Hp 3000dtn User Manual download pdf (Page 119)

ENWW 8-19

z The printer is not configured correctly

Print a Configuration page. If no color appears on the Configuration

page, contact HP support.

For instructions on printing a Configuration page, see “Printing a

Configuration page.”

See “Telephone support” for information about contacting

HP support.

Colors on the printout do not match colors as they

appear on the screen

z The wrong printer driver is selected in the software application

Make sure the correct printer driver is selected in the application.

z The software application is interpreting colors incorrectly

If extremely light or extremely dark colors are not printing correctly,

the application could be interpreting these colors as white or black.

Avoid using extremely light or dark colors, or use a different

software application.

z An incorrect media type is being used

Some media types are not suitable for use with your printer.

See “Media and paper-handling specifications.”

Bleeding colors are apparent in printout

z The wrong media type setting is selected

Some media type settings (such as a transparency setting) and

print quality settings (such as Best) require more ink than others.

Choose different print settings in the printer driver. Also, make sure

that you have selected the correct media type in the printer driver.

z An incorrect media type is being used

Some media types are not suitable for use with your printer.

See “Media and paper-handling specifications.”

z The ink cartridges have been refilled

HP does not guarantee or support refilled ink cartridges.

Refilling processes and the use of incompatible inks might disrupt

the intricate printing system, potentially resulting in reduced print

quality and even printer damage.

To order new ink cartridges, see “Supplies” or the reorder number

on the original HP ink cartridges.

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Hp 3000dtn User Manual Page 119