HP Photosmart C4600 seriesWindows Help
3 Paper basicsYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and
1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeRemove and then reinsert the pri
For more information, see:•“Cartridge warranty information” on page 43•“Order ink supplies” on page 42Cause: You installed new print cartridges that n
4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage
HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you easily produce
3. Lightly press down on the print cartridge to release it, and then pull it towards youout of the slot.NOTE: Do not remove both print cartridges at t
9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau
Solution 3: Remove and reinsert the print cartridgesSolution: One or both of the print cartridges are not installed or are installedincorrectly. Remov
9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau
1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeCause: When the product detected
3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta
HP Photo Value PackHP Photo Value Packs conveniently package original HP cartridges and HP AdvancedPhoto Paper to save you time and take the guesswork
6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.Cause: The indicated print cartridge were installed incorrectly.If this did
2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.3. Lightly press down on the print car
9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau
If you are using print cartridges that are not compatible with the product, replace theindicated print cartridges with print cartridges that are compa
3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta
6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.NOTE: If the print cartridges are installed in the wrong slots and you cann
3. Check to make sure you are using the correct print cartridges for your product. For alist of compatible print cartridges, see the printed documenta
8. Remove the tri-color print cartridge from the slot on the left.Press down on the cartridge to release it, and then pull it toward you out of the sl
3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta
6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.Cause: The indicated print cartridges were installed incorrectly.If this di
HP Printing PaperHP Printing Paper is a high-quality multifunction paper. It produces documents that lookand feel more substantial than documents prin
2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.3. Lightly press down on the print car
9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using of a non-HP supply wi
Chapter 10120 Solve a problemSolve a problem
11 Stop the current jobTo stop a print job from the product▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again.It
Chapter 11122 Stop the current jobStop the current job
12 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad
Type Paper weight Paper tray*Legal paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper)Index cards 110 lb. index max (200 gsm) Up to 30Hagaki car
designed to separate easily. Fasteners and other connections are easy to locate, access, andremove using common tools. High priority parts have been d
HP inkjet supplies recycling programHP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program isavailable in many countr
NOTE: At this time, some portions of the HP Web site are available in English only.Load media▲ Do one of the following:Load small-size papera. Lower p
Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro
Toxic and hazardous substance tableRegulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This
FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to
Notice to users in KoreaB鞾韥韥閵뇊끞ꗞꭖ뭪겕韥韥넩韥韥鱉閵뇊끞B鞾냱ꈑ놹녅볁놶뼞麦ꈒ냹뼑韥韥ꈑ늱ꈑ閵뇊꾅ꩡ끞뼍鱉阸냹ꑞ놶냱ꈑ뼍ꐥꑝ麕덵꾢꾅ꩡ끞뼕ꯍ넽걪鱽鲙Noise emission statement for G
IndexSymbols/Numerics10 x 15 cm photo paperspecifications 123Aafter the support period 47alignmentfailed 96print cartridges 96Bblankcopy 84scan 85butt
print qualitysmeared ink 58print settingsprint quality 57printingwith one ink cartridge 42Printing Shortcuts tab 24problemscopy 81error messages 86pri
Load full-size papera. Lower paper tray. Slide paper-width guide outwards.b. Load paper. Insert stack of paper into paper tray with short edge forwa
Related topics“Information on paper” on page 12Information on paperThe HP Photosmart is designed to work well with most paper types. Test a variety of
4Print“Print documents” on page 13“Print photos” on page 14“Print envelopes” on page 20“Print on specialty media” on page 21“Print a Web page” on page
5. Select the appropriate options for your print job by using the features available in theAdvanced, Printing Shortcuts, Features, and Color tabs.TIP:
6. Click the Features tab.7. In the Size list, click the size of photo paper loaded in the input tray.If a borderless image can be printed on the spec
8. In the Basic Options area, select a high print quality, such as Best, from the PrintQuality drop-down list.NOTE: To achieve the highest dpi resolut
HP Photosmart C4600 series
b. Select project type. Press button next to Photo on Home screen. Press button next to Memory Card Print.c. Insert memory.1 Memory Stick, Memory St
Print photo on full-size papera. Load paper. Load full-size photo paper in paper tray.b. Select project type. Press the button next to Photo on Home
Press OK. Press button next to Photo Size. Press button next to 8.5 x 11 to change paper size.e. Print photo. Press Print.Print passport photosa.
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo
To print a group of addresses on labels or envelopes1. Print a test page on plain paper first.2. Place the test page on top of the label sheet or enve
3. Make sure the product is the selected printer.4. Click the button that opens the Properties dialog box.Depending on your software application, this
TIP: To print Web pages correctly, you might need to set your print orientation toLandscape.Print using Maximum dpiUse maximum dpi mode to print high-
To view the print resolution1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make
5. In the Printing Shortcuts list, click a printing shortcut.The print settings for the selected printing shortcut are displayed.6. Change the print s
Chapter 426 PrintPrint
5 Scan•“Scan to a computer” on page 27•“Scan to a memory card” on page 28•“Scan and reprint photos” on page 35Scan to a computerTo scan to a computer1
c.Close lid.2. Connect to computer.3. Start scan.a. Press button next to Scan.b. Press button next to Scan to PC.Related topics“Stop the current job”
c.Close lid.2. Select Scan.a. Press button next to Scan.b. Press button next to Scan to Memory Card.3. Insert memory.1 Memory Stick, Memory Stick Pro,
Chapter 530 ScanScan
6Copy•“Copy text or mixed documents” on page 31•“Copy photos (reprint)” on page 35Copy text or mixed documentsCopy text or mixed documents▲ Do one of
Close lid.c.Select Copy. Press button next to Copy. Press button next to Black Copy . Press button next to Actual Size. Press button next to Copi
Load original print side down on right front corner of glass.Close lid.c. Select Copy. Press button next to Copy. Press button next to Color Copy
Change the copy settingsTo set the paper size from the control panel1. Press the button next to Copy.2. Select the copy type.3. Press the button next
7 Reprint photosTo reprint an original photo1. Load paper.▲ Load up to 13 x 18 cm (5 x 7 inch) photo paper in paper tray.2. Select project type.a. Pre
c.Close lid.4. Reprint photo.a.Press OK.b.Press Prints to increase number of copies to two.c.Press OK.Related topics“Stop the current job” on page 121
Contents1 HP Photosmart C4600 series Help...32 Get to know the
8 Save photosYou can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card to your computer’s hard drive for
Chapter 838 Save photosSave photos
9 Work with cartridges• Check the estimated ink levels•Replace the cartridges•Order ink supplies•Cartridge warranty informationCheck the estimated ink
Replace the cartridgesTo replace the cartridges1. Check that power is on.2. Remove cartridge.a. Open cartridge access door.Wait for print carriage to
c. Line up colored shaped icons, then slide cartridge into slot until it clicks into place.d. Close cartridge door.4. Align cartridges.a. When prompte
Order ink suppliesTo learn which HP supplies work with your product, order supplies online, or create aprintable shopping list, open HP Solution Cente
Cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HPprinting device. This warranty does
Chapter 944 Work with cartridgesWork with cartridges
10 Solve a problemThis section contains the following topics:•HP support•Uninstall and reinstall the software•Setup troubleshooting•Print quality trou
Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America(including Mexico). To determine the durat
2Contents
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Additional warranty optionsExtended service plans are available for the HP Photosmart at additional costs. Go towww.hp.com/support, select your countr
To verify that the software is properly installed, double-click the HP Solution Center iconon the desktop. If the HP Solution Center shows the essenti
The product will not turn onTry the following solutions if there are no light indications, no noise, and no movementfrom the product when you turn it
Cause: The product experienced an error.If this did not solve the issue, try the next solution.Solution 3: Press the On button more slowlySolution: Th
Once you have installed the software, connecting your computer to the product witha USB cable is straightforward. Simply plug one end of the USB cable
• Check the USB cable. If you are using an older cable, it might not be workingproperly. Try connecting it to another product to see if the USB cable
When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happensSolution: If the installation does not run automatically, you can start it ma
CAUTION: If the computer is manufactured by HP or Compaq, do notremove any applications other than those listed below.• HP Imaging device functions• H
h. Click Apply, and then click Close.NOTE: If you receive a message stating Access is denied while makingchanges, click OK and continue. The message w
1 HP Photosmart C4600 series HelpFor information about the HP Photosmart, see:•“Get to know the HP Photosmart” on page 5•“Print” on page 13•“Scan” on
A red X appears on the USB connect promptSolution: Check that the product is turned on, and then try the USB connectionagain.To retry the USB connecti
• Ink is not filling the text or graphics completely•The printout has a horizontal band of distortion near the bottom of a borderless print•Printouts
Solution 2: Make sure paper is loaded correctly in the input traySolution: Make sure the paper is loaded correctly and that it is not wrinkled or toot
If you are satisfied with the print quality, continue printing in ink-backup mode. Or,replace the missing print cartridge.For more information, see:•“
self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more informat
For more information, see:•“Recommended papers for printing” on page 8•“Information on paper” on page 12Cause: The wrong kind of paper was loaded in t
NOTE: During ink-backup mode, the product can only print jobs from thecomputer. You cannot initiate a print job from the control panel (such as printi
NOTE: For maximum dpi resolution, go to the Advanced tab, and then selectEnabled from the Maximum dpi drop-down list.For more information, see:“Print
Cause: The print quality setting was set too low.If this did not solve the issue, try the next solution.Solution 3: If the print cartridge was dropped
Check to see if your print cartridge is still under warranty and end of warranty datehas not been reached.• If the end of warranty date has been reach
Chapter 14 HP Photosmart C4600 series HelpHP Photosmart C4600 series Help
For more information, see:•“Recommended papers for printing” on page 8•“Information on paper” on page 12Cause: The wrong kind of paper was loaded in t
4. Click the Device Services tab.5. Click Clean the Print Cartridges.6. Follow the prompts until you are satisfied with the quality of the output, and
Solution 1: Check the print settingsSolution: Check the print settings.• Check the paper type setting to make sure it matches the type of paper loaded
NOTE: There is no problem with the ink supplies and replacing the printcartridges is unnecessary.For more information, see:•“Recommended papers for pr
Ink streaks on the back of the paperTry the following solutions if there is smeared ink on the back of your printout.•Solution 1: Print on a page of p
Some software applications offer custom fonts that have jagged edges when enlargedor printed. Also, if you want to print bitmapped text, it might have
• The product prints meaningless characters•The pages in my document came out in the wrong order•The margins are not printing as expected•A blank page
The product prints meaningless charactersTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution
Make sure the margin settings for the document do not exceed the printable area ofthe product.To check your margin settings1. Preview your print job b
Cause: A stack of envelopes was loaded incorrectly.A blank page came out while printingTry the following solutions to resolve the issue. Solutions are
2 Get to know the HP Photosmart• Printer parts•Control panel featuresPrinter partsFigure 2-1 Printer parts1 Color graphics display (also referred to a
1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeCause: The protective plastic ta
• Solution 1: Remove and reinsert the memory card•Solution 2: Remove the additional memory cardSolution 1: Remove and reinsert the memory cardSolution
If the memory card is not inserted properly, the product will not respond and the greenPhoto light (near the memory card slots) will blink rapidly.Aft
Solution 1: Install the product softwareSolution: Install the product software that came with the product. If it is installed,restart your computer.To
For more information on setting up the product and connecting it to your computer,see the Setup Guide that came with the product.Cause: The product wa
Cause: The original was placed incorrectly on the glass.If this did not solve the issue, try the next solution.Solution 3: Wait until the product comp
Cause: The original was placed incorrectly on the glass.Resize to Fit is not working as expectedTry the following solutions to resolve the issue. Solu
Cause: The original was placed incorrectly on the glass.If this did not solve the issue, try the next solution.Solution 3: Wipe the glass and the back
• Scanned image is blank•Scanned image is incorrectly cropped•Scanned image has incorrect page layout•Scanned image shows dotted lines instead of text
If you scanned an original that has graphics or artwork surrounding the text, thescanner might not have recognized the text.Text format is incorrectSo
Control panel featuresFigure 2-2 Control panel features2.1 Back: Returns to the previous screen.2 Cancel: Stops the current operation, restores defaul
• Print cartridge messagesProduct messagesThe following is a list of product-related error messages:•Door open•Firmware revision mismatch•Memory is fu
Go to www.hp.com/support. If prompted, choose your country/region, and then clickContact HP for information on calling for technical support.Cause: Th
Solution 4: Check the connection from the product to your computerSolution: Check the connection from the product to your computer. Verify that theUSB
Cause: Some of the files on the inserted memory card were damaged.Photos not foundTry the following solutions to resolve the issue. Solutions are list
• Solution 2: Reformat the memory card in your digital camera.Solution 1: Reinsert the memory card in the productSolution: Reinsert the memory card in
Solution 1: Close some applications or restart your computerSolution: Close all unnecessary applications. This includes applications that run inthe ba
Solution 2: Push the memory card all the way forwardSolution: Remove the memory card and reinsert it in the memory card slot until itstops.Cause: You
Card is inserted incorrectlySolution: Turn the memory card so that the label faces up and the contacts arefacing the product, and then push the card f
Cause: Paper in the input tray was upside down.Paper orientation errorSolution: Insert paper into the input tray with the short edge forward and the p
• General printer errorLow on inkSolution: Ink level warnings and indicators provide estimates for planning purposesonly. When you receive a low-ink w
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