Hp LaserJet 9000 Printer series User Manual download pdf (Page 137)

Chapter 5 Problem solving 137

Correcting output quality problems

Data is missing, but there are no

printer messages.

z Check your software application to be sure the print file contains no errors.

z Check your cable to make sure it is securely connected to both the printer and the

computer.

z Your parallel printer cable might be defective. Use a high-quality cable. (See the

introduce guide on the product CD, or go to www.hp.com/cposupport/

for an HP

cable part number.)

z Check your network connection.

Data light is flashing, but nothing

prints.

z Make sure that you are using the correct printer driver.

z A complex print job might still be processing.

z Make sure the printer is not paused. Make sure the control panel reads

PROCESSING JOB.

z Pull out the print cartridge and check for paper. Reseat the print cartridge.

z Open Trays 2 and 3. Make sure that the appropriate paper is loaded. (See the

introduce guide on the product CD, or go to www.hp.com/cposupport/

.) Close the

trays.

Disk failure

EIO x DISK

NOT FUNCTIONING

Turn the printer off and make sure that the EIO hard disk is inserted correctly and is

securely fastened. If the control panel message continues to be displayed, the EIO

hard disk needs to be replaced.

Disk is not initialized

DISK x NOT

INITIALIZED

Use the Windows-based HP Resource Manager or the Macintosh-based HP LaserJet

Utility to initialize the disk.

Disk is write-protected

DISK IS

WRITE PROTECTED

Fonts and forms cannot be stored on the disk when the disk is write-protected. Use

the Windows-based HP Resource Manager or the Macintosh-based HP LaserJet

Utility to remove the write protection from the disk.

Situation Solution

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Hp LaserJet 9000 Printer series User Manual Page 137