HP LQH-HW 3ULQWHUV User Manual Page 180
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- TROUBLESHOOTING
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Chapter 9 Unix Troubleshooting Tips
Unix Troubleshooting Tips
This section provides information on possible solutions to some standard
configuration errors. If you require technical support, please have the
following information (or as much as possible) when you call:
1. What level of software are you running?
2. What type of attachment do you have?
3. What is your host operating system?
4. Give a detailed description of the problem.
5. How often, and when, does the problem occur?
6. Give a detailed description of your network and the components attached.
Please follow these tips to determine what the problem may be with your
LineJet Print Server configuration.
Nothing Prints
• Can you ping the LineJet Print Server from your Unix station? If not,
please refer to Chapter 6, “TCP/IP Configuration” for information.
• Is the LineJet Print Server able to communicate with the attached printer?
To test this, you can:
1.
telnet to the print server (e.g., telnet 192.75.11.9) and log
in as
root.
2. Enter the command start fox
prn
.
3. Execute
stop
prn
right after starting the test.
This test will send the same text line over and over to the attached printer.
• Is the job getting stuck in the Unix host queue? If so, check that the printer
is online. If it is, there is a configuration error on the Unix station so
creating a new print setup may be needed.
• Is the control panel showing any activity to indicate it is receiving data? If
so, but there is nothing printing, check to see if a manual form feed is
needed. Also, ensure that the printer can support the type of job coming
through.
• Do all jobs fail or just certain ones? For example, is it possible that jobs
from a certain application are the only ones to fail? If so, check the type of
data it sends to make sure it matches the printer emulation. Check the
application printer configuration for mistakes.
• If you are using System V, was the spooler restarted?
- /LQH-HW3ULQWHUV 1
- USING THIS PRINTER 4
- Software License Agreement 4
- Trademark Acknowledgments 8
- Table of Contents 11
- 1 Introduction 19
- Related Documents 20
- Printer Overview 21
- 55flcab2 22
- April 3, 2000 22
- Taking Care Of Your Printer 23
- Standard Features 23
- Output Control 24
- Built-in Diagnostic Tools 24
- Protocols And Emulations 25
- Line Matrix Printing 26
- Printing Speed 27
- LineJet Print Server 28
- Print Server Interface 29
- Network Indicator 30
- Dipswitches 30
- 2 Downloading Function 31
- Preparation For Downloading 32
- .exe<Return> 36
- 356351.exe). This 36
- 3 Configuring The Printer 39
- Configuring The Printer 40
- Figure 5. The Control Panels 40
- Appears only if installed 41
- ENTER SWITCH 42
- UNLOCKED 42
- CONFIG. CONTROL 48
- Saving Your New Configuration 50
- Chapter 3 Changing Parameters 52
- Loading Configuration Values 54
- The Power-Up Configuration 56
- Deleting Configurations 58
- Configuring The Print Server 61
- • IP Address 62
- • Gateway Address 62
- • Subnet Mask 62
- Configuration Alternatives 64
- 4 The Configuration Menus 67
- Configuration Main Menu 68
- Config. Control Menu 71
- Save Config 72
- Print Config 72
- Delete Config 72
- Power-Up Config 72
- Protect Configs 72
- Active Emulation Menu 73
- (see page 75) 74
- (from previous 76
- Display Functns 78
- Line Terminator 78
- PTX Linefeed 78
- LPI Adjust 78
- Page L. /Lines 78
- Page L. /Inches 79
- Config. Print 79
- Symbol Set Print 79
- Reset Cmd CFG Ld 79
- (see page 84) (see page 87) 80
- (see page 89) 80
- (see page 92) 80
- (see page 95) 80
- Printer Protocol 81
- Print Char. Set 81
- CPI/LPI Select 81
- Font Attributes 81
- Page Format 82
- (from page 80) 84
- (from above) 84
- EVFU Select 86
- Alt. Set 80-9F 86
- Character Set 86
- SFCC d Command 86
- Define CR Code 90
- Define LF Code 90
- Printer Select 90
- 20 CPI Condensed 91
- (from page 92) 94
- Select LPI 97
- Define LF Code (Line Feed) 98
- Autowrap 98
- Select SFCC 98
- PI Slew Range 98
- Select Font 99
- Auto Uppercase 99
- Skip Cmd Prefix 99
- Power on IGP/PGL 99
- Ext Execute Copy 100
- UPC Descenders 100
- Compressed CPI 100
- Ignore Char 100
- IGP100 Compatbl 101
- Optimized Ratio 101
- Error Report 101
- (see next page) 102
- (from page 74) 102
- (from page 102) 103
- Graphics Options 104
- Error Handling 106
- Ignore / DB8 Setup 107
- ISO Char Set 108
- PI Control 108
- Maint/Misc Menu 109
- (see page 111) (see page 112) 110
- (see page 114) 110
- (see page 117) 110
- (see page 118) 110
- (from page 110) 111
- Data Protocol 115
- Baud Rate 115
- Word Length 115
- Stop Bits 116
- Data Term Ready 116
- Request to Send 116
- Buffer Size in K 116
- Trickle Time 119
- Report Status 119
- Ethernet Params Menu 120
- Printer Control Menu 121
- Slow Paper Slew 122
- Power Saver Time 122
- Diagnostics Menu 123
- Test Width 125
- Paper Out Dots 125
- System Memory 125
- Print Statistics 125
- RibbonMinder 126
- RibbonMinder Menu 127
- Chapter 4 RibbonMinder 128
- 5 Approaches To Network 129
- Print Job Servers 130
- 6 TCP/IP Configuration 131
- Creating Aliases 132
- Assign TCP/IP Values 134
- IP_address 136
- Using BOOTP 137
- 7 HP e3000/LineJet Print 139
- 255.255.255.0 142
- 0.0.0.0 142
- Method 1 145
- Method 2 145
- 8 Windows Configuration 149
- Mandatory 150
- Optional 150
- LineJetIPaddress 151
- Windows Host Configuration 153
- Windows NT 4.0 Host Setup 154
- Windows 95/98 Host Setup 160
- Windows 3.1 Host Setup 161
- The Network 164
- TCP/IP Access Problem 165
- Web Browser/HTTP Problem 166
- Windows Troubleshooting Tips 168
- 9 Unix Configuration 169
- Unix Environment Description 170
- Unix Host Configuration 172
- Method 2, Command Line 173
- Printing Setup On Sys V 175
- Similar): 176
- LineJetname 177
- LineJetdestination 177
- -printername filename 178
- FTP Printing 179
- Remote Shell Printing 179
- Unix Troubleshooting Tips 180
- Stair-stepped Output 181
- 10 Novell Configuration 183
- Using HTML Forms 185
- M_071C1A) 187
- M_071C1A) should show 187
- PSERVERname printernumber 188
- PCONSOLE 189
- M_000BF5) 190
- .” All other 193
- 11 Novell Configuration For 195
- Netware 4.x 200
- Netware 3.x 201
- Manual (Telnet) Method 206
- M_091C1A) 209
- ” equals the last 209
- PSERVER Setup 212
- RPRINTER/NPRINTER Setup 214
- Printing Related 216
- User Manuals 217
- 12 Commands 219
- Complete Command List 220
- Set Commands 223
- IPaddress 225
- List Commands 230
- Debug Commands 231
- Miscellaneous Commands 232
- 13 Extra Features 235
- TCP Access Lists 237
- 14 Interfaces 241
- Centronics Parallel Interface 242
- Bi-Tronics Parallel Interface 244
- The Negotiation Phase 245
- RS-232 and RS-422 250
- RS-232 only 250
- 15 Routine Service And 251
- Chapter 15 Routine Service 252
- Interior Cleaning 253
- August 15 2000 254
- Diagnosing Problems 255
- Printing A Hex Dump 257
- Fault Messages 259
- Quick Reference Guide 260
- Reference Guide 263
- A Printer Specifications And 267
- Ribbon Life 268
- Printer Dimensions 269
- Environmental Characteristics 269
- Electrical Characteristics 270
- Material Safety Data Sheets 271
- Communication Notices 272
- B Paper Specifications And 275
- General Paper Specifications 276
- Paper Guidelines 277
- Appendix B Paper Guidelines 278
- Methods Of Forms Attachment 280
- Chaff Content 281
- Form Design Checklist 282
- Tractor Pin Holes 283
- Cut-To-Tie Ratio 283
- Perforation Intersections 284
- Storage And Handling 285
- Appendix B Summary 286
- C Standard ASCII Character 287
- Appendix C 288
- D Monitoring Printers 289
- Components of the Printer MIB 290
- Monitoring Tools 291
- Reference 292
- Numerics 293
- 172720-001A 304
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