Hp LaserJet 9000 Printer series User Manual Page 145
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Chapter 5 Problem solving 145
Correcting output quality problems
Printer is usually slow to respond.
z Printer speed is highly dependent on how your software application is set up,
which printer driver you are using, and how much traffic is on the network. See the
start guide for configuration information.
z You might need to add more memory (See “Installing memory” on page 200).
Printer port problem. Check that your computer port is configured and working properly. One way to check
this is to connect another printer to that port on your computer and print from a
program you know works.
Printer prints only part of a page
or document.
The connection has been broken during transmission. If you move the portable device
during transmission, the connection can be broken. IRDA-compliant devices are
designed to recover from temporary connection interruptions. You have up to 40
seconds to re-establish the connection (depending on the portable device being
used).
Printer prints wrong fonts or
formats.
z The font is not present in the printer and must be downloaded from your program,
or the proper font DIMM must be installed. Check your program to make sure the
correct printer driver has been installed and configured. To verify that the font you
want is available, print a PS or PCL font list (See “Information menu” on
page 175).
z Your software selected a substitute font for one that is not available in the printer.
(See your software program manual for more information about font selection.)
Situation Solution
- Company 1
- Copyright and License 2
- Warranty 2
- Trademark Credits 2
- Contents 3
- 3 Advanced printing tasks 4
- 4 Printer maintenance 4
- 5 Problem solving 5
- A Specifications 6
- B Control panel menus 6
- D Printer commands 7
- E Regulatory information 7
- Printer basics 8
- Print cartridge 9
- Paper handling options 9
- Connectivity 10
- Environmental features 10
- Firmware updates 10
- Optional HP EIO hard disk 11
- Using control panel menus 15
- Windows software 17
- Macintosh software 17
- Printer drivers 20
- Printer driver help 21
- Software for Windows 22
- Software for networks 26
- Home pages 27
- Device pages 28
- Network pages 29
- Printing tasks 30
- Orienting media 31
- Basic printing instructions 38
- Selecting the output bin 40
- Selecting an output location 42
- Printing envelopes 43
- To change the fuser levers 45
- Printing special paper 47
- Printing labels 48
- Printing transparencies 48
- Printing full-bleed paper 49
- Advanced printing tasks 50
- Printer collation 51
- New printer driver features 51
- Printing watermarks 51
- Different first page 53
- Blank back page 54
- Job retention features 59
- Printing a private job 60
- Deleting a private job 61
- Storing a print job 62
- Printing a stored job 63
- Deleting a stored job 64
- QuickCopying a job 65
- Deleting a QuickCopy job 67
- Proofing and holding a job 68
- To print a proof and hold job 69
- Deleting a held job 70
- Printing a job using FIR 72
- Making booklets 74
- Printer maintenance 75
- Managing the print cartridge 76
- Checking the toner level 77
- Using HP Web JetAdmin 78
- Print cartridge conditions 79
- Shaking the print cartridge 80
- Configuring alerts 81
- Problem solving 82
- Jam locations 84
- Chapter 5 Problem solving 95 95
- 10 Reattach the finisher 95
- Chapter 5 Problem solving 100 100
- Clearing jams 100
- Solving repeated paper jams 102
- If a message persists 103
- Light print or fade 125
- Dropouts 125
- Gray background 126
- Toner smear 126
- Loose toner 127
- Repeating defects 127
- Misformed characters 127
- Page skew 128
- Curl or wave 128
- Wrinkles or creases 128
- Detecting printer problems 131
- Determining printer problems 132
- Cabling configurations 148
- Selecting an alternate PPD 149
- Renaming the printer 150
- To print an information page 153
- Menu map 154
- Configuration page 155
- Supplies status page 156
- Usage page 157
- Chapter 5 Problem solving 158 158
- PCL or PS font list 159
- File directory page 160
- Jetdirect page 161
- Event log page 162
- Printing a paper path test 163
- Specifications 164
- Envelope margins 171
- Control panel menus 172
- Retrieve job menu 174
- Information menu 175
- Paper handling menu 176
- Configure device menu 178
- Print quality submenu 184
- System setup submenu 186
- I/O submenu 189
- EIO submenu 190
- Diagnostics submenu 194
- Resets submenu 194
- Service menu 196
- Printer memory and expansion 197
- Installing memory 200
- To install memory 201
- Checking memory installation 204
- Printer commands 207
- HP-GL/2 208
- Combining escape sequences 209
- Selecting PCL 5e fonts 211
- Regulatory information 217
- Protecting the environment 218
- ENERGY STAR® partner 219
- Environmental conformity 223
- Index 225 225
- Index 226 226
- Index 227 227
- Index 228 228
- Index 229 229
- Index 230 230
- Index 231 231
- Index 232 232
- Index 233 233
- Index 234 234
- Index 235 235
- Index 236 236
- Index 237 237
- Index 238 238
- Index 239 239
- Index 240 240
- Index 241 241
- Index 242 242
- Index 243 243
- Index 244 244
- Index 245 245
- Index 246 246
- Index 247 247
- Index 248 248
- Index 249 249
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