HP Officejet LH 6000 User Manual

HP NetServer LH 6000/LH 6000rService ManualOnline Version: 1.1Last Updated: May 2000

Chapter 1 General Information4Anti-TipFootLevelerFeet Rack Anti-tip Foot 2. Remove the bezel from the front of the HP NetServer by swinging the beze

Chapter 6 Replacing Parts94Replacing the Hot Swap Mass Storage CageThe hot-swap mass storage cage has two printed circuit boards (PCBs) mounted on the

Chapter 6 Replacing Parts95 Remove cage mounting screws11. Slide the cage out of the chassis. Install the new cage by reversing the removal procedure.

Chapter 6 Replacing Parts965. Remove the two I/O fans.6. Remove the front board hold-down.7. Remove all PCI boards.8. Remove the PCI board guide.9.

Chapter 6 Replacing Parts97Note: Pedestal version shownrack version is similar butwould be rotated 90 degreesclockwiseRemove the I/O board bottom firs

Chapter 6 Replacing Parts98CAUTION The power supplies will continue to provide standby current to the NetServer untilthe power is disconnected.4. For

Chapter 6 Replacing Parts996. Remove the Processor board assembly from the system board assembly – remove ten screws– eight at base of Processor Cages

Chapter 6 Replacing Parts100ProcessorboardSystemboardCoverCaptive fastenerSystem Board Assembly showing System and Processor BoardsThe system board pr

Chapter 6 Replacing Parts1017. Remove the DIMMs. Note positions of the DIMMs for reinstallation.8. Record the configuration switch settings for settin

Chapter 6 Replacing Parts102Power Management/Interconnection Board Access – Left Side/TopPower Management/Interconnection Board Access – Right Side/Bo

Chapter 6 Replacing Parts103Replacing the PCI Hot-Swap AssemblyThe Olx board is mounted within the slot cover on the rear of the HP NetServer. To acce

Chapter 1 General Information5 Top CoverRight CoverBottom CoverRemove two screws securing the NetServer to the rack.Remove two screws securing the Net

Chapter 6 Replacing Parts104

105Index112V Fault, 132256 Colors, 2633D Video Modes, 26Aaccessory boardguidelines, 23acetone, 55Acoustic Emissions, 27activity LEDhard disk drive, 12

Index106Mass Storage, 35Power Supply, I/O Board, Fans, 34System Board Assembly, 36External SCSI (Wide) LVD Cable, 41Ffansreplacing I/O, 92replacing po

Index107Pparallel portconnector, 19Parts Information, 33Parts List, 38passwordclear, 29Password Problems, 59PCI Attention LEDs, 13PCI boardsboot prior

Index108transfer rateSCSI, 70trichlorethylene, 55troubleshooting, 55Troubleshooting Checklist, 61UUltra2 hard disk drive modules, 76Ultra2 SCSI, 70Ult

Chapter 1 General Information6LockingLatchLocking LatchCAUTION The HP NetServer covers are heavy. Support them as you remove them, and allowroom to mo

Chapter 1 General Information7Removing the System Board AssemblyCAUTION Extend the anti-tip foot prior to any work on a rack-mount server.1. Log off a

Chapter 1 General Information8 Removing the System Board AssemblyCAUTION The system board assembly weighs approximately 20 lbs. (9

Chapter 1 General Information9Front ViewFront of LH6000r ChassisFront Panel ConsoleLH 6000r Bezel and Front Panel ConsoleFront of LH6000 ChassisProtec

Chapter 1 General Information10Rear View The HP NetServer's rear panel includes communication ports, the AC power connectors, and the HPNetServer

Chapter 1 General Information11Front Panel Console Switch and Indicator DescriptionsControl DescriptionDC Power Switchand LEDTurns the HP NetServer on

Chapter 1 General Information12Indicators and Controls behind the LH 6000r Front BezelCD ROM DriveHeadphone JackVolume ControlActivity LEDAccess Butto

Chapter 1 General Information13Status LED ConditionRed Fast Flashing Drive FaultAmber Normal Flashing Drive Failure PredictedGreen Solid Drive Present

iiNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to th

Chapter 1 General Information14Light Pipes Display PCI LEDsPCI Hot Plug LEDs (Internal)Amber Green Status Indicated Your Action Off On Power to the

Chapter 1 General Information15Menus beginning with a greater-than symbol (>) indicate sub-menu selections.2. Use the arrow buttons to move the cu

Chapter 1 General Information16

17 2 System InformationBoot PrioritySome boards have preferred slot locations. Consider the boot order when choosing the accessory board slotin which

Chapter 2 System Information18Video Connector PinoutsPin Number Function Pin Number Function1 Red 9 Key (no pin)2 Green 10 Sync return (ground)3 Blue

Chapter 2 System Information19Parallel Port Connector12345678910111213141516171819202122232425Parallel Connector Pinouts Parallel Port Connector Pinou

Chapter 2 System Information20Pin Number Signal Description Pin Number Signal Description14 Reserved 40 Ground15-25 Ground 41 -ATN26 -DB(0)7 42 Ground

Chapter 2 System Information2181 LAN ConnectorLAN Connector Pin Number Signal Description1 Data signal2 Not used3 Ground4 Power (+5 V dc)5 Clock signa

Chapter 2 System Information22l Maximum configuration is 8 GB.l Do not rock the DIMM into place, but apply firm and even pressure until it is seated i

Chapter 2 System Information23• Non-hot-swap, single-ended SCSI devices installed in the two empty trays adjacent to the CD-ROM drive• Hot-swap Ultra-

iiiContents1..General Information ...

Chapter 2 System Information24NOTE Hot Removal or online deletion of an adapter board and reconfiguring of thatadapter from the HP NetServer is not su

Chapter 2 System Information25To configure the drive(s) in the hot-swap cage as a RAID array:• Run HP NetRAID Assistant to configure one or more RAID

Chapter 2 System Information26Technical SpecificationThe specifications listed below vary if you install a mass storage device in your server that has

Chapter 2 System Information27Environment SpecificationsTemperatureOperating56° to 35° C (41° to 95° F)Non-operating-40° to +65° C (-40° to +149° F)H

Chapter 2 System Information28Depth724.2 mm (28.5 in)Weight72.6 – 78.5 kg (160 - 173 lb.)HP NetServer LH 6000rHeight354.7 mm (14 in)Width482.6 mm (19

Chapter 2 System Information29CPU SpeedCPU SpeedCPU SpeedClear ConfigClear PasswordNot Used12345678ONSwitches 1 and 4of dual in-lineswitch, S1, showni

Chapter 2 System Information30System Board Assembly IllustrationProcessorboardSystemboardAccess CoverThumbscrewSystem Board IllustrationThe figure sho

Chapter 2 System Information31I/O Board IllustrationThe figure shows locations of the major components on the I/O board.+5V33 MHz/64 Bit+3.3V or +5V66

Chapter 2 System Information32Power Management/Interconnect Board IllustrationThe figure shows locations of the major connections on the Power Managem

333 Parts InformationExploded View - Covers, Bezel, Front Panel11231547910811751361214

ContentsivTo disable SCSI A channel: ...

Chapter 3 Parts Information34Exploded View - Power Supply, I/O Board, Fans28272930311617181921222320242625

Chapter 3 Parts Information35Exploded View - Mass Storage4544434647323335343637383940414240

Chapter 3 Parts Information36Exploded View - System Board Assembly485960635554625956574849515052535860615664

Chapter 3 Parts Information37Exploded View - Exhaust FansSystem Board Assembly(See exploded view)656659

Chapter 3 Parts Information38Replaceable Parts ListThe items in this list and the corresponding item numbers in the respective Exploded Views apply to

Chapter 3 Parts Information39Fig. Description Replacement Exchange25 Front Card Hold Down Not orderable26 I/O fan D8228-6301327PCI card guide/ I/O fan

Chapter 3 Parts Information40Fig. Description Replacement Exchange48 Processor card cage cover Not orderable49 System Board Bulkhead Not orderable50 S

Chapter 3 Parts Information41KeyboardsLanguage Part Number Language Part NumberUS D4950-63001 Danish D4950-63016Arab/French D4950-63025 Fr. Canadian D

Chapter 3 Parts Information42HP NetServer LH6000/LH6000rCabling: PowerCabling: DataTo Optional Mass Storage DeviceSCSI ASCSI BFront PanelDisplayFlexib

434 DiagnosticsDiagnostic TestsWhen the server boots, a series of tests are displayed on the screen. The number of tests displayeddepends on the confi

ContentsvPreventive Maintenance Procedures ...

Chapter 4 Diagnostics44HP NetServer DiagToolsThe purpose of hardware diagnostic software is to provide tools for checking hardware problems. By design

Chapter 4 Diagnostics45• add comments to the Support TicketIf you have TopTools remote management software installed and configured for use with DiagT

Chapter 4 Diagnostics46>002^ POWER Unit>001 System BootEach line includes a brief summary of a log entry, including the log entry number. An &q

Chapter 4 Diagnostics47Test DescriptionCache Memory TestTests the processor's on-chip (internal) cache RAM. Test failure causes an errormessage t

Chapter 4 Diagnostics48Beep Codes for Fatal ErrorsP = Check and replace processor boardS = Check and replace system boardM = Check and replace memory

Chapter 4 Diagnostics490020 An ISA accessory board reports an initialization problem.The ROM on the accessory board is either bad, or the board is con

Chapter 4 Diagnostics500090 The DIMM Management Controller has failed to respond.This does NOT affect the performance or functionality of the memory.

Chapter 4 Diagnostics514. If the problem persists, your flexible disk drive may need to be replaced. Contact your servicerepresentative.0306 The syste

Chapter 4 Diagnostics523. If the cable is damaged, connect the hard disk drive to another IDE cable, if available.4. If the problem persists, your har

Chapter 4 Diagnostics534. If the problem persists put your memory module in another socket. If the error code changesand indicates the new location of

ContentsviReplacing a VRM...

Chapter 4 Diagnostics540B1X Your system has failed to load the Microcode Update data block for the Pentium III microprocessor.You must correct this pr

555 TroubleshootingPreventive Maintenance ProceduresRefer to this table for preventive maintenance procedures for this HP NetServer. Be sure to turn o

Chapter 5 Troubleshooting56• For problems with HP TopTools, refer to the HP TopTools Administrator Guide on the HP WebSite at:http://www.hp.com/toptoo

Chapter 5 Troubleshooting57The System Will Not Power Up1. Make sure that the power supply modules are properly seated.2. Verify that power is availabl

Chapter 5 Troubleshooting582. Power down the HP NetServer.3. Disconnect the power cords and cables and, if necessary, label each one to support re-ass

Chapter 5 Troubleshooting596. Plug in the power cords, and turn on power to the HP NetServer. The following messageappears:The configuration has been

Chapter 5 Troubleshooting6012. If you wish to set the password again, during the power-on system hardware test press the [F2]function key to start the

Chapter 5 Troubleshooting617. Gain access to the system board assembly and set the Boot Block switch (Switch 7) from ON toOFF8. Replace the system boa

Chapter 5 Troubleshooting62c. Ensure that all mass storage power and flat cables are securely connected.d. To verify that switches and jumpers on mass

Chapter 5 Troubleshooting63• voltage problems (external AC line)• power supply failureIf the server powers off, and before you try a restart, do the f

11 General InformationNotice to Service TechniciansThis is the service document for the HP NetServer LH6000 server. You also need to access the HPNet

Chapter 5 Troubleshooting64b. If the POST finds a problem, check the error against the Error Messages and correct theproblem.3. Check that all DIMMs a

Chapter 5 Troubleshooting65CD-ROM ProblemsSymptoms:The CD-ROM drawer will not open.If the CD-ROM drawer fails to open when you press the Eject Button

Chapter 5 Troubleshooting66The NetServer won't boot from the CD-ROM.Use the Setup Utility to make sure the CD-ROM drive is bootable:1. Review the

Chapter 5 Troubleshooting67Environmental problems result from:◊◊◊◊ Radiated Interference: Sources include communications and radar installations (such

Chapter 5 Troubleshooting681. Make sure the cabling is installed properly.Most hub and switch connections require straight-through cable; consult thei

Chapter 5 Troubleshooting69a. Turn off AC power.b. Disconnect the power cords for 10 minutes in order to reset the power supply's circuitry.c. Tu

Chapter 5 Troubleshooting70◊◊◊◊ If the banner is not displayed the external SCSI controller is not recognized.9. Verify that the SCSI bus is terminate

Chapter 5 Troubleshooting712. Run the DiagTools and verify the integrity of the SCSI buses, and other switch settings on theexternal storage devices a

Chapter 5 Troubleshooting7212. Check that all SCSI devices are connected to power and power-on all SCSI devices before or atthe same time as the HP Ne

Chapter 5 Troubleshooting73The SCSI subsystem stops working.If the SCSI subsystem should stop working, do the following:1. Review the Troubleshooting

Chapter 1 General Information2(1) Unlock the bezel.(2) Pull bezel toward you, then (3) up and away from the front panel, releasing the tabs from the s

Chapter 5 Troubleshooting74a. Check that the display power switch is turned on.b. Check that the display power cord is connected to an AC power outlet

Chapter 5 Troubleshooting7513. Check to see if the monitor connector's pins are bent. If the pins are bent, slowly but carefullystraighten them.1

Chapter 5 Troubleshooting764. Turn off AC power to the HP NetServer, then reboot to see if the date and time was saved.5. If date and time are still r

Chapter 5 Troubleshooting77d. Restart the HP NetServer to determine whether the LEDs now become illuminated duringthe POST. If not, contact your resel

Chapter 5 Troubleshooting78CAUTION Do not push on any components on the VRM; push on the edge of the main boardonly. Pushing on this device may break

796 Replacing PartsSafety InformationFollow the procedures listed below to ensure safe handling of components and to prevent harm to both youand the s

Chapter 6 Replacing Parts805. Unscrew the two thumbscrews on the power supply module and, using the handle, pull themodule from the power supply cage.

Chapter 6 Replacing Parts81To replace the control panel:1. Back up the hard disk drive(s) and save the configuration.2. If necessary, shutdown the net

Chapter 6 Replacing Parts824. If you have a rack-mounted LH 6000r, then consider removing the cables from the rear of theenclosure before extending th

Chapter 6 Replacing Parts831. Log off all users and gracefully shut down the network operating system according to directionsin your NOS documentation

Chapter 1 General Information3Top CoverRight CoverLeft CoverThumbscrewThumbscrewThumbscrewHP NetServer LH 6000 CoversRemoving Covers - Rack Mount LH60

Chapter 6 Replacing Parts84Replacing the NetRAID Battery Backup Module (Optional)Unplug cableSystemBackplaneBattery Backup Module (BBM)Battery Backup

Chapter 6 Replacing Parts856. Release the battery backup module from the chassis by pressing on both latches to release themodule.7. Pull the module o

Chapter 6 Replacing Parts86system board assembly, the DIMM slots region of the system board is accessible when the bottom cover ofthe LH 6000r is remo

Chapter 6 Replacing Parts879. Identify the slot location for the DIMM being replaced.Paired Memory SlotsSlot 1A and Slot 1BSlot 2A and Slot 2BSlot 3A

Chapter 6 Replacing Parts88Repeat step 10 to replace any other DIMMs for the memory configuration.11. Carefully reinsert the system board assembly int

Chapter 6 Replacing Parts89Removing a Processor Baffle/Terminator5. Open the latches on top of the new processor6. Align the processor being replaced

Chapter 6 Replacing Parts90CAUTION Do not touch the components as you push the VRM down into the slot.3. Gently insert the VRM into the socket.4. Re-i

Chapter 6 Replacing Parts91Removing the Power Supply Fan AssemblyInstall the new fan assembly by using the above procedures in reverse.Replacing the R

Chapter 6 Replacing Parts92Replacing the I/O FansThe I/O fans are mounted on the PCI board guide, just forward of the PCI sockets on the I/O board. Th

Chapter 6 Replacing Parts93CAUTION Do not run this NetServer for more than 60 minutes without all covers in place. Anycomponent being replaced must be