HP Armada m300 Specifications

Compaq Armada M300Series of Personal ComputersMaintenance and Service Guide

1-2 Product DescriptionModelsThe Armada M300 models are shown in Table 1-1. The computer model designation iscomposed of a group of characters that de

I-2 IndexEelectrostaticdamagepreventing, 1-3dischargetypical voltage levels, 1-6energy saving, 1-7environmentalspecifications, 1-1external diskette

Index I-3monitorconnectorpinout, A-6mouseconnectorpinout, A-5Nnum lock lightillustrated, 1-8Ooperating system (installed),1-2Ppackagingprecautions, 1-

I-4 Indexstereoline-injackpinout, A-2speakerjackillustrated, 1-12pinout, A-2Suspend buttonillustrated, 1-8switch coverillustrated, 3-2, 3-4installin

Product Description 1-3Table 1-2Models and Model Naming ConventionCompaq Armada M700 Series of Personal Computers1 2 3 4 5-6 7-9 10 11 12 13-14 15 16

1-4 Product DescriptionFeaturesThe computer has the following features: Intel Pentium III 500-MHz, Intel Pentium II 333-MHz, or Celeron 450- or333-M

Product Description 1-5Intelligent ManageabilityIntelligent Manageability consists of preinstalled software tools for the computer andCompaq servers t

1-6 Product DescriptionFault ManagementFault Management features minimize downtime and data loss by monitoring systemperformance and generating the fo

Product Description 1-7Configuration ManagementConfiguration Management optimizes software upgrade and customer supportprocedures. Compaq provides sup

1-8 Product Description1.2 Computer External ComponentsThe external components on the top of the computer are shown in Figure 1-2 anddescribed in Tab

Product Description 1-9Table 1-3Top ComponentsItem Component Function 1 Display switch Turns off the computer display if the computer is closed while

1-10 Product DescriptionThe external components on the left side of the computer are shown in Figure 1-3 andare described in Table 1-3.Figure 1-3. Le

Product Description 1-11The external components on the right side of the computer are shown in Figure 1-4 andare described in Table 1-4.Figure 1-4. R

Armada M300 Series of Personal ComputersDOCUMENTATION SURVEYDoes the Maintenance and Service Guide contain all needed information? o Yes o NoIf no

1-12 Product DescriptionThe external components of the front of the computer are shown in Figure 1-5 anddescribed in Table 1-5.Figure 1-5. Front Compo

Product Description 1-13The external components on the rear of the computer are shown in Figure 1-6 anddescribed in Table 1-6.Figure 1-6. Rear Compon

1-14 Product DescriptionThe external components on the bottom of the computer are shown in Figure 1-7 and aredescribed in Table 1-7Figure 1-7. Bottom

Product Description 1-151.3 Design OverviewThis section presents a design overview of key parts and features of the computer. Referto Chapter 3 for t

Troubleshooting2-1chapter 2TROUBLESHOOTINGFollow these basic steps when beginning the troubleshooting process:1. Complete the preliminary steps liste

2-2Troubleshooting2.1 Preliminary StepsIMPORTANT: Use AC power when running POST or Computer Setup. A low batterycondition could initiate Hibernatio

Troubleshooting2-32.2 Clearing Passwords1. Turn off the computer.2. Disconnect the computer (Section 5.4).3. Remove the battery pack (Section 5.6)

2-4Troubleshooting2.4 POST Error MessagesIf the system is not functioning well enough to run POST, or if the display is notfunctioning well enough to

Troubleshooting2-5Table 2-1 Message Description Recommended ActionHard disk controller error The hard drive controller failedto respond to the resetc

2-6TroubleshootingTable 2-3Fatal Error Beep CodesBeep Code Beep Sequence Description Recommended Action0 S-S-S-P-S-S-L-P The DMA page registers arefau

Notice 2000 Compaq Computer Corporation.COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and Trademark OfficeMicrosoft, Windows, Window

Troubleshooting2-7Selecting Computer Setup or CompaqDiagnostics for WindowsThe computer features two system management utilities: Computer Setup is a

2-8TroubleshootingFile MenuBegin here To do thisSystem information View identification information about thecomputer, docking base, and battery packs

Troubleshooting2-9Advanced MenuBegin here To do thisLanguage (or press F2) Change the Computer Setup language.Boot Options Enable/disable QuickBoot,

2-10TroubleshootingUsing Compaq Diagnostics for Windows1. Access Compaq Diagnostics for Windows by selecting Start Æ Settings ÆControl Panel Æ Compaq

Troubleshooting2-11Table 2-5PortsSerial port 3F8, IRQ4Infrared port 2F8, IRQ9Parallel port 378, IRQ7Ethernet port 300, IRQ11Table 2-6PowerLow Battery

2-12Troubleshooting2.6 Troubleshooting Without DiagnosticsThis section provides information about how to identify and correct some commonhardware, me

Troubleshooting2-13Checklist for Solving ProblemsIf you encounter a minor problem with the computer or software applications, gothrough the following

2-14Troubleshooting Table 2-8 Problem Possible Cause Solution External microphone does notwork. You are using the wrong type ofmicrophone or micro

Troubleshooting2-15 Table 2-9 Problem Possible Cause Solution Battery pack will not charge. Battery pack was exposed totemperature extremes. Allo

2-16Troubleshooting Table 2-10Solving Compact Disc and DVD-ROM Problems Problem Possible Cause Solution Drive cannot read a disc Disc is not prope

ContentsArmada M300 Maintenance and Service Guide iiiCONTENTSprefaceUSING THIS GUIDE...

Troubleshooting2-17 Table 2-11 Problem Possible Cause SolutionSystem cannot start up fromdiskette or SuperDisk LS-120drive.A bootable diskette is

2-18TroubleshootingTable 2-13Solving Infrared ProblemsProblem Possible Cause SolutionCannot communicate withanother computer.The appropriate software

Troubleshooting2-19Table 2-13 Problem Possible Cause SolutionInfrared port doesnt work. Direct sunlight, fluorescent light,or flashing incandescent

2-20Troubleshooting Table 2-15 Problem Possible Cause SolutionModem does not dial correctly. Telephone number is not enteredcorrectly in the modems

Troubleshooting2-21Table 2-15 Problem Possible Cause SolutionModem does not connect athighest speed.Line conditions in your area or inthe area you ar

2-22TroubleshootingTable 2-16 Problem Possible Cause SolutionComputer beeps only once whena PC Card is inserted.The computer beeps once toindicate th

Troubleshooting2-23Table 2-17Solving Power ProblemsProblem Possible Cause SolutionComputer will not turn on. Battery is discharged andcomputer is not

2-24TroubleshootingTable 2-19Solving USB ProblemsProblem Possible Cause SolutionExternal device connected to aUSB connector does not work.The operatin

Illustrated Parts Catalog 3-1chapter 3ILLUSTRATED PARTS CATALOGThis chapter provides an illustrated parts breakdown and a reference for spare partn

3-2 Illustrated Parts Catalog3.2 Computer Major System ComponentsFigure 3-2. Major System Components

iv ContentsArmada M300 Maintenance and Service Guidechapter 4REMOVAL AND REPLACEMENT PRELIMINARIES4.1 Tools Required...

Illustrated Parts Catalog 3-3Table 3-1Spare Parts: Computer System Major ComponentsItem Description Spare Part Number 1 Display assembly11.3-inch,

3-4 Illustrated Parts Catalog3.3 Miscellaneous Plastic Kit Components Figure 3-3. Miscellaneous Plastic Kit ComponentsTable 3-2Spare Parts: M

Illustrated Parts Catalog 3-53.4 Mass Storage DevicesFigure 3-4. Mass Storage DevicesTable 3-3Spare Parts: Mass Storage DevicesItem Description S

3-6 Illustrated Parts Catalog3.5 MiscellaneousTable 3-4Spare Parts: Miscellaneous (not illustrated)Description Spare Part NumberMobile Expansion

Removal and Replacement Preliminaries 4-1chapter 4REMOVAL AND REPLACEMENTPRELIMINARIESThis chapter provides essential information for proper and safe

4-2 Removal and Replacement PreliminariesCables and ConnectorsCables must be handled with extreme care to avoid damage. Apply only the tensionrequired

Removal and Replacement Preliminaries 4-34.4 Preventing Electrostatic DamageMany electronic components are sensitive to electrostatic discharge (ESD)

4-4 Removal and Replacement PreliminariesWorkstation PrecautionsUse the following grounding precautions at workstations: Cover the workstation with

Removal and Replacement Preliminaries 4-5Grounding Equipment and MethodsGrounding equipment must include either a wrist strap or a foot strap at a gro

4-6 Removal and Replacement PreliminariesElectrostatic Voltage Levels and Protective MaterialsTable 4-1 shows how humidity affects the electrostatic v

ContentsArmada M300 Maintenance and Service Guide vchapter 6SPECIFICATIONS6.1 Physical and Environmental...

Removal and Replacement Procedures 5-1chapter 5REMOVAL AND REPLACEMENTPROCEDURES5.1 Serial NumberThe computer serial number should be reported to

5-2 Removal and Replacement Procedures5.2 Disassembly Reference ChartUse the chart below to determine the section number to be referenced when rem

Removal and Replacement Procedures 5-35.3 Disconnecting the Computer from the MobileExpansion Unit1. Turn off the computer.2. Close the display.

5-4 Removal and Replacement Procedures5.4 Disconnecting the Computer1. Disconnect the AC power cord from the AC adapter ➊ (Figure 5-4).2. Unplug t

Removal and Replacement Procedures 5-55.5 Preparing the Computer for Disassembly1. Disconnect the computer from the mobile expansion unit.2. Shut

5-6 Removal and Replacement Procedures5.6 Battery Packs!WARNING: To reduce the risk of injury or damage to the battery pack, do not crush,punctur

Removal and Replacement Procedures 5-7Replacing the Battery Pack!WARNING: To prevent damage to the computer, do not insert a battery pack until th

5-8 Removal and Replacement Procedures5.7 Hard DrivesRemoving a Hard DriveBefore removing a hard drive, back up all information on the hard drive.

Removal and Replacement Procedures 5-9Inserting a Hard Drive1. Shut down the computer.2. Turn the computer upside down.3. Pull the bottom half o

5-10 Removal and Replacement Procedures5.8 PC CardsThe procedure for removing PC Cards varies with the operating system being used andwith the kin

Preface viiprefaceUSING THIS GUIDEThis Maintenance and Service Guide is a troubleshooting reference that can be usedwhen servicing the Compaq Arma

Removal and Replacement Procedures 5-11Removing a PC CardFirst, prepare the system for the removal:CAUTION: If the computer is on and running Win

5-12 Removal and Replacement ProceduresInserting a PC CardCAUTION: To prevent damage to the connectors, use minimal pressure as you insert aPC Ca

Removal and Replacement Procedures 5-135.9 Modem or Modem/NIC Card1. Prepare the computer for disassembly (Section 5.5).2. If attached, disconne

5-14 Removal and Replacement Procedures7. Lift up on the back of the modem or modem/NIC card ➊, and swing it forward todisconnect it from the syst

Removal and Replacement Procedures 5-155.10 Real Time Clock (RTC) Battery1. Prepare the computer for disassembly (Section 5.5).2. Turn the compu

5-16 Removal and Replacement Procedures5.11 Keyboard1. Prepare the computer for disassembly (Section 5.5).2. Press down on each of the three rel

Removal and Replacement Procedures 5-174. Use the connector removal tool to release the keyboard cable from the ZIF connector➊ (Figure 5-15).5. U

5-18 Removal and Replacement Procedures5.12 Memory ExpansionRemoving the Memory Expansion BoardWARNING: Failure to unplug the power cord and to

Removal and Replacement Procedures 5-19Installing the Memory Expansion Board1. To add a memory board, insert the memory expansion board into the e

5-20 Removal and Replacement Procedures5.13 Switch Cover1. Prepare the computer for disassembly (Section 5.5).2. Remove the keyboard (Section 5.

Viii PrefaceSerial NumberWhen requesting information or ordering spare parts, provide the computer serialnumber. The serial number is on the bottom

Removal and Replacement Procedures 5-215. Position the computer so the front faces forward.6. Open the computer as far as it will open.7. Swing

5-22 Removal and Replacement Procedures5.14 Display Assembly1. Prepare the computer for disassembly (Section 5.5).2. Remove the keyboard (Sectio

Removal and Replacement Procedures 5-235.15 Top Cover with TouchPadNOTE: The power button and infrared lens are easily dislodged when the top cov

5-24 Removal and Replacement Procedures8. Turn the computer right side up with the front facing forward.9. Use the connector removal tool to disc

Removal and Replacement Procedures 5-255.16 Voltage Converter BoardNOTE: When removing the voltage converter board from the system board, be caref

5-26 Removal and Replacement Procedures5.17 Modem Connector Board1. Prepare the computer for disassembly (Section 5.5).2. Remove the modem or mo

Removal and Replacement Procedures 5-27NOTE: When installing the modem connector board, make sure the fan cable is routedbetween the connector and

5-28 Removal and Replacement Procedures5.18 PC Card AssemblyIMPORTANT: There are different-sized screws securing the PC Card assembly to thesyste

Removal and Replacement Procedures 5-295.19 System BoardIMPORTANT: There are different-sized screws securing the system board to the baseenclosur

5-30 Removal and Replacement Procedures11. Remove the two screws from the back of the computer that secures the system boardto the base enclosure

Product Description 1-1chapter 1PRODUCT DESCRIPTION1.1 Computer Features and ModelsThe Compaq Armada M300 Series of Personal Computers is an ultralig

Specifications 6-1chapter 6SPECIFICATIONS6.1 Physical and EnvironmentalTable 6-1ComputerU.S. MetricDimensionsHeightDepthWidth 0.89 in 9.0 in 10.

6-2 Specifications6.2 DisplayTable 6-211.3-inch Color TFT SVGA DisplayU.S. MetricDimensionsHeightWidthDiagonal 7.50 in10.10 in11.30 in19.00 cm25.60

Specifications 6-36.3 Hard DriveTable 6-4Hard Drives4.3 GB 6.4 GB 12.0 GBUser capacity per drive4.3 GB 6.4 GB 12.0 GBDrive type65 65 65Drive height (

6-4 Specifications6.4 Diskette DriveTable 6-6Diskette DriveDiskette Size 3.5 in (8.87 cm)Light On driveHeight 0.55 in (1.40 cm)Bytes per Sector 512Se

Specifications 6-56.6 CD-ROM DriveTable 6-8CD-ROM DriveApplicable Disc CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I ready (Mode 2,

6-6 Specifications6.7 DVD-ROM DriveTable 6-9DVD-ROM SpecificationsApplicable Disc DVD-5, DVD-9, DVD-10CD-ROM mode 1, mode 2CD-Digital AudioCD-XA mode

Specifications 6-76.8 System InterruptsTable 6-10System InterruptsHardware IRQ System FunctionIRQ1 Timer InterruptIRQ2 CascadedIRQ3 PCMCIAIRQ4 COM1IR

6-8 Specifications6.10 System I/O AddressesTable 6-12System I/O AddressesI/O Address (Hex) System Function (Shipping Configuration)000 - 00F DMA Cont

Specifications 6-9Table 6-12 ContinuedI/O Address (Hex) System Function (Shipping Configuration)2E8 - 2EF Reserved Serial Port2F0 - 2F7 Unused2F8 - 2

Index I-1IndexAACAdapterspecifications, 6-1power cordspare part number, 3-6air exhaust ventsillustrated, 1-11air intake ventsillustrated, 1-11altitude