Hp LaserJet P2055dn User Manual

HP LaserJet P2050 Series PrinterUser Guide

Appendix A Supplies and accessoriesOrder parts, accessories, and supplies ...

7. Close the access door, and press firmly until it snaps into place.8. Reconnect the interface cables and the power cord.9. Turn the product on.Check

Use the following guidelines if you use the page description language (PDL) ability to mark resourcesas permanent. For technical details, see an appro

Clean the productClean the outside of the printer with a clean, damp cloth when necessary.CAUTION: Do not use ammonia-based cleaners on or around the

3. Replace the print cartridge, and close the print-cartridge door.4. Reconnect the power cord, and turn the product on.Clean the paper pathDuring the

Clean the Tray 1 pickup rollerIf the product is having trouble picking up paper from Tray 1, follow these instructions.1. Turn the product off, discon

4. Press the two black retaining tabs outward until the pickup roller is released from its seat.5. Remove the pickup roller from the product.6. Dab a

8. Allow the pickup roller to dry completely.9. Line up the black retaining tabs in the product with the grooves in the pickup roller, and then presst

12. Reconnect the power cord, and turn the product on.Clean the Tray 2 pickup rollerIf the product is having trouble picking up paper from Tray 2, fol

3. Inside the empty tray slot, locate the pickup roller on the top side, near the front of the product.4. Dab a lint-free cloth in water, and then scr

8. Reconnect the power cord, and turn the product on.ENWW Clean the product 97

Shipping ... 150Non-U.S. returns ...

98 Chapter 9 Manage and maintain the product ENWW

10 Solve problems●Solve general problems●Restore factory settings●Interpret control-panel messages●Jams●Solve print-quality problems●Solve performance

Solve general problemsIf the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass

8. Verify that you have installed the printer driver for this product. Check the program to make surethat you are using the printer driver for this pr

Interpret control-panel messagesThe control-panel messages indicate the current product status or situations that might require action.Control-panel m

Control-panel message Description Recommended action49 ErrorTurn off then onThe product experienced an internal error. Turn the product off, wait at l

Control-panel message Description Recommended action79 ErrorTurn off then onThe product has experienced an internalfirmware error.Turn the product pow

Control-panel message Description Recommended actionMemory is lowPress [OK]The product memory is almost full. Press OK to finish the job, or press the

JamsCommon causes of jamsMany jams are caused by using paper that does not meet HP specifications. For complete paperspecifications for all HP LaserJe

Jam locationsJams can occur at the following locations in the product.1321 Internal areas2 Input trays3 Output binsClear jamsWhen clearing jams, be ca

x ENWW

2. If jammed paper is visible, grasp it with both hands and slowly pull it out of the product.3. Replace the print-cartridge, and close the print-cart

5. If jammed paper is visible, grasp it with both hands and slowly pull it out of the product.6. Close the jam-release door.Duplex paper path (duplex

2. Push down on the green lever to release the duplex paper-path door on the front of the product.3. Check for jammed paper at the front of the produc

5. Replace Tray 2.6. Open the duplex jam-release door on the back of the product.7. Check for jammed paper at the back of the product. With both hands

8. Close the jam-release door.Input traysTray 11. Push the button to open the print-cartridge door, and then remove the print cartridge.CAUTION: To pr

3. Replace the print-cartridge, and close the print-cartridge door.Tray 21. Open the tray.2. With both hands, grasp the jammed paper and slowly pull i

3. Close the tray.4. If no jammed paper is visible in the tray area, open the print-cartridge door, remove the printcartridge, and pull down the upper

Tray 31. Remove Tray 2 and Tray 3.2. With both hands, grasp the jammed paper and slowly pull it out of the product.3. Replace the trays.ENWW Jams 115

4. If no jammed paper is visible in the tray area, open the print-cartridge door, remove the printcartridge, and pull down the upper media guide. With

2. With both hands, grasp the jammed paper and slowly pull it out of the product.3. Close the jam-release door.ENWW Jams 117

1 Product basics●Product comparison●Product features●Product walkaroundENWW 1

Solve print-quality problemsYou can prevent most print-quality problems by following these guidelines.●Configure the trays for the correct paper-type

Image defect examplesThis section provides information about identifying and correcting print defects.NOTE: If these steps do not correct the problem,

Vertical linesThe photosensitive drum inside the print cartridge has probablybeen scratched. Install a new HP print cartridge.Gray background●Change t

Vertical repetitive defects●The print cartridge might be damaged. If a repetitive markoccurs at the same spot on the page, install a newHP print cartr

Curl or wave●Check the media type and quality. Both high temperatureand high humidity cause media to curl.●The media might have been in the input tray

Solve performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that

Solve connectivity problemsSolve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify that the cab

Check your system for proper network operating system setup.8. Is your protocol enabled?Check the status of your protocol on the Configuration page. Y

Solve common Windows problems Error message:"General Protection FaultException OE""Spool32""Illegal Operation"CauseSolut

Solve common Macintosh problemsNOTE: Setup for USB and IP printing is performed through the Desktop Printer Utility. The productwill not appear in th

Product comparisonHP LaserJet P2050 Series modelsHP LaserJet P2055 printerCE456AHP LaserJet P2055d printerCE457AHP LaserJet P2055dn printerCE459AHP La

The printer driver does not automatically set up your selected product in Print Center.CauseSolutionThe product software might not have been installed

When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver isselected.CauseSolutionThis problem is ca

130 Chapter 10 Solve problems ENWW

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 131

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories.Order directly from HPYou can obtain

Part numbersThe following list of accessories was current at the time of printing. Ordering information and availabilityof the accessories might chang

134 Appendix A Supplies and accessories ENWW

B Service and support●Hewlett-Packard limited warranty statement●Print cartridge limited warranty statement●End User License Agreement●Customer self-r

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet P2050 series One year from date of purchaseHP warrants to

Print cartridge limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

Product featuresFeature DescriptionPerformance●600 MHz processorUser interface●2-line display●HP ToolboxFX software (a Web-based status and problem-so

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

Software will agree to this EULA. Upon transfer of the HP Software, your license is automaticallyterminated.b. Restrictions. You may not rent, lease o

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Customer supportGet telephone support, free during your warranty period, foryour country/regionHave the product name, serial number, date of purchase,

HP maintenance agreementsHP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of

Extended warrantyHP Support provides coverage for the HP hardware product and all HP-supplied internal components.The hardware maintenance covers a 1-

144 Appendix B Service and support ENWW

C Specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Operating environmentENWW 145

Physical specificationsTable C-1 Product dimensions and weightsProduct model Height Depth Width WeightHP LaserJet P2050 Series 268 mm (10.6 in) 368 m

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Safety statementsENWW 147

Feature DescriptionSupported operating systems●Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™●Macintosh OS X V10.3, V

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Material restrictionsThis HP product does not contain added mercury.This HP product does not contain a battery.Disposal of waste equipment by users in

Declaration of conformityDeclaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1, DoC#: BOISB-0801-00-rel.1.0Man

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet P2055, P2055d, P2055dn, P2055x , laserkirjoitin on käyttäjän kannalta t

Substances Table (China)ENWW Safety statements 155

156 Appendix D Regulatory information ENWW

IndexAA6-size paper loading 52accessibility features 4accessoriesavailable 3ordering 132part numbers 133acoustic specifications 146advanced printing o

Product walkaroundFront view618735241 Tray 1 (pull to open)2 Top output bin3 Control panel4 Print-cartridge-door release button5 On/off switch6 Option

DIMMsaccessing 5part numbers 133verifying installation 88disposal, end-of-life 151double-sided printingpaper loading orientation 50driversincluded 3Ma

landscape orientationsetting, Windows 65language, control panel 13laser safety statements 153, 154letterhead paper, loading 67license, software 138li

paper jams. See jamspaper pathpaper jams 107part numbersmemory 133print cartridges 133trays 133pausing a print request 62PCL driversuniversal 21PCL fo

service error message 104Service menu 15service page 12Services tabMacintosh 33settingsdriver presets (Macintosh) 30drivers 23, 29HP ToolboxFX 74netw

trayscapacity 48configure 54double-sided printing 32load error messages 104locating 5paper orientation 50part numbers 133settings 13, 75troubleshooti

© 2009 Hewlett-Packard Development Company, L.P.www.hp.com*CE457-90902**CE457-90902*CE457-90902

Rear view61273451 Jam-release door (pull the green handle to open)2 Straight-through paper path (pull to open)3 DIMM cover (provides access to the DIM

Interface ports121 Hi-speed USB 2.0 connection, for connecting directly to a computer2 RJ.45 network connection (network models only)Model and serial-

8 Chapter 1 Product basics ENWW

2 Control panel●Control-panel layout●Use the control-panel menus●Reports menu●System setup menu●Service menu●Network config. menuENWW 9

Control-panel layoutUse the control panel to obtain product and job status information and to configure the product.OK17654328Number Button or light F

Use the control-panel menusTo gain access to the control-panel menus, complete the steps below.Use the menus1. Press OK.2. Press the down arrow or th

Reports menuUse the Reports menu to print reports that provide information about the product.Menu item DescriptionDemo page Prints a page that demonst

System setup menuUse this menu to establish basic product settings. The System setup menu has several sub-menus.Each is described in the following tab

Menu item Sub-menu item Sub-menu item DescriptionCourier font RegularDark Select a version of the Courier font.The default is Regular.Display contras

Service menuUse this menu to restore default settings, clean the product, and activate special modes that affect printoutput.Menu item DescriptionClea

Network config. menuUse this menu to establish network configuration settings.Menu item DescriptionCFG TCP/IP Access the TCP/IP menu and set TCP/IP pr

Menu item DescriptionWEB Embedded Web server accepts communications using HTTPS (Secure HTTP) only, or both HTTPand HTTPS.●HTTPS: Accept only HTTPS (p

HP LaserJet P2050 Series PrinterUser Guide

18 Chapter 2 Control panel ENWW

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●HP Universal Print Driver (UPD)●Priority for prin

Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP (32-bit and 64-bit)●Windows Server 200

HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al

Software installation types for WindowsYou can choose from the following types of software installations:●Basic Installation (Recommended). Installs t

Supported utilities for WindowsHP ToolboxFXHP ToolboxFX is a software program that you can use for the following tasks:●Checking the product status●Ch

Supported network utilities for WindowsHP Web JetadminHP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within yo

4 Use the product with Macintosh●Software for Macintosh●Use features in the Macintosh printer driverENWW 27

Copyright and License© 2009 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Software for MacintoshSupported operating systems for MacintoshThe product supports the following Macintosh operating systems:●Mac OS X V10.3, V10.4,

Change printer-driver settings for MacintoshChange the settings for all print jobsuntil the software program is closedChange the default settings for

Use features in the Macintosh printer driverPrintCreate and use printing presets in MacintoshUse printing presets to save the current printer driver s

Use watermarksA watermark is a notice, such as “Confidential,” that is printed in the background of each page of adocument.1. On the File menu, click

Print on both sides of the pageUse automatic two-sided printing (duplex models only)1. Set the product for the correct width of paper that you are usi

Use the Services menuIf the product is connected to a network, use the Services menu to obtain product and supply-statusinformation.1. On the File men

34 Chapter 4 Use the product with Macintosh ENWW

5 Connectivity●USB configuration●Network configurationENWW 35

USB configurationThe product has a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 2 meters (6 feet) long.Connect the USB cablePlug the USB c

Network configurationYou might need to configure certain network parameters on the product. You can configure theseparameters from the control panel,

Table of contents1 Product basicsProduct comparison ...

Service name DescriptionSNMP (simple network management protocol) Used by network programs for product management. SNMPV3 and standard MIB-II (Managem

NOTE: This mode is the recommended network configuration for the product.1. Before turning on the product, connect the product directly to the network

IP addressThe product IP address can be set manually, or it can be configured automatically via DHCP, BootP, orAutoIP.Automatic configuration1. On the

Link speed settingNOTE: Incorrect changes to the link speed setting might prevent the product from communicating withother network devices. For most s

42 Chapter 5 Connectivity ENWW

6 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Custom paper sizes●Supported paper and print media

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Supported paper and print media sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best results, selec

Size and dimensions Tray 1 Tray 2 Optional 500-sheetTray 3Duplexer (duplexmodels only)Envelope B5 ISO176 x 250 mm (6.7 x 9.8 inches) Envelope C5 I

Supported paper and print media typesFor a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ljp2050series

4 Use the product with MacintoshSoftware for Macintosh ...

Tray and bin capacityTray or bin Paper type Specifications QuantityTray 1 Paper Range:60 g/m2 (16 lb) bond to 200 g/m2(54 lb) bondMaximum stack height

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Load traysPaper orientation for loading traysIf you are using paper that requires a specific orientation, load it according to the information in thef

Tray 1Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to printfrom other trays.Media guides ensure

Tray 2 and optional Tray 3Media guides ensure that the media feeds correctly into the printer and that the print is not skewed.Tray 2 has side and rea

Manual feedYou can use manual feed when printing mixed media. For example, you can use manual feed to printan envelope, then a letter, then an envelop

Configure trays1. Press OK.2. Press the down arrow to select System setup, and then press OK.3. Press the down arrow to select Paper setup, and then

Use paper output options The product has two output locations: the top (standard) output bin and the straight-through paper path(rear output).Print to

Print to the straight-through paper path (rear output)The product always uses the straight-through paper path if it is open. Paper exits face-up, with

7 Use product features●EconoMode●Quiet modeENWW 57

Tray 1 ... 51Tray 2 and

EconoModeThis product has an EconoMode option for printing drafts of documents. Using EconoMode can useless toner and decrease the cost per page. Howe

Quiet modeThis product has a quiet mode that reduces noise during printing. When quiet mode is turned on, theproduct prints at a slower speed.Follow t

60 Chapter 7 Use product features ENWW

8 Print tasks●Cancel a print job●Use features in the Windows printer driverENWW 61

Cancel a print jobYou can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print

Use features in the Windows printer driverNOTE: The following information is for the HP PCL 6 printer driver.Open the printer driverHow do I Steps to

Set paper and quality optionsTo perform the following tasks, open the printer driver and click the Paper/Quality tab.How do I Steps to performSelect a

Set document finishing optionsTo perform the following tasks, open the printer driver and click the Finishing tab.How do I Steps to performPrint on bo

How do I Steps to perform2. In the printer driver, click Print on both sides.3. In the Booklet layout drop-down list, click Left bindingor Right bindi

Set advanced printing optionsTo perform the following tasks, open the printer driver and click the Advanced tab.How do I Steps to performSelect advanc

Paper Types ... 76System Setup ...

68 Chapter 8 Print tasks ENWW

9 Manage and maintain the product●Print the information pages●Use the HP ToolboxFX software●Manage a network product●Lock the product●Manage supplies●

Print the information pagesFrom the product control panel, you can print information pages that give details about the product andits current configur

Use the HP ToolboxFX softwareHP ToolboxFX is a program that you can use to complete the following tasks:●Check the product status.●Configure the produ

StatusThe Status folder contains links to the following main pages:●Device status. This page indicates product conditions such as a jam or an empty tr

AlertsThe Alerts folder contains links to the following main pages:●Set up Status Alerts. Set up the product to send you pop-up alerts for certain eve

Device SettingsThe Device Settings folder contains links to the following main pages:●Device Information. View information such as the product descrip

Paper HandlingUse these options to configure your default settings. These are the same options that are available onthe control-panel menus on the con

life of the toner supply and might reduce cost per page. However, it will also reduce print quality.The printed image is lighter, but it is adequate f

Manage a network productEmbedded Web serverThe embedded Web server allows you to view product and network status and to manage printingfunctions from

Factors that affect product performance ... 101Restore factory settings ...

Settings tabThis tab allows you to configure the product from your computer. If this product is networked, consultwith the network administrator befor

Lock the productThe product has a slot that you can use to attach a cable-type security lock.ENWW Lock the product 79

Manage suppliesUsing, storing, and monitoring the print cartridge can help ensure high-quality output.Supplies lifeFor information regarding specific

Your print cartridge might not be a genuine HP print cartridge if you notice the following:●You are experiencing a high number of problems with the pr

Replace supplies and partsSupply replacement guidelinesKeep the following guidelines in mind when setting up the product.●Sufficient space is required

3. Reinsert the print cartridge into the product, and then close the print-cartridge door.If the print is still light, install a new print cartridge.C

3. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge.CAUTION: Do not touch the shutter or the sur

Install memoryNOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet products are notcompatible with the product.Install product memo

3. Open the DIMM-access door on the left side of the product.4. Remove the DIMM from the antistatic package.CAUTION: To reduce the possibility of dama

6. Hold the DIMM at a 45-degree angle, and then push the upper contacts of the DIMM firmly into theslot. Make sure that the locks on each side of the