Hp 3000dtn User Manual download pdf (Page 107)

ENWW 8-7

z Check the power

If the printer is turned on:

Make sure your printer is selected as the current or default printer.

For information about setting the default printer, see the online Help

for your computer’s operating system.

If the printer is not turned on:

Press (power button) on the printer. After a brief printer startup,

you should see a steady green light (the Ready light) on the LCD

control panel.

Note If you tried to print when the printer was turned off, an alert message

should have appeared on your computer. If the printer was off and

you did not see a message when you tried to print, the printer setup

might be incorrect. Uninstall the printer software by running the

uninstaller program in the printer’s program group or the

Add/Remove Programs utility (Windows) or by selecting the

uninstall option in the Installer (Mac OS). Then reinstall the software

that came with your printer.

The printer Attention light blinks

This indicates an event that requires user intervention or an error has

occurred. For example, a printer cover might not be closed properly, or

the carriage might be jammed.

z Check the LCD control panel

If the message shows a printer error, see “LCD control panel

messages.” Follow the recommended actions to resolve the error.

z Restart the printer

If the LCD control panel displays the message

XX.XXXX SERVICE

ERROR

, the printer might have a hardware problem. Press and hold

(power button) to turn off the printer. Wait a few seconds, and

then turn it on again. In most situations, this action solves the

problem. If the message persists, your printer might need service.

Write down the error code, and then go to hp instant support to

learn more about possible causes for the message. See "hp instant

support" for more information.

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Hp 3000dtn User Manual Page 107