Hp Laserjet p3010 User Manual download pdf (Page 65)

5 Using the Other Links as a resource

The Other Links box contains four permanent links that provide quick access to product-specific

information, such as interactive troubleshooting and ordering information for genuine HP supplies.

Figure 5-1 Other Links screen

NOTE: You can use the Edit Other Links screen on the Settings tab to add up to five customized

links to the Web sites of your choice. These links appear throughout the EWS screens, in the Other

Links box beneath the left navigational bar. For more information, see

Edit Other Links on page 44.

The following sections describe each of the links that appear by default in the Other Links box.

hp instant support

Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects

diagnostic information from your product and matches it with the HP information database. At hp instant

support, you can find intelligent solutions that help you resolve problems quickly and easily.

How hp instant support works

Information gathered from your product is transmitted securely to Hewlett-Packard Company when you

click hp instant support. The hp instant support Web site reads the product data to analyze the

product's current status. The Web site creates a customized Web page that displays in the browser

window and contains easy-to-follow text and visual aids. The hp instant support Web site also directs

you to more services that are available for your product.

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Hp Laserjet p3010 User Manual Page 65