Hp ML100 User Manual download pdf (Page 72)

Be sure a memory count error did not occur ("Memory count error exists" on page 71). See the

ry count during POST.

1. he correct type for the server and is installed according to the server

tation or

HP website (http://www.hp.com).

up utility.

5. Test the memory by installing the memory into a known working server. Be sure the memory meets

uirements of the new server on which you are testing the memory.

ce the memory. Refer to the server documentation.

PPM pro s

Action: If

message displaying memo

Server fails to recognize new memory

Action:

Be sure the memory is t

requirements. Refer to the server documen

2. Be sure you have not exceeded the memory limits of the server or operating system. Refer to th

server documentation.

3. Be sure the memory is properly seated.

4. Be sure no conflicts are occurring with existing memory. Run the server set

the req

6. Repla

blem

the PPMs are not integrated on the system board:

CAUTION: Do not operate the server for long periods with the access panel open or

removed. Operating the server in this manner results in improper airflow and improper

cooling that can lead to thermal damage.

1. If applicable, check the PPM LEDs to identify if a PPM failure occurred. For information on LEDs, refer

to the server documentation.

Reseat each PPM, and then restart the server. 2.

3. If reseating the PPMs is not effective, remove all but one PPM, restart the server to see if the PPM is

then install each PPM individually, cycling power each time. Follow the warnings and

ormation in the server documentation.

Process p

1. entify if a PPM failure occurred. For information on LEDs,

Be sure the server ROM is up to date.

4. su

on th

working, and

cautionary inf

or roblems

Action:

If applicable, check the processor LEDs to id

refer to the server documentation.

2. Be sure each processor is supported by the server and is installed properly. Refer to the server

documentation for processor requirements.

Be re you are not mixing processor stepping, core speeds, or cache sizes if this is not supported

e server. Refer to the server documentation for more information.

rs and heatsinks require special considerations for

CAUTION: Removal of some processo

replacement, while other processors and heatsinks are integrated and cannot be reused onc

separated. For specific instructions for the server you are troubleshooting, refer to processor

information in the server user guide.

If the server has only one processor installed, replace it with a known functional processor. If the

problem is resolved after you restart the server, the original processor failed.

Troubleshooting 72

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