Hp 1215 User Manual Page 95

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  • TROUBLESHOOTING
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Troubleshooting
www.hp.com/photosmart 89
Print quality is poor.
(continued on next page)
You may not have selected
the correct paper type in
the printer software.
Windows PC
Make sure you have selected the correct paper type on the
Setup
tab of Printer Properties.
Macintosh
Make sure you have selected the correct paper type on the
Paper Type/Quality
panel.
You may need to clean the
print cartridges.
See “Cleaning the print cartridges” on page 70.
Your print cartridges may
be out of alignment.
Windows PC
If the color and black ink are not lining up on the printed page,
go to the
Printer Services
tab of the
HP PhotoSmart Toolbox
and click Calibrate the Printer
.
Macintosh
If the color and black ink are not lining up on the printed page,
go to the
Calibrate
tab of the
HP PhotoSmart Utility
and click
Align
.
You may be printing in
Draft
mode.
Windows PC
•Click
Normal
or
Best
instead of
Draft
on the
Setup
tab.
Macintosh
If printing appears faded or dull, click
Normal
or
Best
instead
of
Draft
on the
Paper Type/Quality
panel.
Problem Possible cause Solution
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