Hp 1215 User Manual download pdf (Page 103)

Troubleshooting

www.hp.com/photosmart 97

Infrared (IR) solutions

Problem Possible cause Solution

A connection cannot be

established or the

transmission seems to be

taking longer than usual.

A connection cannot be

established or the

transmission seems to be

taking longer than usual.

The device from which you

are trying to print may not

support HP JetSend, OBEX,

or IrLPT.

Refer to the IR device’s documentation to check that it uses a

supported IR protocol.

The IR device from which

you are trying to print and

the printer are not

positioned properly.

• Position the IR device from which you are printing up to 3 feet

(1 meter) from the printer and within a 30-degree total angle

from the printer’s infrared lens.

• Make sure the path between the two infrared devices is clear of

obstacles.

• Make sure the two infrared lenses are clean—free from dirt and

grease.

Your laptop or notebook

may not be configured for

infrared.

Make sure your laptop or notebook is configured for infrared. See

your laptop or notebook’s user manual.

Bright lights may be

interfering with the signal.

• Make sure that no bright light of any type is shining directly into

either infrared lens.

• Position the device from which you are printing closer to the

infrared lens on the printer.

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Hp 1215 User Manual Page 103