Hp Photosmart C4680 All-in-One Printer User Manual

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Summary of Contents

Page 1 - Windows Help

HP Photosmart C4600 seriesWindows Help

Page 2 - HP Photosmart C4600 series

3 Paper basicsYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and

Page 3

1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeRemove and then reinsert the pri

Page 4 - Contents

For more information, see:•“Cartridge warranty information” on page 43•“Order ink supplies” on page 42Cause: You installed new print cartridges that n

Page 5

4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage

Page 6

HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you easily produce

Page 7 - Chapter 1

3. Lightly press down on the print cartridge to release it, and then pull it towards youout of the slot.NOTE: Do not remove both print cartridges at t

Page 8 - Printer parts

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

Page 9 - Control panel features

Solution 3: Remove and reinsert the print cartridgesSolution: One or both of the print cartridges are not installed or are installedincorrectly. Remov

Page 10 - 3 Paper basics

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

Page 11 - Paper basics

1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeCause: When the product detected

Page 12

3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta

Page 13 - Load media

HP Photo Value PackHP Photo Value Packs conveniently package original HP cartridges and HP AdvancedPhoto Paper to save you time and take the guesswork

Page 14 - Load media 11

6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.Cause: The indicated print cartridge were installed incorrectly.If this did

Page 15 - Information on paper

2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.3. Lightly press down on the print car

Page 16 - Print documents

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

Page 17 - Print photos

If you are using print cartridges that are not compatible with the product, replace theindicated print cartridges with print cartridges that are compa

Page 18 - Print photos 15

3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta

Page 19 - 16 Print

6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.NOTE: If the print cartridges are installed in the wrong slots and you cann

Page 20

3. Check to make sure you are using the correct print cartridges for your product. For alist of compatible print cartridges, see the printed documenta

Page 21

8. Remove the tri-color print cartridge from the slot on the left.Press down on the cartridge to release it, and then pull it toward you out of the sl

Page 22 - Print photos 19

3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta

Page 23 - Print envelopes

6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.Cause: The indicated print cartridges were installed incorrectly.If this di

Page 24 - Print on specialty media

HP Printing PaperHP Printing Paper is a high-quality multifunction paper. It produces documents that lookand feel more substantial than documents prin

Page 25 - 22 Print

2. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.3. Lightly press down on the print car

Page 26 - View the print resolution

9. Repeat if necessary for the other print cartridge.10. Gently close the print cartridge door and plug the power cord into the back of theproduct.Cau

Page 27 - Printing shortcuts

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using of a non-HP supply wi

Page 28

Chapter 10120 Solve a problemSolve a problem

Page 29 - 26 Print

11 Stop the current jobTo stop a print job from the product▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again.It

Page 30 - Scan to a computer

Chapter 11122 Stop the current jobStop the current job

Page 31 - Scan to a memory card

12 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad

Page 32

Type Paper weight Paper tray*Legal paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper)Index cards 110 lb. index max (200 gsm) Up to 30Hagaki car

Page 33 - Chapter 5

designed to separate easily. Fasteners and other connections are easy to locate, access, andremove using common tools. High priority parts have been d

Page 34 - Copy text or mixed documents

HP inkjet supplies recycling programHP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program isavailable in many countr

Page 35 - Chapter 6

NOTE: At this time, some portions of the HP Web site are available in English only.Load media▲ Do one of the following:Load small-size papera. Lower p

Page 36

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Page 37 - Change the copy settings

Toxic and hazardous substance tableRegulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This

Page 38 - 7 Reprint photos

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

Page 39 - Reprint photos

Notice to users in KoreaB鞾韥韥閵뇊끞ꗞꭖ뭪겕韥韥넩韥韥鱉閵뇊끞B鞾냱ꈑ놹녅볁놶뼞麦ꈒ냹뼑韥韥ꈑ꫑늱ꈑ閵뇊꾅꫑ꩡ끞뼍鱉阸냹ꑞ놶냱ꈑ뼍ꐥꑝ麕덵꾢꾅꫑ꩡ끞뼕ꯍ넽걪鱽鲙Noise emission statement for G

Page 40 - 8 Save photos

IndexSymbols/Numerics10 x 15 cm photo paperspecifications 123Aafter the support period 47alignmentfailed 96print cartridges 96Bblankcopy 84scan 85butt

Page 41 - Save photos

print qualitysmeared ink 58print settingsprint quality 57printingwith one ink cartridge 42Printing Shortcuts tab 24problemscopy 81error messages 86pri

Page 42 - 9 Work with cartridges

Load full-size papera. Lower paper tray. Slide paper-width guide outwards.b. Load paper. Insert stack of paper into paper tray with short edge forwa

Page 43 - Replace the cartridges

Related topics“Information on paper” on page 12Information on paperThe HP Photosmart is designed to work well with most paper types. Test a variety of

Page 44 - Work with cartridges

4Print“Print documents” on page 13“Print photos” on page 14“Print envelopes” on page 20“Print on specialty media” on page 21“Print a Web page” on page

Page 45 - Ink-backup mode

5. Select the appropriate options for your print job by using the features available in theAdvanced, Printing Shortcuts, Features, and Color tabs.TIP:

Page 46

6. Click the Features tab.7. In the Size list, click the size of photo paper loaded in the input tray.If a borderless image can be printed on the spec

Page 47 - 44 Work with cartridges

8. In the Basic Options area, select a high print quality, such as Best, from the PrintQuality drop-down list.NOTE: To achieve the highest dpi resolut

Page 48 - 10 Solve a problem

HP Photosmart C4600 series

Page 49 - 46 Solve a problem

b. Select project type. Press button next to Photo on Home screen. Press button next to Memory Card Print.c. Insert memory.1 Memory Stick, Memory St

Page 50 - www.hp.com/support

Print photo on full-size papera. Load paper. Load full-size photo paper in paper tray.b. Select project type. Press the button next to Photo on Home

Page 51 - Additional warranty options

 Press OK. Press button next to Photo Size. Press button next to 8.5 x 11 to change paper size.e. Print photo. Press Print.Print passport photosa.

Page 52 - Setup troubleshooting

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate,Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo

Page 53 - The product will not turn on

To print a group of addresses on labels or envelopes1. Print a test page on plain paper first.2. Place the test page on top of the label sheet or enve

Page 54 - Setup troubleshooting 51

3. Make sure the product is the selected printer.4. Click the button that opens the Properties dialog box.Depending on your software application, this

Page 55 - 52 Solve a problem

TIP: To print Web pages correctly, you might need to set your print orientation toLandscape.Print using Maximum dpiUse maximum dpi mode to print high-

Page 56 - Setup troubleshooting 53

To view the print resolution1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make

Page 57 - 54 Solve a problem

5. In the Printing Shortcuts list, click a printing shortcut.The print settings for the selected printing shortcut are displayed.6. Change the print s

Page 60 - Print quality troubleshooting

5 Scan•“Scan to a computer” on page 27•“Scan to a memory card” on page 28•“Scan and reprint photos” on page 35Scan to a computerTo scan to a computer1

Page 61 - 58 Solve a problem

c.Close lid.2. Connect to computer.3. Start scan.a. Press button next to Scan.b. Press button next to Scan to PC.Related topics“Stop the current job”

Page 62

c.Close lid.2. Select Scan.a. Press button next to Scan.b. Press button next to Scan to Memory Card.3. Insert memory.1 Memory Stick, Memory Stick Pro,

Page 63 - 60 Solve a problem

Chapter 530 ScanScan

Page 64

6Copy•“Copy text or mixed documents” on page 31•“Copy photos (reprint)” on page 35Copy text or mixed documentsCopy text or mixed documents▲ Do one of

Page 65 - 62 Solve a problem

Close lid.c.Select Copy. Press button next to Copy. Press button next to Black Copy . Press button next to Actual Size. Press button next to Copi

Page 66

 Load original print side down on right front corner of glass.Close lid.c. Select Copy. Press button next to Copy. Press button next to Color Copy

Page 67 - 64 Solve a problem

Change the copy settingsTo set the paper size from the control panel1. Press the button next to Copy.2. Select the copy type.3. Press the button next

Page 68

7 Reprint photosTo reprint an original photo1. Load paper.▲ Load up to 13 x 18 cm (5 x 7 inch) photo paper in paper tray.2. Select project type.a. Pre

Page 69 - 66 Solve a problem

c.Close lid.4. Reprint photo.a.Press OK.b.Press Prints to increase number of copies to two.c.Press OK.Related topics“Stop the current job” on page 121

Page 70

Contents1 HP Photosmart C4600 series Help...32 Get to know the

Page 71 - 68 Solve a problem

8 Save photosYou can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card to your computer’s hard drive for

Page 72

Chapter 838 Save photosSave photos

Page 73 - 70 Solve a problem

9 Work with cartridges• Check the estimated ink levels•Replace the cartridges•Order ink supplies•Cartridge warranty informationCheck the estimated ink

Page 74 - The text edges are jagged

Replace the cartridgesTo replace the cartridges1. Check that power is on.2. Remove cartridge.a. Open cartridge access door.Wait for print carriage to

Page 75 - Print troubleshooting

c. Line up colored shaped icons, then slide cartridge into slot until it clicks into place.d. Close cartridge door.4. Align cartridges.a. When prompte

Page 76 - Envelopes print incorrectly

Order ink suppliesTo learn which HP supplies work with your product, order supplies online, or create aprintable shopping list, open HP Solution Cente

Page 77 - 74 Solve a problem

Cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HPprinting device. This warranty does

Page 78 - Print troubleshooting 75

Chapter 944 Work with cartridgesWork with cartridges

Page 79 - 76 Solve a problem

10 Solve a problemThis section contains the following topics:•HP support•Uninstall and reinstall the software•Setup troubleshooting•Print quality trou

Page 80 - Memory card troubleshooting

Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America(including Mexico). To determine the durat

Page 82

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Page 83 - 80 Solve a problem

Additional warranty optionsExtended service plans are available for the HP Photosmart at additional costs. Go towww.hp.com/support, select your countr

Page 84 - Copy troubleshooting

To verify that the software is properly installed, double-click the HP Solution Center iconon the desktop. If the HP Solution Center shows the essenti

Page 85 - 82 Solve a problem

The product will not turn onTry the following solutions if there are no light indications, no noise, and no movementfrom the product when you turn it

Page 86 - Copy troubleshooting 83

Cause: The product experienced an error.If this did not solve the issue, try the next solution.Solution 3: Press the On button more slowlySolution: Th

Page 87 - Scan troubleshooting

Once you have installed the software, connecting your computer to the product witha USB cable is straightforward. Simply plug one end of the USB cable

Page 88 - Scan troubleshooting 85

• Check the USB cable. If you are using an older cable, it might not be workingproperly. Try connecting it to another product to see if the USB cable

Page 89 - Text is incorrect or missing

When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happensSolution: If the installation does not run automatically, you can start it ma

Page 90 - Product messages

CAUTION: If the computer is manufactured by HP or Compaq, do notremove any applications other than those listed below.• HP Imaging device functions• H

Page 91 - 88 Solve a problem

h. Click Apply, and then click Close.NOTE: If you receive a message stating Access is denied while makingchanges, click OK and continue. The message w

Page 92 - File messages

1 HP Photosmart C4600 series HelpFor information about the HP Photosmart, see:•“Get to know the HP Photosmart” on page 5•“Print” on page 13•“Scan” on

Page 93 - 90 Solve a problem

A red X appears on the USB connect promptSolution: Check that the product is turned on, and then try the USB connectionagain.To retry the USB connecti

Page 94 - General user messages

• Ink is not filling the text or graphics completely•The printout has a horizontal band of distortion near the bottom of a borderless print•Printouts

Page 95 - 92 Solve a problem

Solution 2: Make sure paper is loaded correctly in the input traySolution: Make sure the paper is loaded correctly and that it is not wrinkled or toot

Page 96 - Errors 93

If you are satisfied with the print quality, continue printing in ink-backup mode. Or,replace the missing print cartridge.For more information, see:•“

Page 97 - Paper messages

self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more informat

Page 98 - Print cartridge messages

For more information, see:•“Recommended papers for printing” on page 8•“Information on paper” on page 12Cause: The wrong kind of paper was loaded in t

Page 99 - 96 Solve a problem

NOTE: During ink-backup mode, the product can only print jobs from thecomputer. You cannot initiate a print job from the control panel (such as printi

Page 100 - Solve a problem

NOTE: For maximum dpi resolution, go to the Advanced tab, and then selectEnabled from the Maximum dpi drop-down list.For more information, see:“Print

Page 101 - 98 Solve a problem

Cause: The print quality setting was set too low.If this did not solve the issue, try the next solution.Solution 3: If the print cartridge was dropped

Page 102 - Errors 99

Check to see if your print cartridge is still under warranty and end of warranty datehas not been reached.• If the end of warranty date has been reach

Page 103 - 100 Solve a problem

Chapter 14 HP Photosmart C4600 series HelpHP Photosmart C4600 series Help

Page 104 - Errors 101

For more information, see:•“Recommended papers for printing” on page 8•“Information on paper” on page 12Cause: The wrong kind of paper was loaded in t

Page 105

4. Click the Device Services tab.5. Click Clean the Print Cartridges.6. Follow the prompts until you are satisfied with the quality of the output, and

Page 106 - Errors 103

Solution 1: Check the print settingsSolution: Check the print settings.• Check the paper type setting to make sure it matches the type of paper loaded

Page 107 - 104 Solve a problem

NOTE: There is no problem with the ink supplies and replacing the printcartridges is unnecessary.For more information, see:•“Recommended papers for pr

Page 108 - Errors 105

Ink streaks on the back of the paperTry the following solutions if there is smeared ink on the back of your printout.•Solution 1: Print on a page of p

Page 109

Some software applications offer custom fonts that have jagged edges when enlargedor printed. Also, if you want to print bitmapped text, it might have

Page 110 - Errors 107

• The product prints meaningless characters•The pages in my document came out in the wrong order•The margins are not printing as expected•A blank page

Page 111 - 108 Solve a problem

The product prints meaningless charactersTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution

Page 112 - Errors 109

Make sure the margin settings for the document do not exceed the printable area ofthe product.To check your margin settings1. Preview your print job b

Page 113 - 110 Solve a problem

Cause: A stack of envelopes was loaded incorrectly.A blank page came out while printingTry the following solutions to resolve the issue. Solutions are

Page 114 - Errors 111

2 Get to know the HP Photosmart• Printer parts•Control panel featuresPrinter partsFigure 2-1 Printer parts1 Color graphics display (also referred to a

Page 115 - 112 Solve a problem

1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeCause: The protective plastic ta

Page 116 - Errors 113

• Solution 1: Remove and reinsert the memory card•Solution 2: Remove the additional memory cardSolution 1: Remove and reinsert the memory cardSolution

Page 117 - 114 Solve a problem

If the memory card is not inserted properly, the product will not respond and the greenPhoto light (near the memory card slots) will blink rapidly.Aft

Page 118 - Errors 115

Solution 1: Install the product softwareSolution: Install the product software that came with the product. If it is installed,restart your computer.To

Page 119 - 116 Solve a problem

For more information on setting up the product and connecting it to your computer,see the Setup Guide that came with the product.Cause: The product wa

Page 120 - Errors 117

Cause: The original was placed incorrectly on the glass.If this did not solve the issue, try the next solution.Solution 3: Wait until the product comp

Page 121 - 118 Solve a problem

Cause: The original was placed incorrectly on the glass.Resize to Fit is not working as expectedTry the following solutions to resolve the issue. Solu

Page 122 - Errors 119

Cause: The original was placed incorrectly on the glass.If this did not solve the issue, try the next solution.Solution 3: Wipe the glass and the back

Page 123 - 120 Solve a problem

• Scanned image is blank•Scanned image is incorrectly cropped•Scanned image has incorrect page layout•Scanned image shows dotted lines instead of text

Page 124 - 11 Stop the current job

If you scanned an original that has graphics or artwork surrounding the text, thescanner might not have recognized the text.Text format is incorrectSo

Page 125 - Stop the current job

Control panel featuresFigure 2-2 Control panel features2.1 Back: Returns to the previous screen.2 Cancel: Stops the current operation, restores defaul

Page 126 - 12 Technical information

• Print cartridge messagesProduct messagesThe following is a list of product-related error messages:•Door open•Firmware revision mismatch•Memory is fu

Page 127

Go to www.hp.com/support. If prompted, choose your country/region, and then clickContact HP for information on calling for technical support.Cause: Th

Page 128 - Recycling program

Solution 4: Check the connection from the product to your computerSolution: Check the connection from the product to your computer. Verify that theUSB

Page 129 - Power consumption

Cause: Some of the files on the inserted memory card were damaged.Photos not foundTry the following solutions to resolve the issue. Solutions are list

Page 130 - Chemical Substances

• Solution 2: Reformat the memory card in your digital camera.Solution 1: Reinsert the memory card in the productSolution: Reinsert the memory card in

Page 131 - Regulatory notices

Solution 1: Close some applications or restart your computerSolution: Close all unnecessary applications. This includes applications that run inthe ba

Page 132 - FCC statement

Solution 2: Push the memory card all the way forwardSolution: Remove the memory card and reinsert it in the memory card slot until itstops.Cause: You

Page 133 - Geräuschemission

Card is inserted incorrectlySolution: Turn the memory card so that the label faces up and the contacts arefacing the product, and then push the card f

Page 134

Cause: Paper in the input tray was upside down.Paper orientation errorSolution: Insert paper into the input tray with the short edge forward and the p

Page 135

• General printer errorLow on inkSolution: Ink level warnings and indicators provide estimates for planning purposesonly. When you receive a low-ink w

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