Hp DL185 User Manual

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HP ProLiant DL185 Generation 5 Server
Maintenance and Service Guide
Part number 448688-006
Sixth edition November 2010
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1 2 3 4 5 6 ... 102 103

Summary of Contents

Page 1

HP ProLiant DL185 Generation 5 Server Maintenance and Service Guide Part number 448688-006 Sixth edition November 2010

Page 2

Contents 10 Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum

Page 3 - Contents

Contents 100 Table 14 Power Supply SpecificationsItem Description Dimensions (H x W x D) 40.5 mm x 86.4 mm x 190.5 mm Weight (approximate)

Page 4 - Contents 4

Contents 101 Index A AC power power-down procedures, 30 air baffle installing, 52 removing, 48 AMIBIOS Setup Utility BIOS settings loss, 63 B ba

Page 5 - Customer self repair

Contents 102 memory, 98 optional storage, 98 power supply unit, 99 processor socket, 98 processor support, 98 status LED indicators, 98 thermal

Page 6 - Contents 6

Contents 103 processor heat sink spare part number, 23 processor heat sink spare part number, 21 processor socket specification, 98 processors s

Page 7 - Contents 7

Contents 11 Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar

Page 8

Contents 12

Page 12 - Contents 12

Contents 16 Illustrated parts catalog Mechanical components Table 1 Mechanical components spare parts list Item Description Spare pa

Page 13 - Contents 13

Contents 17 Table 1 Mechanical components spare parts list Item Description Spare part number Customer self repair 8 Air baffle 46442

Page 14 - Contents 14

Contents 18 vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten a

Page 16 - Illustrated parts catalog

Legal notices © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Th

Page 17

Contents 20 System components of 8 HDD server Table 2 System Components Spare Parts List Item Description Spare Part Number Customer Self

Page 18 - Contents 18

Contents 21 Table 2 System Components Spare Parts List Item Description Spare Part Number Customer Self Repair IC, uP, Opteron 2352, 2.1 G

Page 19 - Contents 19

Contents 22 System components of 12HDD server Table 3 System Components Spare Parts List Item Description Spare Part Number Customer Sel

Page 20

Contents 23 Table 3 System Components Spare Parts List Item Description Spare Part Number Customer Self Repair IC, uP, Opteron 2346HE, 1.8

Page 21 - Customer Self

Contents 24 demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à vot

Page 22

Contents 25 voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het prod

Page 23

Contents 26 HP Contact Information For the name of the nearest HP authorized reseller: • In the United States, call 1-800-345-1518. • In Can

Page 24 - Contents 24

Contents 27 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLi

Page 25 - Contents 25

Contents 28 Pre-Installation Procedure Perform the steps below before you open the server or before you remove or replace any component. WARN

Page 26 - Before You Contact HP

Contents 29 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner resu

Page 27 - Contents 27

Contents 3 Contents Customer self repair ...

Page 28 - Pre-Installation Procedure

Contents 30 and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cord

Page 29 - Powering Down the Server

Contents 31 2. Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-15 screwdriver. Figure 2 Reinstall

Page 30 - System Covers

Contents 32 2. Align the top middle cover to the chassis. Figure 4 Reinstalling the Top Middle Cover Drives The server supports 9 to 12 drive ba

Page 31 - Top Middle Cover

Contents 33 Figure 5 unplugging power cables Drive Bay Configuration Figure 6 System Drive Bays / 8 HDD model Item Description 1 Optical

Page 32 - Cable Management

Contents 34 Figure 7 System Drive Bays / 12 HDD model Item Description 1 3.5 Inch Hard Disk Drive Bays (12 ) The HDD bays support both non-h

Page 33 - Drive Bay Configuration

Contents 35 Figure 8 Removing the Optical Drive Carrier To remove the bezel blank from the optical drive carrier: 1. Press in the four tabs (t

Page 34 - Optical Media Device Bay

Contents 36 Figure 10 Assembling the Optical Drive and Carrier 3. Slide the optical drive assembly into the chassis. 4. Secure the optical dri

Page 35

Contents 37 Figure 12 Connecting the Cables To remove the optical drive: 1. Remove the screw that secures the optical drive carrier to the cha

Page 36

Contents 38 Figure 14 Removing the Optical Drive from its Carrier IMPORTANT: If you remove an optical drive without plans of installing a new

Page 37

Contents 39 Hard Drives The drive bays on the front panel can accommodate up to 8 hard drives. You can install 8 SAS hard drives or SATA hard dr

Page 38

Contents 4 Diagnostic tools and Setup Utilities...

Page 39 - Hard Drives

Contents 40 For server with 12 HDD the hard drives installed in the server are labeled from Device 1 to Device 12, from left to right, top to bot

Page 40

Contents 41 To install a hard drive: 1. Pull the hard drive blank out of the chassis. Figure 17 Removing the Hard Drive Blank IMPORTANT: Do

Page 41

Contents 42 Figure 19 Removing the Hard Drive SAS/SATA HDD Backplane Figure 20 Backplane Connectors of server with 8 HDD (component side) Item

Page 42 - SAS/SATA HDD Backplane

Contents 43 Figure 21 Backplane Connectors of server with 12 HDD (component side) Item Description 1 Hard drive connectors 2 Screw holes 3 L

Page 43 - Item Description

Contents 44 Figure 23 Backplane Connectors of server with 12 HDD (solder side) Item Description 1 10-pin power connector 2 LED signal cable

Page 44

Contents 45 Figure 24 Removing the backplane To install the backplane: 1. Orient the backplane so that the three notches on the board align wi

Page 45

Contents 46 Figure 26 Removing the optical carrier 3. Align the optical drive in the carrier and install drive. (step 1 in figure 27) 4. Secur

Page 46

Contents 47 Figure 28 Installing the optical drive assembly 7. Reinstall any PCI cards from the old rear cage. 8. Connect the IDE data and pow

Page 47

Contents 48 System Board Configuration Processor HP ProLiant DL185 G5 Server supports dual-processor operation. If a single processor is install

Page 48 - System Board Configuration

Contents 49 Figure 31 Removing the Air Baffle To remove the heat sink: 1. Loosen the two mounting pins. 2. Lift the heat sink away from the s

Page 49

Contents 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greate

Page 50

Contents 50 To remove a processor: 1. Disengage the load lever. 2. Lift the retention plate to expose the socket body. 3. Grasp the processor

Page 51

Contents 51 Figure 34 The top of the processor CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting pad

Page 52

Contents 52 Figure 35 Installing the processor CAUTION: To prevent overheating or a possible system crash, use only a heat sink model specified

Page 53 - Memory

Contents 53 Figure 37 Installing the air baffle Memory HP ProLiant DL185 G5 server has 8 DIMM slots that support up to 32 GB maximum system mem

Page 54

Contents 54 To remove memory module: 1. Completely open the holding clips securing the module. 2. Gently pull the memory module upward to remo

Page 55 - PCI Expansion Cards

Contents 55 CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory module but it does not fit easily int

Page 56 - PCI cage

Contents 56 Figure 42 Installing the Dual-slot Riser card • Dual-Slot PCIe riser card (x8 link with x8 slot) Figure 43 PCIe Riser card connecto

Page 57

Contents 57 Figure 44 Removing the PCI cage To install the PCI cage: 1. Align the PCI cage to the system board expansion slot, and then press

Page 58 - • Form Factor

Contents 58 Figure 46 Securing the PCI cage 2. Tighten the two captive screws to secure the PCI cage to the chassis. Installing PCIe/PCI-X Rise

Page 59

Contents 59 To remove the PCIe riser card: 1. Remove the two screws securing the riser card to the PCI cage. 2. Push the riser card down and a

Page 60

Contents 6 Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client)

Page 61

Contents 60 Figure 49 Installing the PCIe Riser card Figure 50 Installing the PCIe Riser card To remove the slot cover: 1. Remove the screw(s

Page 62

Contents 61 Figure 51 Removing the slot cover (1) Figure 52 Removing the slot cover (2) To install the PCI card: 1. Slide the expansion board

Page 63 - System Battery

Contents 62 Figure 53 Installing the PCI card (1) Figure 54 Installing the PCI card (2)

Page 64

Contents 63 System Battery The server uses nonvolatile memory that requires a battery to retain system information when power is removed. This 3

Page 65 - Power Supply Unit (PSU)

Contents 64 Figure 56 Replacing the battery System Board Removal and Replacement Procedure To remove the system board: 1. Remove the top cover

Page 66

Contents 65 2. Fasten the nine screws on the system board to secure the system board to the chassis. Figure 58 Installing the system board Power

Page 67 - System Fan

Contents 66 2. Press the blue colored handle. 3. Slide the power supply out of the power supply bay. Figure 60 Removing the power supply To re

Page 68

Contents 67 System Fan The server has four system fans located on the chassis’ center wall. The figure below identifies the system fans by their

Page 69 - Connectors and Components

Contents 68 Figure 63 Removing the system fan To replace the system fan: 1. Squeeze the release tab. 2. Insert the system fan into the fan br

Page 70 - Item Description

Contents 69 Connectors, Switches, and LEDs This chapter contains illustrations and tables identifying and describing the connectors, switches, bu

Page 71 - Rear panel components

Contents 7 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di pa

Page 72

Contents 70 Figure 66 Front Panel Components for 12 HDD Server Item Description 1 Two Front USB 2.0 Ports 2 UID LED button 3 Power LED button

Page 73 - System board components

Contents 71 Rear panel components Figure 67 Rear panel components for PCI Figure 68 Rear panel components for HDD

Page 74 - Jumper Status

Contents 72 Figure 69 Rear panel components for ODD Item Description 1 Power supply cable socket 2 T10/T15 Wrench 3 Thumbscrew for top cov

Page 75 - System Switches

Contents 73 System board components Figure 70 System board components Item Designator Description 1 J22 Top: PS/2 mouse port Bottom: PS/2 k

Page 76 - LED Indicators

Contents 74 Item Designator Description 12 P141 Power for rear HDD backplane 13 P20 Password jumper 14 J20 PSMI 15 J36 Front panel sensor

Page 77 - Power LED Indicator

Contents 75 System Switches NMI button (SW5) If the system crashes or stops operating, you can momentary press the NMI button (SW5) to manually

Page 78

Contents 76 LED Indicators This section contains illustration and descriptions of internal and external status LED indicators located on the: •

Page 79

Contents 77 Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel. Figure 7 Power LED Indicator

Page 80 - Rear panel LED indicators

Contents 78 Figure 7 Drive activity LED indicator Table 6 Hard drive activity LED indicator statusItem LED indicator Status Description

Page 81 - System board LED indicator

Contents 79 Table 6 Hard drive activity LED indicator statusItem LED indicator Status Description Flashing green during a drive activ

Page 82 - BIOS Setup Utility

Contents 8 Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexib

Page 83

Contents 80 Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. Figure 7

Page 84

Contents 81 System board LED indicator The system board contains internal status LED indicators for use during troubleshooting operations. Figur

Page 85 - Setup Utility Menu Bar

Contents 82 Diagnostic tools and Setup Utilities This chapter provides an overview of the Power-On Self-Test (POST), the POST error messages, and

Page 86

Contents 83 Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the

Page 87 - Advanced Menu

Contents 84 Table 9 Setup Utility Navigation KeysKey Function Esc If you press this key: • On one of the primary menu screens, the Exit men

Page 88

Contents 85 Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the

Page 89 - Boot Menu

Contents 86 Figure  Main menu of the BIOS Setup Utility Use this menu to set the system time and date, and configure the following items: • V

Page 90 - Security Menu

Contents 87 Advanced Menu Figure 8 Advanced menu of the BIOS Setup Utility 1 WARNING: Incorrect settings may cause the server to malfunction

Page 91

Contents 88 Figure 8 IPMI submenu of the BIOS Setup Utility • SEL Configuration --- Configuration of the BMC System Event Log. • Serial Port

Page 92

Contents 89 Boot Menu Figure 8 Boot menu of the BIOS Setup Utility Use this menu to configure the boot priority. • Boot Device Priority --- U

Page 93 - BIOS Update

Contents 9 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self

Page 94 - Power-On Self-Test (POST)

Contents 90 Security Menu Figure 8 Security menu of the BIOS Setup Utility 1

Page 95

Contents 91 Figure 8 Security menu of the BIOS Setup Utility 2 Use this menu to configure the following items:

Page 96 - Table 10 POST Error Messages

Contents 92 • Administrator Password --- Display if an administrator password is Set or Not. • Change Administrator Password --- Allows you to

Page 97

Contents 93 Exit Menu Figure 8 Exit menu of the BIOS Setup Utility Use this menu to save changes or discard changes. When you save and exit, t

Page 98 - System Unit

Contents 94 ○ Create a label for the ROMPaq diskette ○ Network ROM Flashing Capabilities 4. Reboot DL185 G5 Server with one of the above boota

Page 99

Contents 95 POST Errors Message Definition Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscree

Page 100

Contents 96 Table 10 POST Error MessagesError-Code Error Message Description / Corrective Action 04F Secondary Master Hard Disk Error The I

Page 101

Contents 97 Table 10 POST Error MessagesError-Code Error Message Description / Corrective Action 601 BMC Not Responding BMC not responding,

Page 102

Contents 98 Physical and Operating Specifications This chapter provides physical and operating specifications for the HP ProLiant DL185 G5 serve

Page 103

Contents 99 Table 11 Hardware SpecificationsItem Components Power Supply unit (PSU) 750W, Redundant power supply Thermal solution Four s

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