Hp LaserJet 9000 Printer series User Manual Page 138
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Chapter 5 Problem solving 138
Correcting output quality problems
Driver might not be set up to print
on both sides of the paper.
Make sure that the option to print on both sides of the paper is properly configured in
the driver.
Duplex printing accessory jams. Make sure that you are using the supported paper weights and sizes. (See the
introduce guide on the product CD, or go to www.hp.com/cposupport/
.)
FIR port status indicator does not
light up.
z Make sure that the printer is in READY mode and that the FIR port you are printing
from is IRDA-compliant and within the range of operation described in “Printing a
job using FIR” on page 72.
z Make sure that the HP Fast InfraRed receiver is properly connected to the printer.
z Run the printer Self Test. Make sure that FIR POD (IRDA Compliant) is printed
under Installed Personalities and Options.
First page takes much longer to
print than following pages.
z Make sure that the printer displays READY.
z Set the PowerSave feature for a longer time period (See “Configuration page” on
page 155). If a page takes longer to print due to complex formatting commands,
changing the PowerSave setting might not improve print speed. You might want to
simplify the page.
Garbled pages print, there are
overprints, or only a portion of a
page prints.
z Make sure that your program is configured for the correct printer.
z Replace the printer interface (I/O) cable with a cable you know works to see if the
cable is defective.
z Your parallel printer cable might be defective. Use a high-quality cable. (See the
introduce guide on the product CD, or go to www.hp.com/cposupport/
for an HP
cable part number.)
z Set the PERSONALITY item in the Configuration menu to AUTO (See
“PERSONALITY=AUTO” on page 186). The printer might have been set to PCL,
and a PS job was sent to the printer, or vice versa.
z Data sent to the printer might be corrupt. Try sending another file to see if it prints.
Situation Solution
- Company 1
- Copyright and License 2
- Warranty 2
- Trademark Credits 2
- Contents 3
- 3 Advanced printing tasks 4
- 4 Printer maintenance 4
- 5 Problem solving 5
- A Specifications 6
- B Control panel menus 6
- D Printer commands 7
- E Regulatory information 7
- Printer basics 8
- Print cartridge 9
- Paper handling options 9
- Connectivity 10
- Environmental features 10
- Firmware updates 10
- Optional HP EIO hard disk 11
- Using control panel menus 15
- Windows software 17
- Macintosh software 17
- Printer drivers 20
- Printer driver help 21
- Software for Windows 22
- Software for networks 26
- Home pages 27
- Device pages 28
- Network pages 29
- Printing tasks 30
- Orienting media 31
- Basic printing instructions 38
- Selecting the output bin 40
- Selecting an output location 42
- Printing envelopes 43
- To change the fuser levers 45
- Printing special paper 47
- Printing labels 48
- Printing transparencies 48
- Printing full-bleed paper 49
- Advanced printing tasks 50
- Printer collation 51
- New printer driver features 51
- Printing watermarks 51
- Different first page 53
- Blank back page 54
- Job retention features 59
- Printing a private job 60
- Deleting a private job 61
- Storing a print job 62
- Printing a stored job 63
- Deleting a stored job 64
- QuickCopying a job 65
- Deleting a QuickCopy job 67
- Proofing and holding a job 68
- To print a proof and hold job 69
- Deleting a held job 70
- Printing a job using FIR 72
- Making booklets 74
- Printer maintenance 75
- Managing the print cartridge 76
- Checking the toner level 77
- Using HP Web JetAdmin 78
- Print cartridge conditions 79
- Shaking the print cartridge 80
- Configuring alerts 81
- Problem solving 82
- Jam locations 84
- Chapter 5 Problem solving 95 95
- 10 Reattach the finisher 95
- Chapter 5 Problem solving 100 100
- Clearing jams 100
- Solving repeated paper jams 102
- If a message persists 103
- Light print or fade 125
- Dropouts 125
- Gray background 126
- Toner smear 126
- Loose toner 127
- Repeating defects 127
- Misformed characters 127
- Page skew 128
- Curl or wave 128
- Wrinkles or creases 128
- Detecting printer problems 131
- Determining printer problems 132
- Cabling configurations 148
- Selecting an alternate PPD 149
- Renaming the printer 150
- To print an information page 153
- Menu map 154
- Configuration page 155
- Supplies status page 156
- Usage page 157
- Chapter 5 Problem solving 158 158
- PCL or PS font list 159
- File directory page 160
- Jetdirect page 161
- Event log page 162
- Printing a paper path test 163
- Specifications 164
- Envelope margins 171
- Control panel menus 172
- Retrieve job menu 174
- Information menu 175
- Paper handling menu 176
- Configure device menu 178
- Print quality submenu 184
- System setup submenu 186
- I/O submenu 189
- EIO submenu 190
- Diagnostics submenu 194
- Resets submenu 194
- Service menu 196
- Printer memory and expansion 197
- Installing memory 200
- To install memory 201
- Checking memory installation 204
- Printer commands 207
- HP-GL/2 208
- Combining escape sequences 209
- Selecting PCL 5e fonts 211
- Regulatory information 217
- Protecting the environment 218
- ENERGY STAR® partner 219
- Environmental conformity 223
- Index 225 225
- Index 226 226
- Index 227 227
- Index 228 228
- Index 229 229
- Index 230 230
- Index 231 231
- Index 232 232
- Index 233 233
- Index 234 234
- Index 235 235
- Index 236 236
- Index 237 237
- Index 238 238
- Index 239 239
- Index 240 240
- Index 241 241
- Index 242 242
- Index 243 243
- Index 244 244
- Index 245 245
- Index 246 246
- Index 247 247
- Index 248 248
- Index 249 249
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