Hp ML100 User Manual

HP ProLiant ML100 Series Server User Guide For HP ProLiant ML110 G6 Servers and HP ProLiant ML150 G6 Servers Part Number 501528-003 October 2009 (Th

Space and airflow requirements Tower serverIn a tower configuration, leave at least a 7.6-cm (3.0-in) clearance space at the front and back of the se

HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Serv

el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envíoy devolución de componentes y escogerá la em

Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se deseja

Technical support 103

Technical support 104

Acro abbreviations nyms and ACU figuration Utility AMP Memory Protection CCITT nal Telegraph and Telephone Consultative Committee CS elect DAT o

ISP Internet service provider KVM keyboard, video, and mouse LO100 mote Management processors ctrical Manufacturers Association ion M xpress nnec

RBSU -Based Setup Utility RDIMM Registered Dual In-line Memory Module SAS tached SCSI rface TMRA ambient operating temperature orm module red Dual

A access panel 7 acouappstics statement for Germany 95 lication software problems 81 (ACU) 39 7 7 g when low 64 lem resolution 50 nfigura

firmware, updating 50, 82 sion 50, 67, 83 chart 53 ts 11 17 9 g status of 51 4 ion 12, 14 73 0 oftware 41 y and CD-ROM , 97 89 orm

Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-cont

P patches 80 6 PCI boards 65, 6rs 8phone numbePOST problems flow4, 97 chart 57 er cord 48, 94 ution unit (PDU) 11 dby button 7 lems 6

Index 111 UPS (uninterruptible power supply) 11, 63, 64 USB CD-ROM drive 44 USB devices 44, 45 USB support 41 utilities 38 V ventilation

Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that

Registering the server To register the server, refer to the HP Registration website (http://register.hp.com). Setup 13

Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware option

6. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. 7. If the p

8. Align the processor installation tool with the socket and install the processor. 9. Press down firmly until the processor installation tool clic

10. Close the processor socket retaining bracket and the processor retaining latch. 11. Install the heatsink. See the server installation sheet on

o Unlock and remove the bezel ("Remove the tower bezel (ML150 G6 servers)" on page 8). o Extend the server from the rack. 3. Remove the a

HP recommends that you remove all bezel blanks to facilitate drive installation. 6. Install the four screws into the top screw holes on the media d

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties f

Removable media device option (ML150 G6 servers) This process represents only one installation method. For instructions for installing the media devi

6. Slide the media device part of the way into the bay. 7. Connect the SATA power cable to the media drive. 8. Connect the device cable to the de

Channel Slot Slot number 1 C A 1 2 2 D B 3 4 This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architectu

The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use

Memory options (ML150 G6 servers) IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the

DIMM identification IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the server to halt

• Lockstep—provides enhanced protection while making all installed memory available to the operating system. The server can continue to function if

• Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute t

• DIMM configuration on channel 1 and channel 2 of a processor must be identical. In multi-processo• r configurations, each processor must have a v

o Extend the server from the rack. 4. on, see the server installation sheet on the HP website Remove the access panel (on page 7). 5. Remove the air

Contents Operations...

3. For ML150 G6 servers, do one of the following: zel ("Remove the tower bezel (ML150 G6 servers)" on page 8). o Unlock and remove the be

6. Remove the expansion slot cover. IMPORTANT: It may be necessary to remove the slot cover next to the slot in which you are installing a board

14. Power up the server (on page 7). Installing a storage controller IMPORTANT: For additional installation and configuration information, refer

CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the a

7. Connect the cable to the cache module. 8. Install the battery pack. 9. Connect the cable to the controller. 10. Route the cable. 11. Install

HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: 1

5. Remove the access panel (on page 7). 6. Locate the TPM connector. For more information, see the label attached to the server access panel. CAU

Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be saved and printed after BitLocker™ is

Software and configuration utilities ROM-Based Setup Utility RBSU, an embedded configuration utility, performs a wide range of configuration activiti

NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to con

Enabling the Trusted Platform Module... 37 Software and c

• Provides different operating modes, enabling faster configuration or greater control over the ser and support information. ntrollers Reference Gui

Lightsdard component of selected ProLiant servers that provides server health 00i subsystem includes a dedicated or shared network terf er and its op

thousThere are two HP Insight Remote Support solutions: • oring, notification/advisories and service dispatch. It is optimized for environments with

Embedded SATA RAID feature mbedded SATA controller in the system, 0). Config g1. ATA RAID functionality in RBSU ("Enabling the SATA RAID featur

Installing the embedded SATA RAID driver nables RAID Requir requires a diskette drive or a CD-ROM drive. rd hardware. Diskette and CD-ROM drive op

• Diagnostics • Creating a diskette image uctions on the HP website (http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp). At the lick the l

Installing an operating system To stall an OS, download the SATA RAID driin ver and create a driver diskette with the software and ru Installing a s

Troubleshooting Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server docu

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To

• The server is unstable when not fastened to the rails. • When mounting the server in a rack, remove the power supplies and any other removable mo

External device problems... 73 Audio pro

Common problem resolution Loose connections (on page 50) Service notifications (on page 50) Firmware updates (on page 50) DIMM handling guidelines (o

DIMM handling guidelines CAUTION: Failure to properly handle DIMMs can cause damage to DIMM components and the system board connector. When han

Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation regularly (1 Hz) Replace the drive as soon as possible. On Off The drive is

Item See 1 "General diagnosis flowchart (on page 53)" 2 "Power-on problems flowchart (on page 55)" 3 "POST problems flowc

Item See (http://www.hp.com/support). 5 "General memory problems are occurring (on page 71)" 6 • Server maintenance and service guide, loc

Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 55

NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seate

POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the

Item See 1 Server maintenance and service guide, located on the Easy Set-up CD or the HP website (http://www.hp.com/products/servers/platforms) 2

OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted operating system •

Customer Self Repair ...

Item See 3 "General memory problems are occurring (on page 71)" 4 • "Hardware problems (on page 62)" • Server maintenance and s

NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seate

Hardware problems Power problems (on page 63) General hardware problems (on page 64) Internal system problems (on page 66) System open circuits

Power problems Power source problems Action: 1. Press the Power On/Standby button to be sure it is on. If the server has a Power On/Standby button t

7. Check the UPS LEDs to be sure a battery or site wiring problem has not occurred. See the UPS documentation. 8. If the UPS sleep mode is initiated

7. Be sure other components were not unseated accidentally during the installation of the new hardware component. 8. Be sure all necessary software

3. Refer to the device documentation to be sure the device is properly installed. For example, a third-party PCI or PCI-X board may be required to be

Data read from the drive is inconsistent, or drive cannot read data Action: 1. Clean the drive and media. 2. If a paper or plastic label has been a

Other errors are occurring Action: Replace the drive. Diskette drive problems Diskette drive light stays on Action: 1. Be sure no loose connections

Fan problems General fan problems are occurring Action: 1. Be sure the fans are properly seated and working. a. Follow the procedures and warnings

Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of p

Hard drive is not recognized by the server Action: 1. Check the LEDs on the hard drive to be sure they indicate normal function. Refer to the serve

Memory problems General memory problems are occurring Action: • Isolate and minimize the memory configuration. Use care when handling DIMMs ("

3. Be sure a memory count error did not occur ("Memory count error exists" on page 71). See the ry count during POST. 1. he correct type

6. a. rocessor terminator board b. c. with one or more of the original processors. Install each e by one, restarting each time, to find the r config

o For rack-mounted servers, check the cables to the KVM switch and be sure the switch is correcset for the server. You may need to ctly onnect the mo

Printe1. Be sure the printer is powered up and online. exist. led. Printer tpAction Mouse and keyboard problems 1. itching device is in use, be

No res ns software is set to the COM port to which the modem is connected. 2. Check IRQ settings in the software and on the modem to be sure no confl

2. Be sure no line interference exists. Retry the connecticonditions remain poor, contact the telephone company to have the line teston by dialing th

2. Be sure no loose connections (on page 50) exist. Be sure the network cab3. le is working by replacing it with a known functional cable. the oper

Problems are occurring with theAction: Be sure the network interconnect bl network interconnect blades ades are properly seated and connected. Softw

Remove the tower bezel (ML110 G6 servers) 1. Remove the access panel (on page 7). 2. To release the bezel, push the left side of the bezel. 3. Rel

Problems occur after the installation of a service pack age Operating system updates ervice Packs, hotfixes, and patches). Before a the release not

Windows Server® 2003—factory-installed, click StaAutomated System Recovery Diskette. If the operating system was rt>All Programs>Accessories>

Firmware maintenance gies to help ensure that HP servers provide maximum uptime with minimal server management efforts, enabling administrators The p

ROM qThe b contains all the necessary system files, option ROM ose Paq utility diskette or USB drive key for each target server. ROMPaq downloads ar

Drivers HP drivers and utilities can be found on the Easy Set-up CD. For the latest drivers and information on supported operating sy stems, refer t

o Product name, model, and serial number o Number of processors and speed o Number of DIMMs and their size and speed o List of controllers and NIC

• Current level of Microsoft® Windows® Service Packs and Hotfixes installed • third-party hardware component installed, with the firmware revision

Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real

To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized res

Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification

Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running w

to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause h

Canadian notice (Avis Canadien) s meets all requirements of the Canadian Interference-Causing Equipment Canada. s meets all requirements of the Canad

ose of handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and

BSMI notice Korean notice Class A equipment Class B equipment ese notice ChinClass A equipment Laser comThis product rage device (that is, CD or

other than those specified herein. • Allow only HP Authorized Service technicians to repair the unit. The Cented ates. Battery repl r for Devic

Acoustics statement for Germany (Geräuschemission) Schalldruckpegel LpA < 70 dB(A) mal operation) Zuschauerpositionen (bystander positions), Norm

Electrostatic discharge Preventing electrostatic discharge ecautions you need to follow when setting up the inger or other conductor may damage s ste

Technical support HP crade), call 1-800-633-3600. For more ebsite (http://www.hp.com/hps). Befoentification number d-party hardware or software Cus

• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that H

Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour d'informations sur ce programme en Amériq