboard Controller 22 S, P1-3-3-1

Chapter 4 Diagnostics40configure your system.0020 The ROM on the accessory board is either bad, or the board is conflicting with a system board reserv

Chapter 4 Diagnostics410102 The system board self-test has detected a general failure on the integrated keyboard controller.Your system board may need

Chapter 4 Diagnostics424. If the problem persists, your CD-ROM drive may need to be replaced. Contact your servicerepresentative.0401 The CD-ROM drive

Chapter 4 Diagnostics432. If the problem persists, your video memory module may need to be replaced. Contact yourservice representative.0700 The syste

ContentsvBIOS Recovery...

Chapter 4 Diagnostics440901 The system could not enable the integrated LAN.Please power down the NetServer and remove the AC power cord for 20 secon

455 TroubleshootingPreventive Maintenance ProceduresRefer to this table for preventive maintenance procedures for this HP NetServer. Be sure to turn o

Chapter 5 Troubleshooting46• For problems with HP TopTools, refer to the HP TopTools Administrator Guide on the HP WebSite at:http://www.hp.com/toptoo

Chapter 5 Troubleshooting47The System Will Not Power Up1. Make sure that the power supply modules are properly seated.2. Verify that power is availabl

Chapter 5 Troubleshooting482. Power down the HP NetServer.3. Disconnect the power cords and cables and, if necessary, label each one to support re-ass

Chapter 5 Troubleshooting4910. Close up the server.11. Restore HP NetServer to normal operation.12. Turn on power to the HP NetServer. The error messa

Chapter 5 Troubleshooting50BIOS RecoveryIf the BIOS becomes corrupted, it is possible to perform a BIOS recovery to correct the condition. A BIOSUpda

Chapter 5 Troubleshooting51Troubleshooting ChecklistThese instructions do not generally cover third-party components or devices. Refer to the document

Chapter 5 Troubleshooting528. Turn on the HP NetServer.9. Verify the error.General System ProblemsNo lights are on and no error message appears.If the

Chapter 5 Troubleshooting532. Access the System Event Log (SEL) through the front panel LCD display. You can do this whenthe system is running, or you

ContentsviReplacing I/O Fans...

Chapter 5 Troubleshooting544. To check that the system board is installed and configured correctly:5. If the HP NetServer indicates there is not enoug

Chapter 5 Troubleshooting55CD-ROM ProblemsSymptoms:The CD-ROM drawer will not open.If the CD-ROM drawer fails to open when you press the Eject Button

Chapter 5 Troubleshooting56◊◊◊◊ Airborne Contaminants: Sources include dust, smoke, and ashes. Steam from duplicationequipment may result in intermit

Chapter 5 Troubleshooting578. If the problem persists, and/or there is an error code, replace the faulty part (the drive, thesystem board, etc.)9. If

Chapter 5 Troubleshooting58Network Interface Card ProblemsSee the appropriate Network Interface Card documentation.Symptoms:The adapter can't con

Chapter 5 Troubleshooting59◊◊◊◊ DC power supply cables to disk drives and/or mass storage cages4. If the fans aren't audible and the above steps

Chapter 5 Troubleshooting60BIOS is not current and needs updating (“flashing”). Follow the instructions in the screen toupdate the BIOS.8. Check that

Chapter 5 Troubleshooting612. If you installed more than one SCSI controller, make sure that the BIOS for all controllers exceptfor the boot controlle

Chapter 5 Troubleshooting62c. After the utility scans the channel, it will list SCSI devices detected. You may change thetransfer rate for a specific

Chapter 5 Troubleshooting63used, but they will slow down the transfer rate considerably. Please refer to the userdocumentation for the device to deter

11 General InformationNotice to Service TechniciansThis is the service document for the HP NetServer LH3000 server. You also need to access the HPNet

Chapter 5 Troubleshooting64If you have two video monitors connected, test the monitors to make sure they are working (Step 1-4) thengo to Step 10.NOTE

Chapter 5 Troubleshooting65◊◊◊◊ When some monitors (such as HP high-resolution monitors) are disconnected from the videoconnector, the monitor may be

Chapter 5 Troubleshooting66Installing a PCI board which bridges the two system PCI buses (certain adapter boards provide this feature)can cause previo

Chapter 5 Troubleshooting672. During the Power on Self-Test (POST) early in the boot sequence, watch the two LEDs on eachhard disk drive module.◊ Stat

Chapter 5 Troubleshooting68Processor ProblemsCertain HP NetServer modules contain diagnostic LEDs that indicate memory errors, processor moduleerrors,

Chapter 5 Troubleshooting6911. Make sure the server’s printer port is working properly by running another peripheral from thatport.12. If the printer

Chapter 5 Troubleshooting70

716 Replacing PartsSafety InformationFollow the procedures listed below to ensure safe handling of components and to prevent harm to both youand the s

Chapter 6 Replacing Parts72Removing the Bezel – Rack MountRemove the bezel from the front of the NetServer by swinging the bezel open (past 90 degree

Chapter 6 Replacing Parts73 Pull bezel toward you, then upand away from the front panel,releasing the tabs from the slots at the bottom of the front p

Chapter 1 General Information2 Pull bezel toward you, then upand away from the front panel,releasing the tabs from the slots at the bottom of the fron

Chapter 6 Replacing Parts748. Use the T-15 driver to remove the two screws holding the CD-ROM drive to the front of thechassis. .CD ROM Drive Removal9

Chapter 6 Replacing Parts75 Control Panel Board Location9. To install the Control Panel Board, reverse Steps 1-8.Replacing MemoryNOTE If a DIMM is not

Chapter 6 Replacing Parts764. If you have a rack-mounted LH3000r, then consider removing the signal cables from the rear ofthe enclosure before extend

Chapter 6 Replacing Parts77DIMM ReplacementCAUTION Wear a wrist strap and use a static-dissipating work surface connected to thechassis when handling

Chapter 6 Replacing Parts78Replacing the Hot-Swap CagePrimary CagePedestal OrientationRack-mount OrientationPrimary CageSecondary CageSecondary CagePr

Chapter 6 Replacing Parts79Pedestal OrientationAir Baffle on Right Sideof NetServer(View from below serverlooking up)Air Baffle on Bottomof NetServerR

Chapter 6 Replacing Parts80SCSI Cable P2 Power CableDisconnect SCSI and P2 Power Cables7. Slide out the primary mass storage cage.Removing the Seconda

Chapter 6 Replacing Parts81Remove Eight Screws on Secondary Mass Storage Cage5. Remove the SCSI and P2 power cablesSCSI CableP2 Power CableDisconnect

Chapter 6 Replacing Parts82Replacing the Duplex SCSI BoardThe Duplex SCSI Board mounts on the back of the hot-swap card cage and serves the purpose of

Chapter 6 Replacing Parts83Replacing Power Supply FansThe power supply fans may be hot swapped. Note that the air baffles adjacent to them must be pro

Chapter 1 General Information3Removing Covers - Rack Mount LH 3000rWARNING Before removing covers, disconnect the power cords and unplug telephone cab

Chapter 6 Replacing Parts84CAUTION Wear a wrist strap and use a static-dissipating work surface connected to thechassis when handling components. Ensu

Chapter 6 Replacing Parts85Locking Tab Location2. Gently pull the drive out about an inch to disengage the power connection.3. Wait about 30 seconds f

Chapter 6 Replacing Parts866.Remove:• PCI Cards• I/O Fans• PCI slot dividers• PCI card guide7. Disconnect power and signal cables from the I/O board.+

Chapter 6 Replacing Parts87Replacing I/O FansThe I/O fans may be hot swapped and do not require any tools to perform the replacement.1. Log off all us

Chapter 6 Replacing Parts883. Disconnect the power cables.WARNING The power supplies will continue to provide standby current to the NetServer untilth

Chapter 6 Replacing Parts89Power Management/Interconnection Board Access – Left Side/TopPower Management/Interconnection Board Access – Right Side/Bot

Chapter 6 Replacing Parts903. Install the hardware components listed in step 6 above.4. Re-assemble the covers and start up the system.Replacing HP Ne

Chapter 6 Replacing Parts91Replacing Non-Hot-Swap DriveReplace an optional non-hot-swap drive only after you have verified that is failing with DiagTo

Chapter 6 Replacing Parts929. Side the optional non-hot-swap drive forward and out of the chassis.10. Move the mounting brackets from the non-hot-swap

Chapter 6 Replacing Parts931. Log off all users. Back up files. Follow instructions in your network operating system (NOS)documentation to gracefully