Hp ML100 User Manual Page 79
- Page / 111
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Problems are occurring with the
Action: Be sure the network interconnect bl
network interconnect blades
ades are properly seated and connected.
Software problems
are
system
Diagnostics (on page 40) and HP SIM. Use either utility to
gather critical system hardware and software information and to help with problem diagnosis.
Oper
Genera pr
en the Microsoft operating system
not limited to:
r an allocation
n to a segment that is not executable
ointer
ontain information
to verify that they are not the cause.
lem,
contact an authorized service provider ("Contacting HP
r
" on page 84). For more information about debugging tools or
rosoft.com/whdc/devtools/debugging/default.mspx).
entation.
The best sources of information for software problems are the operating system and application softw
documentation, which may also point to fault detection tools that report errors and preserve the
configuration.
Other useful resources include
HP Insight
ating system problems
Operating system locks up
Action: Scan for viruses with an updated virus scan utility.
l otection fault occurs
A general protection fault, or general protection error, occurs wh
terminates suddenly with an error, including but
• Miscalculating the amount of RAM needed fo
• Transferring executio
• Writing to a read-only or a code segment
• Loading a bad value into a segment register
• Using a null p
A GPF is immediately identifiable by a blue screen with white text, and the text may c
that identifies the problem.
Action:
• Remove any newly installed software or hardware
• Boot the server in Safe Mode or Last Known Good Configuration.
If neither of these actions resolve the prob
technical support or an authorized reselle
specific GPF messages, refer to the
Microsoft website
(
http://www.mic
Errors are displayed in the error log
Action: Follow the information provided in the error log, and then refer to the operating system
docum
Troubleshooting 79
- User Guide 1
- Intended audience 2
- Contents 3
- Operations 7
- Rack planning resources 9
- Optimum environment 9
- Setup 10 10
- Temperature requirements 11
- Power requirements 11
- Rack warnings 12
- Installing hardware options 12
- Registering the server 13
- Introduction 14
- Processor option 14
- DIMM identification 25
- Memory configurations 25
- Single-rank 24 GB 48 GB 26
- Dual-rank 24 GB 48 GB 26
- Quad-rank 24 GB 48 GB 26
- Installing 28
- Expansion board options 29
- ROM-Based Setup Utility 38
- Array Configuration Utility 39
- Management 40
- Keeping the system current 42
- Embedded SATA RAID feature 43
- USB diskette and CD-R 44
- OM drives 44
- Creating a diskette image 45
- Troubleshooting 47
- Warnings and cautions 48
- Symptom information 49
- Common problem resolution 50
- DIMM handling guidelines 51
- SAS and S TA 51
- Troubleshooting flowcharts 52
- General diagnosis flowchart 53
- Power-on problems flowchart 55
- POST problems flowchart 57
- Item See 58
- OS boot problems flowchart 59
- • Redundancy failure 61
- Hardware problems 62
- Power problems 63
- General hardware problems 64
- Unknown problem 65
- Third-party device problems 65
- Internal system problems 66
- DAT drive problems 67
- Diskette drive problems 68
- Fan problems 69
- Hard drive problems 69
- Data is inaccessible 70
- Memory problems 71
- PPM pro s 72
- Process p 72
- System e 73
- External device problems 73
- Audio problems 74
- Mouse and keyboard problems 75
- Software problems 79
- Operating system updates 80
- Linux operating systems 81
- Firmware maintenance 82
- Drivers 84
- Server in 84
- Microsoft® 85
- operating systems 85
- Battery 87
- Battery 88 88
- FCC rating label 89
- Class A equipment 89
- Class B equipment 89
- Modifications 90
- • EMC Directive 2004/108/EC 91
- Japanese notice 92
- Battery repl 94
- (Geräuschemission) 95
- Electrostatic discharge 96
- Technical support 97
- Technical support 98 98
- Technical support 99 99
- Technical support 100 100
- Reparo feito pelo cliente 101
- Technical support 102 102
- Technical support 103 103
- Technical support 104 104
- Acro abbreviations nyms and 105
- Index 108 108
- Index 109 109
- Index 110 110
- Index 111 111
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