HP xw6400 User's Guide Page 144
- Page / 208
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Screen message Probable cause Recommended action
1792—Secondary Disk
Controller Failure
Hard drive circuitry error. 1. Run Computer Setup (F10 Setup).
2. Clear CMOS.
3. Verify cable seating/jumper settings.
4. Run hard drive diagnostics.
5. Disconnect additional drives.
6. Run the Drive Protection System test if available.
7. Replace the hard drive.
1793—Secondary Controller
or Disk Failure
Hard drive circuitry error. 1. Run Computer Setup (F10 Setup).
2. Clear CMOS.
3. Verify cable seating/jumper settings.
4. Run hard drive diagnostics.
5. Disconnect additional drives.
6. Run the Drive Protection System test if available.
7. Replace the hard drive.
1794—Inaccessible devices
attached to primary IDE
controller
Devices attached to the primary IDE
controller are inaccessible while the
SATA controller is set to “Replace
Primary IDE Controller” in Setup.
1. Run Computer Setup (F10 Setup).
2. Select Storage > Storage Options and set SATA
controller to Add as Separate Controller.
1800—Temperature Alert Internal temperature exceeds
specification.
1. Verify that workstation air vents are not blocked
and cooling fan is running.
2. Verify processor speed selection.
3. Replace the processor.
4. Replace the system board.
1801—Microcode Patch Error Processor not supported by ROM
BIOS.
Upgrade BIOS to proper version.
1802—Processor Not
Supported
The system board does not support the
processor.
Replace the processor with a compatible one.
1803-BIOS Update Needed for
Processor
This BIOS revision does not support
the installed processor.
Install the latest BIOS downloaded from
http://www.hp.com.
1998—Master Boot Record
has been lost
The previously saved copy of the MBR
has been corrupted.
Run Computer Setup and save the MBR of the current
bootable disk.
1998—Master Boot Record
has been changed
The current MBR does not match the
previously saved copy of the MBR.
Use extreme caution. The MBR might have been
updated due to normal disk maintenance activities (disk
manager, fdisk, or format). Replacing the previously
saved MBR in such situations can cause data loss. If
certain that the MBR change is unintentional and
undesired (for example, due to a virus), run Computer
Setup and restore the previously saved MBR copy.
Otherwise, run Computer Setup and either disable
MBR security or save the MBR of the current bootable
disk.
Table 5-18 POST error messages (continued)
134 Chapter 5 System diagnostics and troubleshooting ENWW
- Technical Reference Guide 1
- Table of contents 5
- 1 Product overview 11
- Product features 12
- Front panel components 13
- Rear panel components 14
- ENWW Product features 5 15
- Product specifications 16
- Power supply specifications 17
- Power consumption 18
- Environmental specifications 19
- ENERGY STAR 21
- Linux-enabled workstations 25
- HP software 27
- The RestorePlus! process 28
- Recovery Partition 29
- Protecting the software 30
- Ordering backup software 31
- 3 System management 33
- Computer Setup (F10) Utility 34
- BIOS ROM 35
- Desktop management 44
- HP Client Manager Software 45
- System Software Manager 46
- Proactive Change Notification 46
- Subscriber’s Choice 46
- ROM flash 47
- Replicating the setup 48
- Dual-State Power Button 50
- HP support website 50
- Asset tracking and security 51
- Password security 52
- Arabic / Greek - Russian / 55
- Drive Protection System 59
- Thermal sensor 59
- Service considerations 62
- Grounding the work area 63
- Cables and connectors 65
- Hard drives 65
- Lithium coin cell battery 65
- Customer Self-Repair 66
- Predisassembly procedures 67
- System board components 68
- Disassembly order 70
- Security lock (optional) 71
- Cable lock (optional) 72
- Side access panel 73
- Front Bezel 74
- Bezel blanks 75
- Top cover 75
- Memory fan 79
- System fan assembly 81
- Power supply 81
- Memory 82
- Installing memory module 83
- PCI Slots 84
- PCI retainer 85
- PCI Express 86
- PCI removal 87
- PCI Express removal 88
- PCI installation 89
- PCI Express installation 90
- Battery 92
- Power connections to drives 93
- Optical drive 94
- Diskette drive (optional) 96
- Hard drive 98
- CPU heatsink 101
- Replacing the CPU heatsink 102
- Processor 104
- Replacing the processor 105
- System board 106
- Replacing the system board 107
- 5 System diagnostics and 109
- E-Support 110
- Troubleshooting checklist 111
- LED color definitions 112
- Key features and benefits 113
- Theory of operation 113
- Diagnostic Utility on CD 113
- User Interface 114
- Test tab 115
- Status tab 116
- Help tab 117
- Diagnostic error codes 118
- Solving minor problems 121
- Solving power supply problems 122
- Problem Cause Solution 123
- Power supply shuts down 123
- Solving diskette problems 124
- Solving display problems 127
- Solving audio problems 128
- Solving printer problems 129
- Solving network problems 133
- Solving memory problems 134
- Solving processor problems 135
- POST and error messages 138
- A Appendix A — SAS devices 147
- SAS RAID 0 configuration 149
- SAS RAID 1 configuration 150
- SAS RAID 1E configuration 152
- B Appendix B — SATA devices 155
- Attaching SATA HDDs 156
- Configuring system BIOS 157
- Creating RAID volumes 158
- Deleting RAID volumes 159
- C Appendix C — Connector pins 161
- Connector pin descriptions 162
- D Appendix D — System board 171
- E Appendix E — Routine care 173
- Maximizing the airflow 175
- Cleaning the workstation case 176
- Cleaning the keyboard 177
- Cleaning the monitor 178
- Cleaning the mouse 179
- Using the CMOS Button 183
- Initial troubleshooting 186
- No power 187
- No power, part 2 188
- No power, part 3 189
- No video 190
- No video, part 2 191
- No video, part 3 192
- Error messages 193
- Error messages, part 2 194
- Error messages, part 3 195
- No operating system loading 196
- Non-functioning device 203
- H Appendix H — PCI bus layout 205
- Figure H-1 PCI bus layout 206
- Bus# Dev# Fn# Device# 208
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