Hp ML100 User Manual Page 85
- Page / 111
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
o
Product name, model, and serial number
o Number of processors and speed
o Number of DIMMs and their size and speed
o List of controllers and NICs
o List of connected peripheral devices
o List of any other optional HP or Compaq hardware
o Network configuration
n:
tion ("Operating system information you need" on page 85)
alled
talled
d
on of latest ROM/BIOS
latest firmware on array controllers and drives
• empts to clear NVRAM
Operating system information you need
d for certain pieces of information. Be prepared to access
n operating system used.
Microsoft®
Collect the f ation:
•
o Dr. Watson log (drwtsn32.log) if a user mode application, such as the Insight Agents, is having
•
ers used
• e bsystem and file system information:
d size of partitions and logical drives
ogical drive
• Specific software informatio
o Operating system informa
o List of third-party, HP, and Compaq software inst
o PCAnywhere information, if ins
o Verification of latest drivers installe
o Verificati
o Verification of
Results from att
Depending on the problem, you may be aske
the information listed in the following sections, based o
operating systems
ollowing inform
• Whether the operating system was factory installed
Operating system version number
• A current copy of the following files:
o Boot.ini
o Memory.dmp
o Event logs
a problem
o IRQ and I/O address information in text format
• An updated Emergency Repair Diskette
If HP drivers are installed:
o Version of the driv
o List of drivers
Th drive su
o Number an
o File system on each l
Troubleshooting 85
- User Guide 1
- Intended audience 2
- Contents 3
- Operations 7
- Rack planning resources 9
- Optimum environment 9
- Setup 10 10
- Temperature requirements 11
- Power requirements 11
- Rack warnings 12
- Installing hardware options 12
- Registering the server 13
- Introduction 14
- Processor option 14
- DIMM identification 25
- Memory configurations 25
- Single-rank 24 GB 48 GB 26
- Dual-rank 24 GB 48 GB 26
- Quad-rank 24 GB 48 GB 26
- Installing 28
- Expansion board options 29
- ROM-Based Setup Utility 38
- Array Configuration Utility 39
- Management 40
- Keeping the system current 42
- Embedded SATA RAID feature 43
- USB diskette and CD-R 44
- OM drives 44
- Creating a diskette image 45
- Troubleshooting 47
- Warnings and cautions 48
- Symptom information 49
- Common problem resolution 50
- DIMM handling guidelines 51
- SAS and S TA 51
- Troubleshooting flowcharts 52
- General diagnosis flowchart 53
- Power-on problems flowchart 55
- POST problems flowchart 57
- Item See 58
- OS boot problems flowchart 59
- • Redundancy failure 61
- Hardware problems 62
- Power problems 63
- General hardware problems 64
- Unknown problem 65
- Third-party device problems 65
- Internal system problems 66
- DAT drive problems 67
- Diskette drive problems 68
- Fan problems 69
- Hard drive problems 69
- Data is inaccessible 70
- Memory problems 71
- PPM pro s 72
- Process p 72
- System e 73
- External device problems 73
- Audio problems 74
- Mouse and keyboard problems 75
- Software problems 79
- Operating system updates 80
- Linux operating systems 81
- Firmware maintenance 82
- Drivers 84
- Server in 84
- Microsoft® 85
- operating systems 85
- Battery 87
- Battery 88 88
- FCC rating label 89
- Class A equipment 89
- Class B equipment 89
- Modifications 90
- • EMC Directive 2004/108/EC 91
- Japanese notice 92
- Battery repl 94
- (Geräuschemission) 95
- Electrostatic discharge 96
- Technical support 97
- Technical support 98 98
- Technical support 99 99
- Technical support 100 100
- Reparo feito pelo cliente 101
- Technical support 102 102
- Technical support 103 103
- Technical support 104 104
- Acro abbreviations nyms and 105
- Index 108 108
- Index 109 109
- Index 110 110
- Index 111 111
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