Hp 1215 User Manual download pdf (Page 97)

Troubleshooting

www.hp.com/photosmart 91

Photos are not printing

correctly.

(continued on next page)

You may not have inserted

the photo paper correctly.

Insert the photo paper

print side down

The photo paper may not

be fully engaged.

1. Insert the photo paper as far as it will go into the paper tray.

2. Make sure that the paper guides rest snugly against the photo

paper. See “Loading paper” on page 11 for more information.

You may not have selected

the appropriate paper type

or paper size.

Windows PC

1. Go to the

Setup

tab in the printer software.

2. Select the appropriate HP Photo Paper as the

Paper Type

. See

the paper’s packaging.

3. Select the photo paper’s size as the

Paper Size

Macintosh

1. From the Page Setup dialog, select Photo 4x6 in

102 x152

mm (with tear-off tab)

as the paper size.

2. In the Print dialog, on the Paper Type/Quality

panel, select

Premium Plus Photo Paper

Glossy

as the

Paper Type

3. Click Save Settings

4. Print your document.

Problem Possible cause Solution

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Hp 1215 User Manual Page 97