HP Armada m300 Specifications Page 42
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Troubleshooting
2-19
Table 2-13
Problem Possible Cause Solution
Infrared port doesnt work. Direct sunlight, fluorescent light,
or flashing incandescent light is
close to the infrared connections.
Remove the interfering light source(s).
There is interference from other
wireless devices.
Keep remote control units such as
wireless headphones and other audio
devices away from the infrared
connections.
IR has been disabled. Run IR configuration utility in Control
Panel.
Table 2-14
Solving Keyboard
Problems
Problem Possible Cause Solution
Screen is blank and keyboard is
working.
A screen timeout has
been initiated..
Press any key to refresh the screen.
QuickLock/QuickBlank
has been initiated
To enable the keyboard and return
your information to the screen, enter
your power-on password.
LCD has been disabled. Press
Fn+F4
to cycle from external
monitor to internal LCD.
Embedded numeric keypad on
computer keyboard is disabled.
Num Lock function is not turned
on
Press
Fn
+
Num Lk
to enable the Num
Lock function and embedded numeric
keypad.
Table 2-15
Solving Modem
Problems
Problem Possible Cause Solution
Modem loses connection. The cable connection from the
phone line to the modem is loose.
Check to make sure the telephone
cable is properly connected.
Call Waiting has not been
disabled.
Disable Call Waiting:
1.
Select Start
Æ
Setting
Æ
Control
Panel
Æ
select Modems.
2.
From the General tab of the
Modems Properties page, select
Dialing Properties.
From the My Locations tab of the
Dialing Properties page, check the box
labeled This location has call waiting.
Select *70, 70#, or 1170 from the
drop-down list to disable call waiting.
There is noise or excessive traffic
on the phone line.
Try connecting at a later time.
Modem not responding Modem is not set up correctly in
system BIOS.
Check the computer BIOS setup. If it
requires specific settings for modems,
be sure that they have been enabled.
- Compaq Armada M300 1
- Series of Personal Computers 1
- DOCUMENTATION SURVEY 2
- MAINTENANCE AND SERVICE GUIDE 3
- CONTENTS 4
- SPECIFICATIONS 6
- USING THIS GUIDE 7
- Serial Number 8
- PRODUCT DESCRIPTION 9
- Table 1-1 10
- Table 1-2 11
- Features 12
- Accessing the Web Agent 13
- Asset Management 13
- Intelligent Manageability 13
- Fault Management 14
- Fault Management Alerts 14
- Security Management 14
- Configuration Management 15
- Managing Power 15
- Accessing Power Management 15
- Power Management Levels 15
- Figure 1-2. Top Components 16
- Table 1-3 17
- Top Components 17
- Table 1-4 18
- Left Side Components 18
- Table 1-5 19
- Right Side Components 19
- Table 1-6 20
- Front Components 20
- Table 1-7 21
- Rear Components 21
- Table 1-8 22
- Bottom Components 22
- 1.3 Design Overview 23
- System Board 23
- ROUBLESHOOTING 24
- 2.1 Preliminary Steps 25
- 2.2 Clearing Passwords 26
- 2.4 POST Error Messages 27
- Table 2-2 28
- Fatal Error Messages 28
- 2.5 Compaq Utilities 29
- Diagnostics for Windows 30
- Using Computer Setup 30
- File Menu 31
- Security Menu 31
- Advanced Menu 32
- Factory Default Settings 33
- Before Replacing Parts 35
- Obtaining Update Information 35
- Table 2-8 36
- Solving Audio Problems 36
- Table 2-9 37
- Table 2-9 38
- Table 2-10 39
- Table 2-11 39
- Table 2-12 40
- Solving Hard Drive 40
- Problems 40
- Table 2-13 41
- Solving Infrared 41
- Table 2-15 43
- Table 2-16 44
- Solving PC Card 44
- Table 2-19 47
- Solving USB 47
- ILLUSTRATED PARTS CATALOG 48
- Table 3-1 50
- Table 3-2 51
- Spare Part Number 136254-001 51
- 3.4 Mass Storage Devices 52
- 3.5 Miscellaneous 53
- REMOVAL AND REPLACEMENT 54
- PRELIMINARIES 54
- Cables and Connectors 55
- Workstation Precautions 57
- Table 4-1 59
- Table 4-2 59
- Static-Shielding Materials 59
- PROCEDURES 60
- Expansion Unit 62
- ➊ (Figure 5-4) 63
- 5.6 Battery Packs 65
- Replacing the Battery Pack 66
- 5.7 Hard Drives 67
- Inserting a Hard Drive 68
- 5.8 PC Cards 69
- Removing a PC Card 70
- Inserting a PC Card 71
- 5.9 Modem or Modem/NIC Card 72
- Remove the card 73
- ➊ (Figure 5-13) 74
- 5.11 Keyboard 75
- ➊ (Figure 5-15) 76
- Remove the keyboard 76
- 5.12 Memory Expansion 77
- ➋ snap into 78
- 5.13 Switch Cover 79
- ➊ (Figure 5-19) 80
- 5.14 Display Assembly 81
- 5.15 Top Cover with TouchPad 82
- ➊ from the system 83
- ➋, and swing the front 83
- 5.16 Voltage Converter Board 84
- 5.17 Modem Connector Board 85
- 5.18 PC Card Assembly 87
- 5.19 System Board 88
- ➊ (Figure 5-28) 89
- ➌, around the USB port ➌, and 89
- 6.2 Display 91
- 6.3 Hard Drive 92
- 6.4 Diskette Drive 93
- 6.5 Li-Ion Battery Pack 93
- 6.6 CD-ROM Drive 94
- 6.7 DVD-ROM Drive 95
- 6.8 System Interrupts 96
- 6.9 System DMA 96
- 6.10 System I/O Addresses 97
- 6.11 System Memory Map 98
- Index I-1 99
- I-2 Index 100
- Index I-3 101
- I-4 Index 102
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