HP DL120 - ProLiant - G5 Troubleshooting Guide download pdf (Page 168)

Error messages 168

Action:

• If replacement drives are installed in the wrong bays, properly reinstall the drives as indicated and then

do one of the following:

o Press the F1 key to restart the server with the drive array disabled.

o Press the F2 key to use the drives as configured and lose all the data on them.

• If a bad power cable connection exists:

a. Repair the connection and press the F2 key.

b. If the problem persists, run ADU ("Array diagnostic software" on page 76) to resolve.

• Be sure the cable is routed properly.

1789-Slot X Drive Array Disk Drive(s) Not Responding...

...Check cables or replace the following drive(s): Port x Box y Bay(s) z

Select "F1" to continue - drive array will remain disabled

Select "F2" to fail drive(s) that are not responding - Interim Recovery Mode will be enabled if configured for fault

tolerance.

Audible Beeps: None

Possible Cause: Drives that were working when the system was last used are now missing or are not starting

up. A possible drive problem or loose cable exists.

Action:

1. Power down the system.

2. Be sure all cables are properly connected.

3. Be sure all drives are fully seated.

4. Power cycle any external enclosures while the system is off.

5. Power up the server to see if the problem still exists.

6. If configured for fault-tolerant operation and the RAID level can sustain failure of all indicated drives:

a. Press the F2 key to fail the drives that are not responding

b. Replace the failed drives.

7. Press the F1 key to start the system with all logical drives on the controller disabled.

Be sure the system is always powered up and down correctly.

• When powering up the system, all external storage systems must be powered up before the server.

• When powering down the system, the server must be powered down before external storage systems.

1790-Disk 0 Configuration Error

Audible Beeps: None

Possible Cause: Hard drive error or wrong drive type detected.

Action:

1. Run the server setup utility and correct the configuration.

2. If the problem persists, run Insight Diagnostics ("HP Insight Diagnostics" on page 75) and replace the

failed assembly as indicated.

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HP DL120 - ProLiant - G5 Troubleshooting Guide Page 168