Hp LaserJet 9000 Printer series User Manual

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Summary of Contents

Page 1 - Company

hp LaserJet 9000, 9000n, 9000dn, and 9000hns UseUse of this electronic document indicates that you accept the Copyright and License terms. Copyright

Page 2 - Trademark Credits

Chapter 1 Printer basics 10Features and benefits of the printerConnectivity z Up to three open enhanced input/output (EIO) expansion slots that sup

Page 3 - Contents

Chapter 5 Problem solving 100Clearing jams9 Reinstall the staple cartridge.10 Slide the stapler unit into the finisher.11 Close the stapler-unit door.

Page 4 - 4 Printer maintenance

Chapter 5 Problem solving 101Clearing jamsIn rare instances, a staple jam might occur in the upper half of the stapler head.1 Follow steps 1 through 4

Page 5 - 5 Problem solving

Chapter 5 Problem solving 102Clearing jamsSolving repeated paper jamsNote If paper jams continue, contact your HP-authorized service provider. (See th

Page 6 - B Control panel menus

Chapter 5 Problem solving 103Understanding printer messagesUnderstanding printer messagesPrinter messages appear on the printer control panel display

Page 7 - E Regulatory information

Chapter 5 Problem solving 104Understanding printer messagesResolving control panel messagesMessage Explanation or recommended actionACCESS DENIEDMENUS

Page 8 - Printer basics

Chapter 5 Problem solving 105Understanding printer messagesCARTRIDGE LOW - xxxxPAGES ESTIMATEDTo continue press The message first appears when about e

Page 9 - Paper handling options

Chapter 5 Problem solving 106Understanding printer messagesCLOSE TOP COVER ON LEFT ACCESSORYThe top cover on the multifunction finisher is open, or is

Page 10 - Firmware updates

Chapter 5 Problem solving 107Understanding printer messagesDISK FILESYSTEM IS FULLalternates withREADYDelete files from the EIO hard disk and then try

Page 11 - Optional HP EIO hard disk

Chapter 5 Problem solving 108Understanding printer messagesFLASH FILE OPERATION FAILEDalternates withREADYThe requested operation could not be perform

Page 12

Chapter 5 Problem solving 109Understanding printer messagesINSTALL CARTRIDGE The print cartridge has been removed or has been installed incorrectly. I

Page 13

Chapter 1 Printer basics 11Features and benefits of the printerOptional HP EIO hard disk The EIO hard disk accessory can be used to store selected pr

Page 14

Chapter 5 Problem solving 110Understanding printer messagesMEMORY SHORTAGEJOB CLEAREDalternates withREADYThe printer did not have enough free memory t

Page 15 - Using control panel menus

Chapter 5 Problem solving 111Understanding printer messagesPERFORM PRINTER MAINTENANCEThe printer has passed its prescribed printed page threshold bet

Page 16

Chapter 5 Problem solving 112Understanding printer messagesROM DISK DEVICE FAILUREalternates withREADYThe ROM disk had a critical failure and can no l

Page 17 - Macintosh software

Chapter 5 Problem solving 113Understanding printer messagesSTAPLER LOWON STAPLESThe stapler device is running out of staples and needs to be refilled.

Page 18

Chapter 5 Problem solving 114Understanding printer messagesUNABLE TOMOPY JOBA mopy job cannot be mopied because of a memory, disk, or configuration pr

Page 19

Chapter 5 Problem solving 115Understanding printer messages13.xy.zz JAM IN [LOCATION] Remove jammed paper from the specified location (See “Clearing

Page 20 - Printer drivers

Chapter 5 Problem solving 116Understanding printer messages22 PARALLEL I/OBUFFER OVERFLOW alternates withTo continue press Too much data was sent to t

Page 21 - Printer driver help

Chapter 5 Problem solving 117Understanding printer messages41.3 UNEXPECTED SIZE TRAY xxalternates withTo change size press A tray (xx) is loaded with

Page 22 - Software for Windows

Chapter 5 Problem solving 118Understanding printer messages51.xPRINTER ERRORalternates withTo continue cycle powerA temporary printing error occurred.

Page 23

Chapter 5 Problem solving 119Understanding printer messages55.xx PRINTERERRORalternates withTo continue press A temporary printing error occurred.Pres

Page 24

Chapter 1 Printer basics 12Layout and basic operation of the control panelLayout and basic operation of the control panelThe control panel includes th

Page 25

Chapter 5 Problem solving 120Understanding printer messages59.xPRINTER ERRORalternates withTo continue cycle powerA temporary printing error occurred.

Page 26 - Software for networks

Chapter 5 Problem solving 121Understanding printer messages68.x PERMANENT STORAGE ERRORalternates withTo continue press An error occurred in the print

Page 27 - Home pages

Chapter 5 Problem solving 122Understanding printer messages69.xPRINTER ERRORA temporary printing error occurred.Turn the printer off, reseat the duple

Page 28 - Device pages

Chapter 5 Problem solving 123Correcting output quality problemsCorrecting output quality problemsUse the examples in the image defect table to determi

Page 29 - Network pages

Chapter 5 Problem solving 124Correcting output quality problemsImage defect tableSee “Gray background” on page 126See “Toner smear” on page 126See “Lo

Page 30 - Printing tasks

Chapter 5 Problem solving 125Correcting output quality problemsLight print or fadez The print cartridge might be low. Replace the print cartridge.z Ma

Page 31 - Orienting media

Chapter 5 Problem solving 126Correcting output quality problemsz Clean the inside of the printer (see the introduce guide on the product CD, or go to

Page 32

Chapter 5 Problem solving 127Correcting output quality problemsz Replace the print cartridge.Loose tonerLoose toner, in this context, is defined as to

Page 33

Chapter 5 Problem solving 128Correcting output quality problemsz Maintenance might be due. Check this by printing a copy of the supplies status page (

Page 34

Chapter 5 Problem solving 129Correcting output quality problemsz Make sure that paper is loaded correctly, all adjustments have been made, and the pap

Page 35

Chapter 1 Printer basics 13Layout and basic operation of the control panelKey Function(BACK ARROW)Backs up one step from a selection or from a 10-key

Page 36

Chapter 5 Problem solving 130Correcting output quality problemsPreventing wrinkles on envelopesIf envelopes are wrinkled when printed, first ensure th

Page 37

Chapter 5 Problem solving 131Correcting output quality problemsDetecting printer problemsTroubleshooting checklistz Print job on custom paper does not

Page 38 - Basic printing instructions

Chapter 5 Problem solving 132Correcting output quality problemsDetermining printer problemsSituation SolutionA printer cover is open. Firmly close the

Page 39

Chapter 5 Problem solving 133Correcting output quality problemsPrinter is turned on, but internal fans are not running.Make sure the line voltage is c

Page 40 - Selecting the output bin

Chapter 5 Problem solving 134Correcting output quality problemsSoftware, computer, and printer interface problemsSituation SolutionA page fails to pri

Page 41

Chapter 5 Problem solving 135Correcting output quality problemsAuto setup did not automatically set up the printer.z Set up the printer manually by se

Page 42 - Selecting an output location

Chapter 5 Problem solving 136Correcting output quality problemsConnection cannot be established or seems to take longer than usual. z Use a device t

Page 43 - Printing envelopes

Chapter 5 Problem solving 137Correcting output quality problemsData is missing, but there are no printer messages. z Check your software application t

Page 44

Chapter 5 Problem solving 138Correcting output quality problemsDriver might not be set up to print on both sides of the paper.Make sure that the optio

Page 45 - To change the fuser levers

Chapter 5 Problem solving 139Correcting output quality problemsGeneral operation problems. For general paper operation information, see “Printing task

Page 46

Chapter 1 Printer basics 14Layout and basic operation of the control panelInterpreting control panel lightsLight IndicationReadyOff The printer is off

Page 47 - Printing special paper

Chapter 5 Problem solving 140Correcting output quality problemsJob prints in Courier (the printer default font) instead of the font you requested.z Th

Page 48 - Printing transparencies

Chapter 5 Problem solving 141Correcting output quality problemsJob was not stapled. Jobs sent to the stapler might not be stapled for one or more of t

Page 49 - Printing full-bleed paper

Chapter 5 Problem solving 142Correcting output quality problemsLOAD TRAY x[TYPE] [SIZE] paper size messageLoad the requested paper size, or press to

Page 50 - Advanced printing tasks

Chapter 5 Problem solving 143Correcting output quality problemsPaper size adjustment and installation.See the introduce guide on the product CD, or go

Page 51 - Printing watermarks

Chapter 5 Problem solving 144Correcting output quality problemsPrinter draws paper from the wrong tray.z Be sure your program is selecting the correct

Page 52

Chapter 5 Problem solving 145Correcting output quality problemsPrinter is usually slow to respond.z Printer speed is highly dependent on how your soft

Page 53 - Different first page

Chapter 5 Problem solving 146Correcting output quality problemsPrinting stops in the middle of the job. z Check the control panel display for an erro

Page 54 - Blank back page

Chapter 5 Problem solving 147Correcting output quality problemsThe FIR status indicator turns off during transmission.The connection might have been b

Page 55

Chapter 5 Problem solving 148Correcting output quality problemsCabling configurations

Page 56

Chapter 5 Problem solving 149Correcting output quality problemsSelecting an alternate PPDThis section, which only applies to Macintosh users, explains

Page 57

Chapter 1 Printer basics 15Layout and basic operation of the control panelUsing control panel menusFor a complete list of control panel items and poss

Page 58

Chapter 5 Problem solving 150Correcting output quality problemsRenaming the printer If you are going to rename the printer, do this before selecting t

Page 59 - Job retention features

Chapter 5 Problem solving 151Correcting output quality problemsCommunicating with an optional HP Jetdirect print serverIf the printer contains an opti

Page 60 - Printing a private job

Chapter 5 Problem solving 152Correcting output quality problems1 Use the EIO menu to manually set the link speed (10 or 100 Mbps) and communication mo

Page 61 - Deleting a private job

Chapter 5 Problem solving 153Checking the printer configurationChecking the printer configurationFrom the printer control panel, you can print pages t

Page 62 - Storing a print job

Chapter 5 Problem solving 154Checking the printer configurationMenu mapTo see the current settings for the menus and items available in the control pa

Page 63 - Printing a stored job

Chapter 5 Problem solving 155Checking the printer configurationConfiguration pageUse the configuration page to view current printer settings, to help

Page 64 - Deleting a stored job

Chapter 5 Problem solving 156Checking the printer configuration4Memory lists the printer memory information, PCL Driver Work Space (DWS), and I/O buff

Page 65 - QuickCopying a job

Chapter 5 Problem solving 157Checking the printer configuration1 Supplies website is the local website for ordering supplies through the Internet.2 Ca

Page 66

Chapter 5 Problem solving 158Checking the printer configuration123

Page 67 - Deleting a QuickCopy job

Chapter 5 Problem solving 159Checking the printer configuration1 Product Name and Printer Name indicate the series of HP LaserJet printer in use.2Usag

Page 68 - Proofing and holding a job

Chapter 1 Printer basics 16Layout and basic operation of the control panelPaper handling users LED status interpretationUse the following table to int

Page 69 - To print a proof and hold job

Chapter 5 Problem solving 160Checking the printer configurationFile directory pageThe file directory page contains the following information:1 Disk In

Page 70 - Deleting a held job

Chapter 5 Problem solving 161Checking the printer configurationJetdirect pageThe Jetdirect page contains the following information:1 HP Jetdirect Conf

Page 71

Chapter 5 Problem solving 162Checking the printer configurationEvent log pageThe first page of the event log contains the following information:1 Curr

Page 72 - Printing a job using FIR

Chapter 5 Problem solving 163Printing a paper path testTo print an event log1 Press .2 Use or to scroll to Configure Device and press .3 Use or t

Page 73

Appendix A Specifications 164OverviewASpecificationsOverviewThis section presents some of the printer specifications.

Page 74 - Making booklets

Appendix A Specifications 165OverviewPaper weight equivalence table Use this table to determine approximate equivalent basis weight in weight specific

Page 75 - Printer maintenance

Appendix A Specifications 166Overview36 91 50 62 75 83 13539100 55 67 82 91 148421075872879715743 11060 74 90 100 16347 11965 80 97 108 17653 134 74 9

Page 76 - Managing the print cartridge

Appendix A Specifications 167OverviewPrinting suppliesItem Part number Description or usePrint cartridge30,000 pages C8543X Replacement HP maximum cap

Page 77 - Checking the toner level

Appendix A Specifications 168OverviewHP LaserJet Paper Letter (8.5 by 11 in), 500 sheets/ream, 10-ream cartonLetter (8.5 by 11 in), 3-hole, 500 sheets

Page 78 - Using HP Web JetAdmin

Appendix A Specifications 169OverviewHP MultiPurpose PaperLetter (8.5 by 11 in), 500 sheets/ream, 10-ream cartonLetter (8.5 by 11 in), 500 sheets/ream

Page 79 - Print cartridge conditions

Chapter 1 Printer basics 17Helpful printer software for increased printing flexibilityHelpful printer software for increased printing flexibility* The

Page 80 - Shaking the print cartridge

Appendix A Specifications 170OverviewHP Office Recycled PaperLetter (8.5 by 11 in), 500 sheets/ream, 10-ream cartonLetter (8.5 by 11 in), 3-hole, 500

Page 81 - Configuring alerts

Appendix A Specifications 171OverviewEnvelope marginsThe following table gives typical address margins for a Commercial #10 or DL envelope.Note For th

Page 82 - Problem solving

Appendix B Control panel menus 172OverviewBControl panel menusOverviewThe control panel menu layout represents an attempt to show the menus used by al

Page 83

Appendix B Control panel menus 173OverviewThis appendix includes:z Retrieve job menu shows jobs stored on the device. Jobs are listed by user and job

Page 84 - Jam locations

Appendix B Control panel menus 174Retrieve job menuRetrieve job menuNote If there are no private, stored, quick copy, or proof-and-hold jobs on the pr

Page 85

Appendix B Control panel menus 175Information menuInformation menu To print an information page, scroll to the desired page and press ..Item Explanat

Page 86

Appendix B Control panel menus 176Paper handling menuPaper handling menu When paper handling settings are correctly configured through the control pan

Page 87

Appendix B Control panel menus 177Paper handling menuFUSER MODES AUTONORMALLOWHIGH1HIGH2SPECIALConfigure the fuser mode associated with each paper

Page 88

Appendix B Control panel menus 178Configure device menuConfigure device menuThis menu contains all administrative functions.Printing submenuSome items

Page 89

Appendix B Control panel menus 179Configure device menuDEFAULT CUSTOM PAPER SIZEUNIT OF MEASUREX DIMENSIONY DIMENSIONAllows the user to set a custom p

Page 90

Chapter 1 Printer basics 18Helpful printer software for increased printing flexibilityFor network printer configuration and management, use the HP Web

Page 91

Appendix B Control panel menus 180Configure device menuMANUAL FEED=OFF OFFONFeed the paper manually from optional Tray 1, rather than automatically fr

Page 92

Appendix B Control panel menus 181Configure device menuFORM LENGTHORIENTATIONFONT SOURCEFONT NUMBERFONT PITCH=10.00FONT POINT SIZE=12.00SYMBOL SET=PC-

Page 93

Appendix B Control panel menus 182Configure device menuAPPEND CR TO LF=NO YESNOSelect YES to append a carriage return to each line feed encountered in

Page 94

Appendix B Control panel menus 183Configure device menuSTAPLES=NONE Values vary depending on the output device attachedIf stapling is requested, indic

Page 95 - 10 Reattach the finisher

Appendix B Control panel menus 184Configure device menuPrint quality submenuSome items in this menu are accessible from a software application, or fro

Page 96

Appendix B Control panel menus 185Configure device menuECONOMODE=OFF OFFONTurn EconoMode on (to save toner) or off (for high quality).EconoMode is des

Page 97

Appendix B Control panel menus 186Configure device menuSystem setup submenuItems in this menu affect the printer function. Configure the printer accor

Page 98

Appendix B Control panel menus 187Configure device menuCLEARABLE WARNINGS=JOB ONJOBSet the amount of time that a clearable warning is displayed on the

Page 99

Appendix B Control panel menus 188Configure device menuJAM RECOVERY=AUTOAUTOONOFFDetermine how the printer functions when a jam occurs.AUTO: The print

Page 100 - Clearing jams

Appendix B Control panel menus 189Configure device menuI/O submenuItems in the I/O (input/output) menu affect the communication between the printer an

Page 101

Chapter 1 Printer basics 19Helpful printer software for increased printing flexibilityThe CD includes software designed for end users and network admi

Page 102 - Solving repeated paper jams

Appendix B Control panel menus 190Configure device menuEIO submenuThe EIO (enhanced input/output) submenu appears only when an EIO device is installed

Page 103 - If a message persists

Appendix B Control panel menus 191Configure device menuItem Options Values ExplanationTCP/IP ENABLECONFIG METHODMANUAL SETTINGSONOFFBOOTPDHCPMANUALIP

Page 104

Appendix B Control panel menus 192Configure device menuIPX/SPX ENABLEFRAME TYPESOURCE ROUTINGONOFFAUTOEN_8023EN_IIEN_8022EN_SNAPTR_8022TR_SNAPAUTOOF

Page 105

Appendix B Control panel menus 193Configure device menuLINK SPEED AUTO10T HALF10T FULL100TX HALF100TX FULLFor an Ethernet network only, sets the netwo

Page 106

Appendix B Control panel menus 194Configure device menuDiagnostics submenuAdministrators can use this submenu to isolate parts, and to troubleshoot ja

Page 107

Appendix B Control panel menus 195Configure device menuThe items in the Resets submenu will clear all memory in the printer, while CANCEL JOB clears o

Page 108

Appendix B Control panel menus 196Service menuService menuThe Service menu is locked and requires a PIN to enter. A service professional may use this,

Page 109

Appendix C Printer memory and expansion 197OverviewCPrinter memory and expansionOverviewThis appendix includes:z Determining memory requirementsz Inst

Page 110

Appendix C Printer memory and expansion 198OverviewYou might want to add more memory to the printer if you often print complex graphics or PS document

Page 111

Appendix C Printer memory and expansion 199Determining memory requirementsDetermining memory requirementsThe amount of memory you need depends on the

Page 112

iiCopyright and LicenseCopyright Hewlett-Packard Company 2003All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adapt

Page 113

Chapter 1 Printer basics 20Helpful printer software for increased printing flexibilityPrinter driversPrinter drivers access the printer features and a

Page 114

Appendix C Printer memory and expansion 200Installing memoryInstalling memoryUse this procedure to install additional memory. Before you begin, print

Page 115

Appendix C Printer memory and expansion 201Installing memoryCAUTIONStatic electricity can damage DIMMs. When handling DIMMs, either wear an antistatic

Page 116

Appendix C Printer memory and expansion 202Installing memory4 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, no

Page 117

Appendix C Printer memory and expansion 203Installing memory7 Slide the formatter board back into the printer and tighten the two screws.8 Plug in the

Page 118

Appendix C Printer memory and expansion 204Checking memory installationChecking memory installationFollow this procedure to verify that DIMMs are inst

Page 119

Appendix C Printer memory and expansion 205Saving resources (permanent resources)Saving resources (permanent resources)Utilities or jobs that you down

Page 120

Appendix C Printer memory and expansion 206Installing EIO cards/mass storageInstalling EIO cards/mass storageHewlett-Packard constantly introduces new

Page 121

Appendix D Printer commands 207OverviewDPrinter commandsOverviewMost software applications do not require you to enter printer commands. See your comp

Page 122

Appendix D Printer commands 208OverviewPCL 5e PCL 5e printer commands tell the printer which tasks to perform or which fonts to use. This appendix pro

Page 123

Appendix D Printer commands 209Understanding PCL 5e printer command syntaxUnderstanding PCL 5e printer command syntaxBefore using printer commands, co

Page 124

Chapter 1 Printer basics 21Helpful printer software for increased printing flexibilityChoose the correct printer driver for your needs z Use the PCL 6

Page 125 - Dropouts

Appendix D Printer commands 210Understanding PCL 5e printer command syntax2 When combining escape sequences, change the uppercase (termination) charac

Page 126 - Toner smear

Appendix D Printer commands 211Selecting PCL 5e fontsSelecting PCL 5e fontsPrint a PCL font list to view the command for each internal font (See “PCL

Page 127 - Misformed characters

Appendix D Printer commands 212Common PCL 5e printer commandsCommon PCL 5e printer commands Function Command Options (#)Job control commandsReset ?E n

Page 128 - Wrinkles or creases

Appendix D Printer commands 213Common PCL 5e printer commandsPage control commandsPaper source Ecl#H 0 = prints or ejects current page1 = Tray 22 = ma

Page 129

Appendix D Printer commands 214Common PCL 5e printer commandsPaper type Ec&n# 5WdBond = Bond6WdPlain = Plain6WdColor = Color7WdLabels = Labels9

Page 130

Appendix D Printer commands 215Common PCL 5e printer commandsDisplay functions On EcY n/aDisplay functions Off EcZ n/aLanguage selectionEnter PCL mode

Page 131 - Detecting printer problems

Appendix D Printer commands 216Common PCL 5e printer commandsPrimary stroke Wt.b Ec(s#B 0 = medium (book or text)1 = semi bold3 = bold4 = extra boldT

Page 132 - Determining printer problems

Appendix E Regulatory information 217OverviewERegulatory informationOverviewz Environmental product stewardship programz Environmental conformity

Page 133

Appendix E Regulatory information 218Environmental product stewardship programEnvironmental product stewardship programProtecting the environmentHewle

Page 134

Appendix E Regulatory information 219Environmental product stewardship programThe printer design reduces:Energy consumption Energy usage drops signif

Page 135

Chapter 1 Printer basics 22Helpful printer software for increased printing flexibilityAdditional driversYou can obtain the following additional printe

Page 136

Appendix E Regulatory information 220Environmental product stewardship programThis HP LaserJet printer also contributes to protecting the environment

Page 137

Appendix E Regulatory information 221Environmental product stewardship programMaterial safety data sheet The Print Cartridge/Drum material safety data

Page 138

Appendix E Regulatory information 222Environmental product stewardship programTo ensure longevity of your HP LaserJet printer, HP provides the followi

Page 139

Appendix E Regulatory information 223Environmental conformityEnvironmental conformityPlastics Plastic parts have material identification markings, acc

Page 140

224Numerics10/100Base-TX servers, troubleshooting 1511200 dpi setting 1842000-sheet tray. See Tray 43,000-sheet stacker. See stacker3,000-sheet stap

Page 141

Index 225bins, outputcapacities 9error messages 108features 9full, error messages 104jam locations 84jams, clearing 91locating 40multifunction fi

Page 142

Index 226CD-ROM, printing system 18CFCs (chlorofluorocarbons) 218charactersdropouts, troubleshooting 125misformed, troubleshooting 127symbol sets

Page 143

Index 227configuration pageinformation on 155printing 175viewing from embedded web server 27Configure device menu 178configure printer page, embed

Page 144

Index 228counts, pageresetting from Service menu 196viewing 155, 162Courier fontsettings 180troubleshooting 140creases, troubleshooting 128crop mar

Page 145

Index 229disk accessoryerror messages 106, 107features 11file directory, printing 160, 175installing 206job retention 60, 186management tools 26no

Page 146

Chapter 1 Printer basics 23Helpful printer software for increased printing flexibilityAccess the Windows printer driverTo configure the driver, access

Page 147

Index 230edge-to-edge modemargin settings 184override settings 180edges not printing, troubleshooting 134EIO cardsbuffer overflow, error messages

Page 148 - Cabling configurations

Index 231FastRes 184fax-on-demand service 221featuresdrivers 21, 51job retention 59printer 9feeding modes, trays 55, 58FIH (Foreign Interface Harne

Page 149 - Selecting an alternate PPD

Index 232Ggarbled pages, troubleshooting 138glossy paper, HP 167graphical display, control panel 12graphics language, HP-GL/2 208, 215gray backgro

Page 150 - Renaming the printer

Index 233IBM OS/2downloading drivers 22versions supported 19illegal operations, error messages 106image qualitycleaning page, printing 80defect t

Page 151

Index 234IrDA-compliant devicesprinting from 71, 72troubleshooting 136, 138Jjamsclearing 83duplex printing accessory 89error messages 105, 115freq

Page 152

Index 235landscape orientationdriver settings 38PCL commands 214setting as default 181language page, embedded web server 28language, control pane

Page 153 - To print an information page

Index 236loading mediaA4 31, 32custom sized 33, 34envelopes 37, 44error messages 112, 113labels 37letter 31, 32prepunched 35, 36LocalTalk support

Page 154 - Menu map

Index 237mediacurl, troubleshooting 128default image size, setting 178error messages 112first page, different 53fuser modes 177HP 167labels 37,

Page 155 - Configuration page

Index 238MSDS (material safety data sheet) 221multifunction finisherbins 41booklet bin error message 108booklets, making 74different paper size er

Page 156 - Supplies status page

Index 239on button 132one-sided printing, PCL commands 212online mode 144operating systems supported 19order supplies page, embedded web server

Page 157 - Usage page

Chapter 1 Printer basics 24Helpful printer software for increased printing flexibilitySoftware for Macintosh computersApple LaserWriter driver, versio

Page 158 - Chapter 5 Problem solving 158

Index 240papercurl, troubleshooting 128default image size, setting 178error messages 112first page, different 53fuser modes 177HP 167letter, loa

Page 159 - PCL or PS font list

Index 241PCL commandscommon 212escape sequences 209font list 211syntax 209PCL driversbackward compatibility 208features 21included 20PCL font list

Page 160 - File directory page

Index 242prepunched paperfuser mode 177loading 35, 36PCL commands 214printing 47preventative maintenance kit. See Printer Maintenance Kitprint cart

Page 161 - Jetdirect page

Index 243PS driversfeatures 21included 20PS error pages 134, 180PS font list, printing 159, 175PS fonts, Macintosh 25PS jobs, troubleshooting 1

Page 162 - Event log page

Index 244Resource Manager 26resource saving 205restoring factory default settings 195resuming printing 73Retrieve job menu 174returns, bulk 220

Page 163 - Printing a paper path test

Index 245softwareMacintosh 17operating systems supported 19toner level, checking from 77troubleshooting 135Windows 17sources, paperPCL commands 21

Page 164 - Specifications

Index 246storing print cartridges 76substituted fontsCourier, troubleshooting 140downloaded, troubleshooting 134, 145EPS files, troubleshooting 13

Page 165

Index 247Tray 1A4 paper, loading 31bad connection, error message 104capacity 9custom media, loading 33envelopes, loading 37, 44error messages 109

Page 166

Index 248troubleshootingcontrol panel LEDs 14control panel messages 103image defect tables 123information pages 153paper path test 163printing 1

Page 167

Index 249websitesEnergy Star 219firmware upgrades 10HP Customer Care 222HP Jetdirect Printer Installer for UNIX 26HP Web JetAdmin 18material saf

Page 168

Chapter 1 Printer basics 25Helpful printer software for increased printing flexibilityHP LaserJet Utility (Macintosh) The HP LaserJet Utility allows

Page 169

Index 250

Page 170

Chapter 1 Printer basics 26Helpful printer software for increased printing flexibilitySoftware for networksHP Web JetAdmin softwareHP Web JetAdmin is

Page 171 - Envelope margins

Chapter 1 Printer basics 27Helpful printer software for increased printing flexibilityHome pagesThe home pages of the embedded Web server are the info

Page 172 - Control panel menus

Chapter 1 Printer basics 28Helpful printer software for increased printing flexibilityDevice pagesThe device pages of the embedded Web server allow yo

Page 173

Chapter 1 Printer basics 29Helpful printer software for increased printing flexibilityNetwork pagesThe network pages of the embedded Web server provid

Page 174 - Retrieve job menu

iii1 Printer basicsFeatures and benefits of the printer. . . . . . . . . . . . . . . . . . . . . . . . . 9Layout and basic operation of the cont

Page 175 - Information menu

Chapter 2 Printing tasks 302Printing tasksThis section presents basic printing tasks, such as:z Orienting mediaz Basic printing instructionsz Selectin

Page 176 - Paper handling menu

Chapter 2 Printing tasks 31Orienting mediaOrienting mediaOrient media types and sizes according to the tray from which it will print and according to

Page 177

Chapter 2 Printing tasks 32Orienting mediaType of media Tray Duplexed Orient media like thisLetter or A4, including letterhead(weights up to 199 g/m2)

Page 178 - Configure device menu

Chapter 2 Printing tasks 33Orienting mediaType of media Tray Duplexed Orient media like thisOther standard sizes and custom sizes(weights up to 216 g/

Page 179

Chapter 2 Printing tasks 34Orienting mediaType of media Tray Duplexed Orient media like thisOther standard sizes and custom sizes(weights up to 199 g/

Page 180

Chapter 2 Printing tasks 35Orienting mediaType of media Tray Duplexed Orient media like thisPrepunched Letter or A4(weights up to 216 g/m2)(58 lb bond

Page 181

Chapter 2 Printing tasks 36Orienting mediaPrepunched Letter or A4(weights up to 199 g/m2)(53 lb bond) 2, 3, or 4 No Long edge with holes toward feed

Page 182

Chapter 2 Printing tasks 37Orienting mediaType of media Tray Duplexed Orient media like thisLabels, Letter, A4 size sheets, or transparencies Tray 1

Page 183

Chapter 2 Printing tasks 38Basic printing instructionsBasic printing instructionsThis section provides the basic instructions for printing when settin

Page 184 - Print quality submenu

Chapter 2 Printing tasks 39Basic printing instructions7 In the paper source box, select the tray from which you want paper pulled or select the paper

Page 185

iv3 Advanced printing tasksOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Using features in th

Page 186 - System setup submenu

Chapter 2 Printing tasks 40Selecting the output binSelecting the output binThe printer has several output locations: the standard output bin, the face

Page 187

Chapter 2 Printing tasks 41Selecting the output binIf you choose the 3,000-sheet stacker or 3,000-sheet stapler/stacker, the output bins are Bin 1 (fa

Page 188

Chapter 2 Printing tasks 42Selecting the output binSelecting an output locationYou can select an output location (bin) through your program or printer

Page 189 - I/O submenu

Chapter 2 Printing tasks 43Printing envelopesPrinting envelopesYou can print envelopes using optional Tray 1, which holds up to 10 envelopes. Many typ

Page 190 - EIO submenu

Chapter 2 Printing tasks 44Printing envelopesTo load envelopes in optional Tray 11 Open optional Tray 1, but do not pull out the extension. (Most enve

Page 191

Chapter 2 Printing tasks 45Printing envelopesTo change the fuser levers1 If an optional output device is installed, slide it away from the printer to

Page 192

Chapter 2 Printing tasks 46Printing envelopesTo print envelopes from a program1 Load envelopes into optional Tray 1.2 In your program or in the printe

Page 193

Chapter 2 Printing tasks 47Printing special paperPrinting special paperThis section contains guidelines for printing on special media, which includes

Page 194 - Resets submenu

Chapter 2 Printing tasks 48Printing special paperPrinting labelsz Orient labels according to the guidelines in “Orienting media” on page 31.z Print a

Page 195

Chapter 2 Printing tasks 49Printing special paperGuidelines for custom-size paper, card stock, and heavy paperz You can print custom-size paper from o

Page 196 - Service menu

vManaging the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Non-HP print cartridge . . . . . . . . . . . . . . . .

Page 197 - Printer memory and expansion

Chapter 3 Advanced printing tasks 50Overview3Advanced printing tasksOverviewThis section presents these advanced printing tasks:z Using features in th

Page 198

Chapter 3 Advanced printing tasks 51Using features in the printer driverUsing features in the printer driverWhen you print from a software application

Page 199

Chapter 3 Advanced printing tasks 52Using features in the printer driverFor Macintosh, you can select “Custom” and specify the text you choose, depend

Page 200 - Installing memory

Chapter 3 Advanced printing tasks 53Different first pageDifferent first pageTo print a different first page Follow these instructions for printing a

Page 201 - To install memory

Chapter 3 Advanced printing tasks 54Blank back pageBlank back pageThis option allows you to add blank pages to the end of a print job.For Windows, sel

Page 202

Chapter 3 Advanced printing tasks 55Customizing optional Tray 1 operationCustomizing optional Tray 1 operationCustomize optional Tray 1 to fit your pr

Page 203

Chapter 3 Advanced printing tasks 56Customizing optional Tray 1 operationManually feeding paper from optional Tray 1The manual feed feature is another

Page 204 - Checking memory installation

Chapter 3 Advanced printing tasks 57Printing by type and size of paperPrinting by type and size of paperYou can configure the printer to select paper

Page 205

Chapter 3 Advanced printing tasks 58Printing by type and size of paperTo print by type and size of paper Note Settings in the printer driver and softw

Page 206

Chapter 3 Advanced printing tasks 59Job retention featuresJob retention featuresThe four special job features available for this printer are: Private

Page 207 - Printer commands

viFile directory page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160Jetdirect page . . . . . . . . . . . . . . . . . . . .

Page 208 - HP-GL/2

Chapter 3 Advanced printing tasks 60Printing a private jobPrinting a private jobThe private printing feature lets a user specify that a job is not pri

Page 209 - Combining escape sequences

Chapter 3 Advanced printing tasks 61Printing a private jobDeleting a private jobA private job is automatically deleted from the printer hard disk acce

Page 210

Chapter 3 Advanced printing tasks 62Storing a print jobStoring a print jobThe user can download a print job to the printer hard disk accessory without

Page 211 - Selecting PCL 5e fonts

Chapter 3 Advanced printing tasks 63Storing a print jobPrinting a stored jobThe user can print a job stored on the printer hard disk accessory from th

Page 212

Chapter 3 Advanced printing tasks 64Storing a print jobDeleting a stored jobJobs stored on the printer hard disk accessory can be deleted from the con

Page 213

Chapter 3 Advanced printing tasks 65QuickCopying a jobQuickCopying a jobThe QuickCopy feature prints the requested number of copies of a job and store

Page 214

Chapter 3 Advanced printing tasks 66QuickCopying a jobPrinting additional copies of QuickCopy jobsThis section describes how to print additional copie

Page 215

Chapter 3 Advanced printing tasks 67QuickCopying a jobDeleting a QuickCopy jobDelete a QuickCopy job at the printer when you no longer need it. If the

Page 216

Chapter 3 Advanced printing tasks 68Proofing and holding a jobProofing and holding a jobThe proof and hold feature provides a quick and easy way to pr

Page 217 - Regulatory information

Chapter 3 Advanced printing tasks 69Proofing and holding a jobPrinting the remaining copies of a held jobThe user can print the remaining copies of a

Page 218 - Protecting the environment

viiD Printer commandsOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207Understanding PCL 5e printe

Page 219 - ENERGY STAR® partner

Chapter 3 Advanced printing tasks 70Proofing and holding a jobDeleting a held jobWhen a user sends a proof and hold job, the printer automatically del

Page 220

Chapter 3 Advanced printing tasks 71Printing with the optional HP Fast InfraRed (FIR) ReceiverPrinting with the optional HP Fast InfraRed (FIR) Receiv

Page 221

Chapter 3 Advanced printing tasks 72Printing with the optional HP Fast InfraRed (FIR) ReceiverPrinting a job using FIRDepending on the size of the job

Page 222

Chapter 3 Advanced printing tasks 73Interrupting and resuming printingInterrupting and resuming printingThe job interrupt and resume feature lets you

Page 223 - Environmental conformity

Chapter 3 Advanced printing tasks 74Making bookletsMaking bookletsTo make booklets easily, you can use the multifunction finisher as your output devic

Page 224

Chapter 4 Printer maintenance 75Overview4Printer maintenanceOverviewThis section explains basic printer maintenance.z Managing the print cartridgez Pr

Page 225 - Index 225

Chapter 4 Printer maintenance 76Managing the print cartridgeManaging the print cartridgeWhen you use a new, authentic HP print cartridge (C8543X), you

Page 226 - Index 226

Chapter 4 Printer maintenance 77Managing the print cartridgeCAUTION To prevent damage to the print cartridge, do not expose it to light for more than

Page 227 - Index 227

Chapter 4 Printer maintenance 78Managing the print cartridge1 At the bottom right of your screen (in the system tray), double-click the Printer icon.

Page 228 - Index 228

Chapter 4 Printer maintenance 79Print cartridge conditionsPrint cartridge conditionsPrint cartridge is lowWhen the print cartridge is low, the printer

Page 229 - Index 229

Chapter 1 Printer basics 81Printer basicsCongratulations on your purchase of an HP LaserJet 9000 Series printer. If you have not done so, see the star

Page 230 - Index 230

Chapter 4 Printer maintenance 80Print cartridge conditionsUsing the printer cleaning pageNote To ensure good print quality with certain types of paper

Page 231 - Index 231

Chapter 4 Printer maintenance 81Print cartridge conditionsConfiguring alerts You can use HP Web JetAdmin or the printer embedded Web server to config

Page 232 - Index 232

Chapter 5 Problem solving 82Overview5Problem solvingOverviewThis section will help you to troubleshoot and solve printer problems.“Clearing jams” on p

Page 233 - Index 233

Chapter 5 Problem solving 83Clearing jamsClearing jamsIf the printer control panel displays a paper jam message, look for paper in the locations indic

Page 234 - Index 234

Chapter 5 Problem solving 84Clearing jamsJam locations Optional Tray 1Right doorVertical transfer doorOptional Tray 4Tray 2 and Tray 3Left door(be

Page 235 - Index 235

Chapter 5 Problem solving 85Clearing jamsClearing jams from the input tray areasTo clear jams in optional Tray 11 Check for paper in the optional Tray

Page 236 - Index 236

Chapter 5 Problem solving 86Clearing jamsTo clear jams inside the right door1 Open the right door.2 Check for paper in the right door area, and remove

Page 237 - Index 237

Chapter 5 Problem solving 87Clearing jamsTo clear jams in Trays 2 and 31 Open the tray until it stops.2 Check for paper in the tray area, and remove a

Page 238 - Index 238

Chapter 5 Problem solving 88Clearing jamsTo clear jams in optional Tray 41 Open optional Tray 4.2 Check for paper in the tray area, and remove any pap

Page 239 - Index 239

Chapter 5 Problem solving 89Clearing jamsClearing jams from the duplex printing accessory (duplexer)To clear jams in the duplex printing accessory1 If

Page 240 - Index 240

Chapter 1 Printer basics 9Features and benefits of the printerFeatures and benefits of the printerPrint cartridgez supplies status page with toner gau

Page 241 - Index 241

Chapter 5 Problem solving 90Clearing jams6 Check for paper in the duplex printing accessory area, and remove any paper by pulling it out of the printe

Page 242 - Index 242

Chapter 5 Problem solving 91Clearing jamsClearing jams from the output areasTo clear jams in the standard output bin 1 If the jam extends into the out

Page 243 - Index 243

Chapter 5 Problem solving 92Clearing jamsTo clear jams in the left door (fuser area) 1 If an optional output device is installed, slide it away from

Page 244 - Index 244

Chapter 5 Problem solving 93Clearing jamsTo clear jams in the multifunction finisher1 Open the finisher cover.2 Slowly and carefully pull the paper st

Page 245 - Index 245

Chapter 5 Problem solving 94Clearing jams5 Carefully remove any paper from the printer output area.6 Carefully remove any paper from the finisher inpu

Page 246 - Index 246

Chapter 5 Problem solving 95Clearing jams9 Close the stapler-unit door.10 Reattach the finisher.910

Page 247 - Index 247

Chapter 5 Problem solving 96Clearing jamsTo clear a staple jam from the optional stapler/stackerNoteThe message JAM INSIDE STAPLER displays on the co

Page 248 - Index 248

Chapter 5 Problem solving 97Clearing jams5 Remove the jammed staple.6 Push the cartridge lever down.7 Insert the staple cartridge so that it snaps int

Page 249 - Index 249

Chapter 5 Problem solving 98Clearing jamsTo clear a staple jam from the multifunction finisher1 Open the stapler-unit door.2 Slide the stapler-unit to

Page 250

Chapter 5 Problem solving 99Clearing jams5 Remove the staple cartridge.6 Pull up on the lever labeled with a green dot.7 Remove the damaged staple.8 P

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